---
product_id: 695327179
title: "SBV3202 Surfboard 32x8 Docsis 3.0 Cable Modem/Telephone/Certified for Xfinity, Black, Max Download Speed: 1 Gbps"
brand: "arris"
price: "₨7567"
currency: SCR
in_stock: true
reviews_count: 5
category: "Arris"
url: https://www.desertcart.sc/products/695327179-sbv3202-surfboard-32x8-docsis-3-0-cable-modem-telephone-certified
store_origin: SC
region: Seychelles
---

# 32x8 DOCSIS 3.0 channels for blazing speeds 2 telephone ports for crystal-clear Xfinity Voice 1 Gbps Gigabit Ethernet port for ultra-fast wired connection SBV3202 Surfboard 32x8 Docsis 3.0 Cable Modem/Telephone/Certified for Xfinity, Black, Max Download Speed: 1 Gbps

**Brand:** arris
**Price:** ₨7567
**Availability:** ✅ In Stock

## Summary

> 🚀 Power Your Productivity with ARRIS: The Ultimate Xfinity Voice & Speed Hub

## Quick Answers

- **What is this?** SBV3202 Surfboard 32x8 Docsis 3.0 Cable Modem/Telephone/Certified for Xfinity, Black, Max Download Speed: 1 Gbps by arris
- **How much does it cost?** ₨7567 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.sc](https://www.desertcart.sc/products/695327179-sbv3202-surfboard-32x8-docsis-3-0-cable-modem-telephone-certified)

## Best For

- arris enthusiasts

## Why This Product

- Trusted arris brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Dual Voice Lines Ready:** Stay connected with 2 dedicated telephone ports supporting Xfinity Digital Voice, ideal for home offices or multitasking pros.
- • **Seamless Gigabit Ethernet:** Plug into a 1 Gbps Ethernet port for rock-solid wired connections—perfect for lag-free video calls and streaming marathons.
- • **Xfinity Certified Reliability:** Officially certified for Xfinity internet and voice services, ensuring hassle-free setup and consistent performance.
- • **Modular Power Backup Compatible:** Supports multiple battery backup options to keep your phone lines alive during outages—because staying connected is non-negotiable.
- • **Blazing Fast Multi-Channel DOCSIS 3.0:** Harness 32 downstream and 8 upstream channels to unlock internet speeds up to 600 Mbps, perfect for demanding Xfinity plans.

## Overview

The ARRIS SBV3202 Surfboard is a DOCSIS 3.0 cable modem designed exclusively for Xfinity internet and voice services. Featuring 32 downstream and 8 upstream channels, it supports internet speeds up to 600 Mbps and includes 2 telephone ports for digital voice. With a 1 Gbps Ethernet port, it requires a separate router for Wi-Fi. Its certification guarantees seamless compatibility with Xfinity, making it a cost-effective, reliable choice for professionals seeking high-speed wired connectivity and dual-line voice support.

## Description

With wired speeds up to 1 Gbps, 2 telephony lines for Xfinity Voice service, and multiple battery back-up options, the SBV3202 offers your home or small business the performance you need.

