HPOfficeJet Pro 6968,Color All-in-One Wireless Printer, HP Instant Ink or Amazon Dash replenishment ready (T0F28A)

this is my umpteenth HP inkjet All in One since around the late 1990s or early 2000s, back when they were about $360 at Staples. i keep coming back to HP because i've been satisfied. i don't use it for high quality printing, i use it to print up various things all day long, for my own use or reference. I also use it to copy and fax. i rarely need to scan, and have only been using the iphone to scan for a pretty long time.I have only had this for 9 days so if it goes bad on me, i will update the review. i was in fear of replacing the previous printer, it's been reliable for 2 or 3 years, office jet 8610. i feared the HP printers are decreasing in quality, i noticed that 8610s are selling used on Amazon for $188, so it's more valuable than the newer comparable ones like this one, new the 8610 was about $110. This one was around $90. Seeing many bad reviews, i was afraid of many things. so i have been relieved that it's working as reliably as the much appreciated 8610 was working and have thought to myself several times, "I love this." So, i decided to write a review before i forget, but without the test of time.i have made a lot of printed documents and copies since i got it and the original low capacity ink cartridges are still close to full. i rarely use much color. i had bought new cartridges for this the day after i got it because both reviewers and the sales guy at Staples where i first went to buy one (wanting to get it same day, printer being much needed tool for me) warned that those cartridges last a very short time. i haven't reached the estimated number of pages printed yet. But i'm ready with new cartridges if needed.The automatic document feeder works well, better than the 8610 which was a little crooked no matter what i did.i tested the Fax , to and from, on the HP fax test number, worked fine.Hopefully it will last more than a year. For $90, i don't expect longevity but previous printers have lasted pretty good for the money. The 8610 suddenly got a "print head failed or is not installed" error. nothing i could do (i went through all the trouble shooting on the HP help site, until i got to the 'replace print head' step).i did not buy it at Staples because despite advertising them on their website as having 4 in the store i went to, the sales guy said the inventory was wrong, they didn't carry those. Desperate for a printer, i bought the next cheapest model which was $169, which despite me saying emphatically that i don't want instant ink, the guy included $20 on the bill for instant ink so that the printer came to $200 with tax, way more than what i've been paying in recent years. i took it home but never opened the box, it was a rip off. Amazon had it for $119, but better yet, Amazon had this $90 model and i ordered it, next day prime delivery and i returned the $200 thing at Staples. i asked the guy why he charged me $20 for that instant ink that i said i definitely didn't want, and he said to get that promotional deal of $169 on the printer, you had to get the $20 instant ink deal, otherwise the printer would cost more. not good business. i don't expect to be going back. Amazon = way better.As for HP customer support, it was ok, i was frustrated because i couldn't reach someone at night to solve my problem, i had a problem the first night with online registration. i entered the serial number and it said i was registered, but it gave my one year warranty period as from April 24 or something like that, to May something of 2020. I bought the printer on July 1 so how do they get starting my warranty period in April 2019? i got a text chat rep to ask about the problem, he saw it and saw i needed to call the next day or use an email address he was going to send me as we spoke.I sent my issue to the email address and never heard back. i forgot to call, many distractions going on. So, not as good tech support as in the past. Hopefully i'll remember to call them during their much more restrictive hours compared to what they used to have

