Low Water Remote Composting Toilet System (120v Electric)

We spent nearly $13,000 on two of these toilets and then nearly another $10,000 on everything that was needed for the installation, including special wiring and plumbing, running an exhaust pipe through the roof, making climate controlled enclosures for the pumps and compost bins. And it just failed. It does not work. The whole thing hinges on suspending watery fecal matter on a piece of tissue paper. The noisy pumps run continuously and overheat because the seal in the bowl of the toilet fails over and over. They draw more electricity than the company states and cause our breakers to trip, meaning the tanks can only be run with the heat off. Customer service was unresponsive and offered no solution, then stopped responding altogether.There's a reason that only bad reviews exist for this product. PLEASE, I'm trying to do you a favor - don't buy these non-functioning toilets.

We purchased the $5000 version about 3 years ago. It is suppose to handle daily use by up to 8 persons, however, with only one person using it full time for the last 2 years, it has failed several times. The seal around the ball that opens during the vacuum flush has failed and the pump runs continuously unless manually shut off. I ordered the recommended seal kit ($50 for two rubber rings) and after installing 3 times, cannot get the seal to hold after a single flush. Apparently the 5 year warranty on internal parts doesn't include the internal parts that are likely to fail. Their website is unhelpful in locating the parts one actually needs. The company has no real customer service or technical support. When you call, they take your information and say that they will call back at their convenience. I am sitting here with my toilet in pieces and no alternative toilet available still waiting for them to call me back to walk me through the simple repair that doesn't work. I love the concept of this unit, and when this toilet was new, was the greatest thing ever. However, after experiencing such low quality in such an expensive toilet, with such awful support, I really cannot recommend this company and their products.

We purchased two Envirolet VF Flush Smart systems that cost over $6,000 each for two areas on our property that did not have septic system access. Both systems have had the same exact problems. The pump will run for no reason and overheat. While that problem is occurring the toilets are unusable because they will not flush. I can't count how many times I had to clean out a mess made by someone who used the toilet after it failed. There is no indication if and when the system will fail. This happens with two identical systems! If you can reach the company the support received is never helpful. The company blames it on the installation. Really? Two systems installed by two different professionals have installation problems? Well, maybe Envirolet's instructions need to be improved. I cannot recommend this very expensive over-rated (by the company ads) system.

No tech support. Low water central system The system was to be for up to 8 people and has failed with just 2 people. I called at least 4 times and never received a call back. The composting system has been removed and replaced with one I know works. What a mess!!!!