Review: I picked this up as an affordable bring-your-own modem for Comcast / Xfinity. This was to save some money over time, rather than renting a modem, for the household of family members. Their previous internet service was very slow and frequently went offline. This modem was easy to set up and has been working seamlessly. I can't remember what tier of internet service they got, or the results of the speed test when we tried it, but I remember it was many multiples faster than the previous service, and more than adequate for them. We paired it with a TP-Link AC1900 router (ASIN: B08C3YBBHM) to connect devices through WiFi and Ethernet; this was also easy to set up and has worked well with the router.
Review: I bought this to replace an aging EMTA and cable modem for Xfinity voice and internet. Getting the phone lines activated was not easy because of the infamous Comcast support experience, but the modem itself works great now that its set up. Note that the SBV3202 is a modem only, there's no router or wifi built in. Separate router required. If you have both internet and voice, and want to use a separate router, this modem is a good choice. Most other approved modems available either don't support the phone service, or are an all-in-one (router built in). The other voice-capable modem that Xfinity recommends right now is a Netgear model that's twice the price. For those who may have an older Arris EMTA (voice modem) like a TM722 or TM822, this is the direct successor. It even looks like a TM822 but with blue lights and much better specs. Note that the backup battery to keep the phone service running in a power outage is not included, and Arris no longer makes the BPB044S battery despite these modems still being sold new and widely used. Aftermarket has plenty of options though. A tip for others with Xfinity Voice who may buy this modem for your phone lines: Be aware Phone Provisioning is separate from the internet activation, and it's a two step process. To get this working, FIRST activate the modem for internet service through the Xfinity app. The App may say it activated phone service too, but my experience was that it doesn't despite saying so. AFTER the app setup finishes, if you have no dial tone, call Xfinity and speak to an agent. Tell them you replaced your Xfinity Voice phone modem and that you need the phone line provisioned. They will ask for the last 4 digits of the CM MAC (aka HFC MAC) from the modem label and perform that provisioning, then it will reboot and the phone lines will have a dial tone. If you call BEFORE doing the App step, they might say they can't provision it. I had multiple reps tell me the CM MAC was invalid up until I did the modem setup via the app. Once I did the App setup, they had no issue seeing it and provisioning phone service on it.

## Features

- Certified to work with Xfinity internet & voice service Not certified for use with other cable internet service providers
- DOCSIS 3 0 cable Modem with 32 downstream x 8 upstream channels, best for Xfinity cable internet speed plans up to 600 Mbps
- 1 Gigabit Ethernet port for connection to a Wi-Fi router or other wired device
- 2 telephone ports for Xfinity digital voice service
- Xfinity internet service required Does not include Wi-Fi"

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B07GXSYYHN |
| Guaranteed software updates until | unknown |
| Item model number | SBV2402 |
| Manufacturer | ARRIS Solutions, Inc. |
| Product Dimensions | 4.57 x 18.03 x 18.03 cm; 1.08 kg |

## Product Details

- **Brand:** ARRIS
- **Compatible devices:** Laptop, Personal Computer, Tablet
- **Connectivity technology:** Ethernet
- **Internet service provider:** Xfinity
- **Product dimensions:** 17.8L x 5.6W x 23.1H centimetres

## Images

![SBV3202 Surfboard 32x8 Docsis 3.0 Cable Modem/Telephone/Certified for Xfinity, Black, Max Download Speed: 1 Gbps - Image 1](https://m.media-amazon.com/images/I/71DdySvPYeL.jpg)

## Questions & Answers

**Q: Is this arris surfboard svg2482ac sold by amazon carried the intel logo on the modem as the picture shown?**
A: this modem has the flawed Intel Puma 6 chipset which causes problems with streaming video and gaming. Arris knew of this problem as far back as 2015 yet they still released this piece of junk new in 2017. Avoid at all costs if you plan to use this for gaming or video streaming, it is not reliable.

**Q: What chipset is used in the SBV3202**
A: No, only these have the effected Puma chipsets
Arris SB6190
Arris TG1672G
Arris TM1602
Super Hub 3 (Arris TG2492LG)  (commonly, Virgin Media)
Hitron CGN3 / CDA / CGNV series modems:
Hitron CDA-32372
Hitron CDE-32372
Hitron CDA3-35
Hitron CGNV4
Hitron CGNM-3552 (commonly, Rogers)
Hitron CGN3 (eg CGN3-ACSMR)
Hitron CGNM-2250 (commonly, Shaw)
Linksys CM3024
Linksys CM3016
TP-Link CR7000
Netgear AC1750 C6300 AC1900
Netgear CM700
Telstra Gateway Max (Netgear AC1900 / C6300) (Australia)
Cisco DPC3848V
Cisco DPC3941B / DPC3941T  (commonly, Comcast Xfinity XB3)
Cisco DPC3939
Compal CH7465-LG / Arris TG2492LG (commonly, Virgin Media Hub 3)
Samsung Home Media Server

**Q: Does this device still broadcast the the hidden and/or unhidden "public xfinity wifi"  ssid?**
A: The xfinity wifi does not appear anymore since I switched to this modem. I also disabled the modems Wi-Fi in favor of a better Wi-Fi router.