I have all Apple/Mac computer products and have had a lot of issues in the past with finding good compatible printers, especially HP printers, so I was very hesitant to give this one a try. I did a lot of research and it got great reviews for Apple compatibility, and price wise online it was a great buy so I figured what the heck, plus with all the options and features (all in one scanner/copier/fax/printer with wifi and Alexa capability), pretty cool. I like to think I know a lot about electronics and computers, but am definitely no expert or computer guru. Right out of the box, it took me only 5 minutes to set up. Power cord, and I admit, I did go wired to my Mac, not wireless. I did go wireless though to my network and did not use the provided network cable. The wireless wifi works great so far. I like the Individual ink cartridges for each color verses the only one for black and one for color like most printers I am used to (so you do have one for red, one for yellow, and one for blue, and one for black). The color touch screen quickly walked me threw the setup and the network setup. Once my wifi network connection was setup, I tried printing an e-mail from my iPhone which found the printer immediately and the print quality was awesome. My MacBook and iPad also found it right away too. I will be honest. I am new to Alexa. I haven't used that option yet, know what those options/functions are, and don't know how or if it is compatible with my other Alex devices. I think it is neat that it does have that option/capability, but honestly wasn't something I was looking for, not sure I would actually use it, but might. I can't comment on durability as I just got this and just plugged it up, but will say, really easy to install, cool options, easy to use, works great with Apple products (Mac, iPhone, iPad), and great price.

I have owned this printer for almost a year and I hate it. I actually HATE it, I wish I could give this printer negative stars it's THAT bad and it's become THAT annoying, and I want to take it out in a field and smash it repeatedly with a baseball bat like in that awesome scene from the movie "Office Space" where they trash the fax machine that keeps giving them the cryptic "PC Load Letter" error!!!Also, just in case you want to dismiss this review and not listen to the truths I'm sharing here, you should know that I don't usually write a lot of product reviews unless they're positive, but this time I just can't not write a review to share my experience. I really want to save you from making the same mistake here as I did, so I'm not some troll out here wasting your time and this is a legitimate product review.I have actually been an HP fan for many years. I placed a high level of trust in the brand because, until recently, I was able to confidently rely on getting a quality product and great tech support. So I bought this printer thinking it was going to be a good solution based on all the positive reviews I read about it at the time. However, outside of the first month I've used this printer I've had nothing but issues with it, so now I've been driven to this point and I'm officially breaking up with HP. Here's my "Dear John" letter:Dear HP, I thought this printer would provide easy printing and scanning capabilities at home, and I even loved the idea of your ink auto shipping options when the printer sensed low ink levels -- so convenient! I love that I NEVER ran out of ink at inconvenient times, and that you were so considerate of my needs. I thought we were having an awesome time together, but then your printer suddenly became too high-maintenance and I can't take it anymore. For the past 10 months all I've experienced with this equipment is wifi connectivity issues, and I just want you to know I'm over it!And don't even get me really started on how awful your web help interface has become in the last year, or your ridiculous virtual "assistant" that just teases me and leads me in circles. I am a good, tech-savvy person, a digital native, and I actually GET how this stuff is supposed to work and connect, so I put up with your shenanigans far longer than I probably should have, and I'm realizing now that I deserve better. Granted, now, I'm only out like $70, but this is about the principle of the matter at this point. If you're going to market a printer/scanner/fax machine that is cross-platform, you actually need to make it BE cross platform in all it's nuances. This is not a complicated idea -- deliver on your promise. If my various computers, TV, gaming console, tablets and cell phones (all different brands) can ALL connect to my wireless network without issue every time, the wifi and router or the printer's proximity to said wifi are not the issue. I get that there's a chance it could be, so I appreciate being presented with that information and instructions about those procedures as one option should it actually be the issue, and I get that you were probably only trying to help, but that can't be the ONLY solution you offer! When I go online to get help reconnecting the printer to my wifi network, and the only solution you present in your official capacity and help forums is to perform complex, time-consuming wifi networking diagnostics, but you fail to provide any solutions for actually rebuilding the printer drivers or updating the printer firmware, where am I supposed to go after the networking diagnostics prove that the wifi and router are not the issue as I knew they wouldn't be? When I email you, and you tell me to re-download the driver to reinstall and reconfigure the printer on my computer, but I can't because the computer can't sense the printer what do I do next? I'll tell you; I resort to I trying to reestablish connectivity by dragging out my ancient, dusty ethernet cord and connecting physically to the printer, but even this solution is only successful after spending like an hour each time fiddling with it. This is simply unacceptable, I'm tired of it, and we're done.Sincerely, Completely Disillusioned HP FanAt this point, considering the problems I continue to have, this can not be considered a wireless capable device anymore, so I'm just going to stop the charade. The developers at HP need to get smarter and detatch the requirement that the computer "sense" the printer in order to reinstall the driver because it's an impenetrable wall you can't get past when you're having wireless connectivity issues, so there is no way to troubleshoot beyond this point!Here's the bottom line: This printer will work fine for you for the first few weeks, then it will suddenly decide it's done helping you and start hurting you by becoming an insanity-inducing, high maintenance, time-succubus. It will deign to let you get it working again very sporadically, but about 98% of the time it's going to make you really work for it. And good luck trying to reason out WHY this is happening, or what's the root cause of the issues to try and find or cobble together some kind of solution, because one day this thing is fine, and the next it won't connect to your wireless network even though nothing about the network has changed!You'll also get no help from HP, only runaround and mind-numbing frustration both virtually and in-person. It's just bad programming (period) paired with cheap manufacturing paired with really bad tech support, and I think this is a fundamental business problem; this rant is not about my personal preferences. Basically, the TWO simple things this machine is supposed to do, it won't do easily or well most of the time without some sort of connectivity issue and hours of troubleshooting, which means it's really just a very large doorstop masquerading as a printer. If I could actually troubleshoot the thing I could probably have been nicer about this, but it seems to me that HP is edging themselves out of the hardware game and morphing their company into an ink management service (which is the only thing that did work throughout this experience) by continuing to manufacture crummy equipment they can't or won't support.After all, it's 2018 and we're sending rovers to Mars, but I can't scan or print one little piece of paper? Really?

