TCL 55S423 55" 4K UHD HDR Roku Smart TV (Renewed)

I've owned (and reviewed) several smart TVs, but I've largely avoided TCL. I haven't had problems with the brand (I've bought some of their "dumb" TVs in the past for guest bedroom use), but I was a little leery of their tie up with Roku. I bought a Roku around a decade ago, and I noticed when they discontinued app support for their older devices. I just assumed that TV manufacturers with their own TV OS and app ecosystems may be better about long-term customer aftercare. That was before I saw the price on the TCL 55S423... worst case, I can put a Fire Stick on it, right?Packaging/Build Quality/AppearanceThe TCL 55S423 arrives in a large box, complete with full-length styrofoam blocks at the top and bottom of the box. The stands are located in cavities in the top block, and the goodie bag (remote, paperwork, and composite adapter) is accessible from the top. The screen is in a foam and plastic bag, and is additionally protected by a thick corrugated cardboard slab. The bezel of the screen also has protective tape applied. The screen arrived undamaged. Suprisingly, the stands are made of metal. They are cast, and are either aluminum or magnesium (they are VERY light). The power cord is an unpolarized, standard 2-prong affair... it's extremely short, so you'll want to source a longer replacement if you want some more flexibility on placing the TV. The remote is a little smaller than normal for a TV, but will be familiar to anyone that has used a Roku before.Setup/PerformanceAttaching the stands is the only mechanical setup step. Each stand attaches with two screws. One of my stands wouldn't index to the guide pins, but that was due to a little bit of plastic "flashing" that was a byproduct of the injection molding process. The TV looks attractive enough, but it doesn't look particularly upscale. The bezel is a little chunky and the stands are a little plain. Unlike some TV sets, the ports are all located on one panel - you'll want to check the pictures if you are going to wall mount the set. The power jack is on the other side, and (as I noted above) you may need another cable, depending on your installation. I don't know who still uses composite video, but there's a non-standard composite jack on the panel, requiring an included adapter tail.The setup wizard is one of the better ones in the industry, IMO. The opening consists of some localization questions, as well as some network setup steps. Unfortunately, the next step requires you to create a Roku account (it's possible it won't do this if you don't enable ANY networking, but I didn't do that). Fortunately, you don't have to link a credit card to the account. On up, it's quick to enumerate your connected devices, add Roku apps, and use your TV. If you're already a Roku user, I think much of the setup comes in automatically from your linked account.The picture quality is typical for a 4K VA panel, which is quite good. The backlight uniformity and light leakage is above average for the price point. The image and video adjustment options are "easy", but not very powerful if you were hoping to calibrate your TV. Fortunately, the base calibration is decent (if a bit too heavy on green). The sound quality is so-so. The downward-firing speakers are about average for TVs of this type, which is to say that they're dreadful. At least dialogue is intelligible, so that's a plus. The HDMI ARC (HDMI3) works, so you can easily attach the TV to an ARC-supporting receiver or soundbar (ick).ConclusionThis item is a refurb, so you are definitely getting good value at the price. Since reliability is an unknown, and the warranty is so short (90 days?), you may want to get the add-on warranty from Amazon (I did). As a TV or aux monitor, this TCL is a good, large set... for the money. Recommended

2 years in and woke up to no screen just sound. Tried all the online fixes and just dead. Expected better.

This TV is PERFECT for me. Why? I care about a clean bezel, a great user interface (this TV's user interface is absolutely amazing). DO NOT - I repeat DO NOT get this TV if you watch HDR content. I subcribed to netflix 4k/HDR and 4K looks AMAZING but if the content is HDR it's very difficult to see the scenes because this TV does not have a great contrast ratio. Unfortunately netflix HDR 4k content does not let you watch it in 4k with HDR off (yet). I just went back to regular 1080p netflix as I sit 10+ft back and the 4k is hard to distinguish vs 1080p from that distance.In short - AMAZING user interface, excellent value, excellent 4k - almost unwatchable HDR but this doesn't matter to me. I hope this helps!!!

Picture quality and smart tv was amazing but after 2 years the tv screen started the fade dark. I could see it turning in but once on it went black. I thought a tv life would be longer. My 32 inch I been having for 8 years …I have not had no issues. If you want a tv that will go out in 2 years don’t buy.

I love it

I ordered this as refurbished. It had a bad spot on the screen so I returned it. Ordered the 65 inch same type and style. It is great and will continue to use it. This tv is awesome. love the way it can be setup and controlled. I have a fire stick that the remote will control volume and power. Set my tv to come on with HDMI to be on when tv comes on. Fire stick on every time. No need to find input when I turn on the tv. Awesome awesome awesome.

great value for the price, took some time to hook it up to all my devices but works great now. The frame is quite flimsy so it appears all the money went into the screen in this piece of equipment, but as long as one is careful that shouldn't be a problem. Sharp picture good sound. Update I've had this tv for a year with no problems. Better than I expected.

It’s a rehab tv not new... was disappointed when it arrived how ever it works well and picture is great looks new out of box..

Vino en mal estado la recibí HOY POR LA MAÑA Y al abrir para probar TRAE UN GOLPE FISURA y rayas además no hace nada no responde al mando ESTÁ CONGELADA Y NO FUNCIONA los de la garantía de JAZAK TIENEN NUMEROS TELEFÓNICOS QUE TE MANDAN A BUZÓN DE VOZ EL DE GARANTÍAS Y EL DE SOPORTE TÉCNICO SE CORTA POR SEGÚN ESTAR MUY OCUPADO A LOS 10 segundos que hacer? TENDRÉ QUE IR A PROFECO

Excelente tv aún precio muy bajo , no he visto otra tv de 55 con roku integrado a un precio de 6690 pesos ....me llegó en caja original como si fuera una TV nueva , la instalé y tiene una magnífica calidad de imagen y de sonido ....trae el Roku integrado y navega bastante rápido en sus distintos canales . La calidad de los canales del aire se ven excelentemente bien .... Aparte le conecte una caja tv Box Android de la marca Xiaomi y también navega super bien ....recomiendo la TV lo mismo que al proveedor ..

Parecía de buena calidad sin embargo ya no funcionó, tuve que devolverla

Yo no sé por qué Amazon dice que son técnicos certificados los que revisan sus productos, la pantalla no duró ni diez minutos encendida y comenzó a fallar. Para mi que las personas "certificadas" que la enviaron sabían que iba a fallar. Amazon debería cuidar mejor a quién certifica para revisar sus aparatos.

Mi experiencia con este equipo ha sido extordinaria, sin problema alguno, llevo ya mas de dos meses con ella y todo de maravilla, muy buena calidad, completa, sin raspones, la calidad de imagen es muy buena.