**Q: How come the price is almost $20 higher when I put this item in my cart?  Price jumped to $189**
A: Price changes every time.  Many times they only have a couple and when they are sold it jumps to the next seller.  It's happened to me many times.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Review
*by A***1 on 15 November 2025*

I picked this up as an affordable bring-your-own modem for Comcast / Xfinity. This was to save some money over time, rather than renting a modem, for the household of family members. Their previous internet service was very slow and frequently went offline. This modem was easy to set up and has been working seamlessly. I can't remember what tier of internet service they got, or the results of the speed test when we tried it, but I remember it was many multiples faster than the previous service, and more than adequate for them. We paired it with a TP-Link AC1900 router (ASIN: B08C3YBBHM) to connect devices through WiFi and Ethernet; this was also easy to set up and has worked well with the router.

### ⭐⭐⭐⭐⭐ Review
*by T***2 on 6 April 2025*

I bought this to replace an aging EMTA and cable modem for Xfinity voice and internet. Getting the phone lines activated was not easy because of the infamous Comcast support experience, but the modem itself works great now that its set up. Note that the SBV3202 is a modem only, there's no router or wifi built in. Separate router required. If you have both internet and voice, and want to use a separate router, this modem is a good choice. Most other approved modems available either don't support the phone service, or are an all-in-one (router built in). The other voice-capable modem that Xfinity recommends right now is a Netgear model that's twice the price. For those who may have an older Arris EMTA (voice modem) like a TM722 or TM822, this is the direct successor. It even looks like a TM822 but with blue lights and much better specs. Note that the backup battery to keep the phone service running in a power outage is not included, and Arris no longer makes the BPB044S battery despite these modems still being sold new and widely used. Aftermarket has plenty of options though. A tip for others with Xfinity Voice who may buy this modem for your phone lines: Be aware Phone Provisioning is separate from the internet activation, and it's a two step process. To get this working, FIRST activate the modem for internet service through the Xfinity app. The App may say it activated phone service too, but my experience was that it doesn't despite saying so. AFTER the app setup finishes, if you have no dial tone, call Xfinity and speak to an agent. Tell them you replaced your Xfinity Voice phone modem and that you need the phone line provisioned. They will ask for the last 4 digits of the CM MAC (aka HFC MAC) from the modem label and perform that provisioning, then it will reboot and the phone lines will have a dial tone. If you call BEFORE doing the App step, they might say they can't provision it. I had multiple reps tell me the CM MAC was invalid up until I did the modem setup via the app. Once I did the App setup, they had no issue seeing it and provisioning phone service on it.

