iGPS Wizard Smart Watch for Kids with SIM Card - Live GPS Tracking - Voice Calling

I did a lot of research before buying this watch for my 7-year old, and since it had the best tech reviews and safety features, I bought it even though it's one of the most expensive options out there. The watch is a bulky (I think they use the term 'chunky' for most kids' watches), which makes it easy for my son to use, but difficult for him to slip jackets and sweatshirts on when he's wearing his watch. This often causes him to take it off and lately he hasn't wanted to wear it as much because of the hassle. We bought the blue band, and it looks pretty cool. The screen is nice and easy for him to use. He figured it out within a few minutes. The sound quality is good for making calls and sounds like when you use the speaker feature on your cell phone. The company's website has a way to look at the signal strength rating for your area, which I would definitely recommend checking before buying. There are some cold spots, which can literally be a few feet away from a hot spot, so you sometimes have to walk around waiting for a signal. This could be a problem if you're trying to get in touch with your kiddo to check on them and they don't answer or you can't get through. The message function is voice or stickers for the kids - there are preset emoji-like stickers with words that they can send you. I am able to type a text message as well as the stickers, so it's great for sending things like, "Headed to pick you up, be there in 5," etc. The battery life seems to be about 2 days.The app is functional, but not outstanding. It's supposed to be easy to set up, but I had to call the help center because it literally took me like 2 hours to get everything set up. The GPS tracking is excellent. You can even track their movements through the day and set a safe perimeter. There is a pin where your kiddo is located, and you tap on it to call or message them. Everything has to be done through the app (calls, messages), which means no one can call or contact your kid unless they've downloaded the app and you've approved their number. This is an important feature, since I've heard stories of predators trying to lure kids to them through un-secure smartwatches. The watch has it's own phone number, but again, you can only call it through the app. The service plan is $15/month and independent of your phone carrier. The SMS card is included in the watch. There are some annoying things about the app (if you can't connect to the signal, then it flashes message boxes over and over and you can't get out of them). When you're kiddo sends you a message or calls, it sends an alert to your phone. And yes, there is an SOS button that your kid can push when they're in trouble and it calls the first call, then the second call if no answer (all preset numbers you put in the app). Then it will cycle through again if still no answer.Overall, a good purchase. There are no games and because of the bulkiness, it's become a little more of a challenge to get him to wear the watch (since all these features are only good if he has it on), but overall I'm happy with the purchase.

I purchased two of these kids smart watches for my children in order to track them by gps and to allow them a way to communicate by text or phone with select people. I researched several watches after reading the descriptions on Amazon thoroughly. The description specifically says the watches are designed for children ages 3-12 years old. This watch band did NOT fit my NINE year old. I was hoping the company had an accessory that would allow for an extension to their band since the size of the watch is odd. I had to contact the company THREE times in order to get a live person to talk to. The website specifically mentions having customer support available. It took over a week to get any one to talk to. In addition, the representative NICOLE seemed to have no concern about this problem. She only recommended I buy something off Amazon. Wow, I never thought of that! Unfortunately, even Amazon doesn’t have a product that will work with this watch dimensions. Then, she recommends I just have my son put the watch on his backpack. If the purpose of your device is for safety, I hope the kidnapper allows my son to take his backpack with him.Also make sure you know that you will have to sign up for a $15/month plan in order to activate the watch and the gps signal is spotty at best. They advertised this watch as developed by military. It certainly does not function that way.Save your money and look for another product and invest in a company who actually knows the meaning of customer service and sincerely cares about your child’s welfare. This company only delivers lip service. Stay away. I will be cancelling the service plan and returning both watches ASAP

I liked how the watch looked but the features that are promised by the manufacturer were not available. There was no Group Chat, or Schedule (which was the reason I bought the watch, to begin with). Plus, the GPS function did not work well at all. The map was glitchy and wouldn't locate the watch even when it was right next to me and fully charged. The GPS would say that the watch was in another town, not where I was while trying to update the features. As a parent trying to get this watch to work this function was really important and to not have it work was incredibly frustrating. The coverage map on the product's website said that our area had great service, but it hardly worked. The App was glitchy and is not user-friendly at all.

We purchased two watches for our kids, 9 and 10, mainly to have a way to communicate with them while letting them be more independent. We don’t intend on getting them cellphones anymore time soon, so we thought we’d give gps watches a try. We tried several other types of watches from amazon, the kind that you order the SIM card separately, but we found them to be pretty useless. The app was counter intuitive, and the location accuracy was terrible.Wizard Watches we’re our last attempt. I’m so glad we tried one more time, because these are great! Setup was pretty quick. The only trouble we had was getting the watches to find a network signal. If you are having that problem, just restart the watches, and for us at least, it picked it right up. We have been using them for a few days now, and we have their grandparents added to their approved lists as well as some other family members. My daughter LOVES being able to call them, and my son checks in with us all the time. It has been VERY worth the purchase. I highly recommend this brand. The SOS feature and the Take Me Home feature both work great. The kids had an easy time figuring out how to access everything too.

Everything about this product sounds great and on paper it appears the perfect watch.These ones we bought have have had nothing but problems.Neither registered correctly to the account I created when trying to set them up (even though the billing kicked in straight away) so we had to contact the service desk in USA to resolve this. Then once these were added manually the message functionality did not work at all. After contacting the service desk again, the messaging issue was resolved and everything seemed perfect for 10 minutes... then when I tried adding a second contact it has taken everything back to square one and my account/app will no longer connect to the server.Was originally going to send these back and ask for new devices to be sent out but have now given up and will buy a new brand.

The watch arrived next day prime delivery. The app was downloaded and appeared to work ok with one mobile phone. The problems arose when we tried to link the watch with a second and third phone. We could call the watch from all of the phones and the watch could call out. However the app failed to link up with the watch and so no location monitor. The support team attempted to help however we were not confident with the watch. I felt it was a lot of money initially to purchase and then with the £10 monthly SIM payment for what it is. We are going to purchase a cheaper version and use a PAYG sim. Fingers crossed

NOT SAFE FOR CHILDREN! AWFUL PRODUCT, DO NOT BUY!Bought this for my sons 9th birthday and have been battling with this watch for hours to try and set it up, when I managed to get it set up and tried to track the watch I bought for my son, came up tracking about 30 other children’s watches, giving me the option to call them! Everything’s has been deleted straight away and watch is getting returned! If this watch can track so many other children, it makes you wonder who can track mine? Massive complaint going into the company!One star given because I was unable to leave it at zero!

Tried all the others --- this is one is it. Set up my account right away, but it took around 5 minutes for the location to update the first time...after that, working great. The kid loves it!

This is just rubbish; do. It buy it.It did not and could not ever function.Amazon we’re not at all surprised when I complained, and had no hesitation in issuing a full refund. It is a dreadful thing.