ASURION 3 Year Portable Electronic Accident Protection Plan ($60 - $69.99)

Peace of mind, ease of process and fast resolution. I was pleasantly reminded I had purchased an Asurion extended warranty for a Philco boombox. Philco is a name for a defunct company with an OLD reputation for quality which remains in the public consciousness. Philips (a quality brand of electronics) had bought the name. Seeing how it had bounced around amongst world corporations, I was skeptical and so purchased an extended warranty. The CD player, used for a few discs and then set aside for audio cassette player use, malfunctioned when I tried to use it in my car 15 months later to listen to my CD collection, and then teach myself to "burn" compilation discs and so shed 150 discs with 1-2-3 hits. After one played okay, I could no longer place discs on the spindle, nor if I could, the discs were unread. So, thinking I was out of luck, I went to print out a receipt and see if by incurring freight and a repair fee, get it fixed. Not thrilled. Not only was $8.99 for three more years of warranty reasonable for a $79.99 boombox, the fact I could initiate a claim and some fields would be populated automatically through Amazon, I was impressed. It was an easy set of prompts for info. Learned the only remedy was a credit to the Amazon Account, which was fine. I boxed it up and attached a pre-printed freight paid label for UPS return, and dropped it off at a nearby CVS for pickup. As soon as the package was picked up, Asurion was already preparing to have my account credited as though there were a gift card. (I guess no one would send a box of rocks, expecting a refund, so return of the item is taken on faith.) Quick and easy, a pleasant surprise. Thank you, Asurion!

3 year warranty and the device broke at 2 years and 10 months, refunded within 24 hours!

Found it easy to file and claim and resolve the issue. Machine stopped working after 2+ years & due to the insurance, I was fully reimbursed. Other policies reimburse the current value, which I always found unfair. Pain was having to wrap up & take the item to the UPS store for a return. Wish they'd have allowed me to dispose of it without the hassle. Received a refund the very same day it was mailed back. Very efficient service. I'll definitely buy it again for another product.

I purchased a portable DVD player. The item had decent reviews, but since it is a portable item and initially, I purchased it for my grandson, I decided to get the extended Asurion Warranty. It is not very expensive at all, and I was able to choose from 2 or 3 year for a small increase on the 3 years. I ended up only using it at home due to my DVD player stopped working. The item did last a couple of years with continual, daily use. The item started to have issues prior to the end of the three-year warranty. I contacted Asurion by phone, and the agent was very efficient. I had my order number ready; I was asked a few questions and then I was emailed a return slip. I put the player back in the original box, put the return label on it, dropped it off at a UPS drop box. As soon as the package was picked up and scanned, Assurion emailed me that my gift card to be used towards any purchase at Amazon, was available. I purchased another DVD player, and you got it, purchase the Asurion extended warranty = peace of mind!

I purchased a 2 year protection plan for my son’s JBL earbuds almost 1 year ago. After he got caught in a big rainstorm walking home a few months ago, they started having issues with the audio. I had been trying to contact Assurion online with my Amazon login information for a few weeks but was unsuccessful in receiving login instructions or information to file a claim. I finally decided to open a chat message and was able to connect quickly. The rep was very courteous and promptly handled my claim. I received the mailing label and a few days after sending the damaged product back, I received an online gift card to apply to my Amazon account. I have since purchased him new earbuds and added the protection plan again. I would I definitely recommend this warranty to anyone in the future!

Great coverage fast response

Excellent service. Had warranty on PS5 controller that broke. Had a refund within 24 hours of dropping it off at UPS.

The smart watch that I bought a couple of years ago had started shutting off for no apparent reason. When I put it on the charger it showed that the state of charge was at 57% but until I recharged it it would not turn on. This was not an everyday occurrence but it was annoying to say the least. I put in a call to Asurion and they handled it right away saying that they wouldn't be able to replace the watch but they would refund the purchase price to me if I would return the watch to them. They emailed a UPS mailing label and the credit arrived that same day! I have ordered a new watch and will definitely be getting Asurion coverage on that one as well. I've had nothing but good experiences with this company!