### ⭐⭐⭐⭐ Review
*by T***R on 21 September 2019*

Like most, I rented my combined cable modem + WiFi router from Comcast, another Arris model, for over 6 years at $10-$13 per month at a cost of up to $936 until I finally returned my rental after replacing it with this modem and my own WiFi router. For the longest time the available models with voice were very limited, until I found this one. I personally want to separate the components of Cable Modem from WiFi because WiFi evolves much faster than the cable modem aspects, and WiFi seems to break or become unreliable faster. Now I can just upgrade or replace just the faulty components going forward. I had already been through two models of renting the Arris cable modem + WiFi router (802.11g, then 802.11ac) because the WiFi eventually gave out. Even on the 802.11ac model I already added my own WiFi router because it too became unreliable for WiFi. While rented, Comcast replaces for free (other than the $936 I paid them monthly), but I can pick the best gaming or streaming routers from the most reliable brands of my own choosing if I like if they are separate. To be fair, I have a ton of Alexa devices, WiFi outlets / switches / bulbs which likely led to my WiFi problems, but work fine on my own separate WiFi routers (I actually have 3 -- Asus (my workhorse), Netgear (gaming), & AmpliFi (easy & pretty)). I picked this cable modem (SBV3202) because: (1) It is just the cable modem + telephone (keeps WiFi separate). (2) it offers the maximum downstream & upstream channels (32 x 8) available to me right now, versus a lot of 24 x 8 models and others with more limited DOCSIS speeds. (3) It is certified to work with my Comcast Xfinity internet & phone service. (4) DOCSIS 3.0 and up to 1.4 Gbps, and will be a very long time before I have actual internet service that fast, and although a newer DOCSIS standard is arriving, this is very current and I believe will last a very long time without envy. (5) It is one of only a few options available to buy instead of leasing for Comcast service. SETUP & ACTIVATION: Setup is actually very easy. Just unplug the other one, plug this one in its place, and get ready to spend an hour with Comcast customer service to activate it, likely with 3 different support people. Just be patient and nice, and you'll get through it. Meanwhile you will not have internet or home phone, so make sure you have cell service & your account info. The manual has a label with the S/N & MAC addresses right on it for easy reference (MTA MAC for phone, HFC MAC for internet). The manual says to do online activation first, but that doesn't work unless they already have your MAC addresses on file, which they don't if you bought your own, unless you leased this and are doing a self install. I still tried to no avail on 3 ways, on the old modem, on my new modem, and with my cell service internet. So then you just call the Comcast number in the manual. I recommend having a nice Bluetooth speakerphone or something to make it more comfortable. The Comcast agents were super nice and patient. The first person most likely will have trouble seeing your modem and activating it, even after asking for MAC addresses, model number, and S/N. Just be patient, and when it doesn't work they'll escalate it to another technical specialist where it really gets done. With Comcast, the internet and phone people are actually separate, so first the internet activation and they eventually find your modem, and then they route you to voice activation and pass along the info so you don''t have to repeat. Additionally, because I didn't setup a new WiFi router with the same SSID & password (already had my other routers setup), I had to run around the house and reconnect some devices (like all my smart WiFi outlets & bulbs) that were still on the old WiFi network and now stopped functioning until I reconnected them to one of my remaining WiFi routers. It is easiest to just have another replacement router set to use the same SSID & password and your existing devices will not know the difference. DRAWBACKS: (1) Emits a slightly audible high-pitched noise (and is located in my bedroom) like some electronics do, but not so high pitched as normal coil whine on some devices, and not as loud as some devices that I cannot have in the same room as me. I'm pretty sensitive to this, and my wife can even hear it on this one, but it honestly is quiet enough that I can live with it, just taking off 1 star for it because I still like it overall and tolerate it. I'm actually going to see about putting it in a cabinet, closet, or build wood box with some sound dampening insulation (but with good air flow). (2) LEDs are bright and blinking. Arris actually has updated firmware that (version 9.1.103AA65L and up) that offers "web manager access" rather than just a status page, and a new "CM Feature" tab that lets you toggle off the LEDs. *BUT* firmware upgrades are controlled by your cable provider through DOCSIS standard, so yours might not support that. Comcast upgraded my firmware and stopped at a prior version (9.1.103AA45E) on mine, so I cannot control it. So I resort to using blackout stickers, as I do for most devices around my bedroom. However, the LEDs are on a curved edge, and the surface material isn't prone to strong adherence of tape, so I have some trouble getting the blackout stickers to stay because by aren't meant to leave a gummy residue and peel back on their own. But it is solve-able. (3) Emits heat, but not as much as the bigger combined Arris cable modem + WiFi router. (4) Ethernet patch cable it comes with is Cat5e when Cat6 has been around a long time, and would be better for Gigabit speeds. But realistically Cat5e should be no noticeable difference for short distance and internet service speeds. I still used my existing Cat6 cable instead.

## Frequently Bought Together

- ARRIS SURFboard SBV3202 DOCSIS 3.0 Cable Modem | Comcast Xfinity Internet & Voice | 1 Gbps Port | 2 Telephony Ports | 800 Mbps Max with Xfinity Internet Plans | 2 Year Warranty
- TP-Link Deco AX3000 WiFi 6 Mesh System(Deco X55) - Covers up to 6500 Sq.Ft. , Replaces Wireless Router and Extender, 3 Gigabit ports per unit, supports Ethernet Backhaul (3-pack)

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*Product available on Desertcart Seychelles*
*Store origin: SC*
*Last updated: 2026-02-28*