This all in one HP Officejet Pro 6968 was very easy to install and perform as described, I'm happy with the product and with the delivery!

THIS PRINTER IS RELIABLE, CONNECTS TO A WIFI NETWORK EASILY AND STAYS CONNECTED. SCANNER FUNCTION WORKS WELL. PRINTING IS CLEAR AND CARTRIDGES LAST ABOUT A YEAR WITH 15PGS PRINTED A MONTH. THE BEST PART - SIGN UP FOR HP INSTANT INK AND HAVE FREE CARTRIDGES FOR LIFE (IF YOU PRINT OCCASIONALLY LIKE I DO 15 pages/mo).

Relatively easy to set up. There was a slight issue in regards to the wireless set-up as it wanted to connect to the HP network rather than showing my homenetwork. But when you use the Windows 10 "add a printer" option, rather than the HP set-up option, then there was no problem connecting it. Love the idea that this printer has its own e-mail address [email protected] which allows you to send documents to it whether you are home or not. Although while at home you would normally just use your own network by installing this printer on any of your computing devices. Print is great - double sided print is easy.

If you don't mind spending a fortune on ink cartridges, go ahead and buy it. The printer itself is quite reasonably priced and gives you good printing quality, but you can't help feeling ripped off once you start paying the exorbitant amounts for ink cartridges that don't last very long either. And don't even think of using recycled ink cartridges like in earlier versions of HP printers, because this printer, along with all other new HP printers, will not accept them. Talk about twisting customers' arms!If you are thinking of printing photographs from Photoshop, you might be out of luck. Images sent to this printer from an older version of Photoshop will not print because Photoshop will simply quit, without a reason given, every time you try. I can't help but think that there is some sort of collusion going on here: HP wants you to only use their ink, and Photoshop wants you to rent only the newest version of their application from them. If you don't, their products will not work for you. Since I had planned to use this printer for primarily printing photographs, it is now pretty well useless for me. And that's why I feel ripped off, manipulated and cheated and that makes me a very, very unhappy customer.

Nice printing, a bit slow to start but does multi pages quickly. Also a bit noisy if you do a lot of printing. For the price, a nice little printer. Does everything that I need it to do