Certified Refurbished Ring Video Doorbell Venetian Bronze

I received the Ring doorbell in a different box than the normal sales box, and it was labeled as "Certified Refurbished" on the top. All the contents seemed new, so I just did the installation as guided. I have a wired (24 VAC) and illuminated mechanical doorbell on a concrete wall, so I needed to drill four new holes, and the included base plate covered the wires and original holes. My only complaint (and very common for other installations according to the other reviewers) is the included masonry drill bit is dull and has no cutting teeth. I used my own bit set as I did with my own hammer drill. The rest went easy and it worked almost perfectly. The setup was also easy but the only issue was movement sensitivity. I recommend trying different settings, as my Ring doorbell looks out toward the side (no problems with the street), but the large tree near the entrance gave many false alerts due to wind. So, be sure to test many settings until it will only give you motion alerts with real humans near the door. The Ring app works great with Android and Windows, but the app will not download if the Android device isn't capable to work with the app. I used one single account for three devices (two Android smartphones and a Windows laptop), so all will receive the same alerts. One unexpected benefit (I didn't read it anywhere) is that the Ring doorbell will store up to 30 seconds of every alert until you delete them. so you can keep a history of movement and doorbell alerts for legal purposes. I doubt I will even try the "Neighbors" app since my best neighbors don't use Ring products.I do recommend charging the internal cell using a Micro USB cable befor installing, even if you will add an external AC supply from an original doorbell circuit. The Ring app will show the charge status in the display.And to RING, I strongly recommend excluding that useless masonry bit in all new sales since it is not suited for its expected job. If the homeowner/installer has to use a drill they must have good bits!

I bought my Ring camera last year and was happy with my purchase until my car was stolen right in fromt of my house the other night. The camera records all night long until 2:30am and then blacks out and turns back on around 3:30 am and the car is gone! My neighbor down the street her car was also stolen and she had a Ring doorbell the same thing happens it blacks out and comes back on and her car is gone! I dud some research and founf out you can buy something on Amazon and block the signal!! I guess I thought I could rely on this product!!!

I previously wrote a scathing review, due to not receiving RING doorbell and motion notifications . THIS IS AN IMPORTANT UPDATE. UPDATE: After attempts by the RING support staff, I think I figured it out!! In the Settings of my Samsung Galaxy s9 cellphone, there is a cellphone "Setting" under "Notifications" --> "Data Saver." Most applications are turned off (data saver attempt), which means they do not prompt app notifications. Each app has to be individually turned to "ON" to override the data saver option. So, I am now getting RING doorbell and motion pop-up notifications on my cellphone. When I click on the pop-up, it goes straight to the RING video of the front door. Most of the time. Occasionally, that hangs up. And, there is only a teensy-tiny bell in the center of the cellphone screen when the phone is in a standby mode. No sound, vibration, etc. But it's a step forward. Still no alerts on my PC. -- ADDITIONAL UPDATE: DO NOT GIVE UP on this product!! After you set up RING through the RING app, go through you cellphone setup options, especially those regarding notifications, sounds, popups, how to override a locked phone, etc. After going through my Samsung Galaxy s9 setup options over and over for a week, I finally have fairly consistent notifications of motions and a doorbell ring -- as well as a pop-up of the real time video of the front door area. I have been able to answer most notifications, speaking through the app to the person at the door. Comes in very handy when I'm in the back yard or gone!! I've upgraded to FOUR STARS. I'd think about five stars if they RING doorbell came with good directions for a complete setup. Also, it is worth noting that RING can be linked to Bixby, the interactive Samsung smartphone app!

After over a year of having this, same issue from beginning to now. Maybe because it’s the refurbished but the sensitivity is all over the place. I have on high and can stand at the door and it takes almost a minute for it to alert. Also once it does alert it takes soooo long for the video to access. Door was opened and closed before the video pulled up. Don’t know if the brand new version would be the same. When the app asks for feedback one option it asks about is video response time so they may already know this is an issue.

This product is amazing for home security or room privacy. I use this (for now) as a regular door bell on my college dorm door to keep privacy and decent security to my dorm. While not at college I use it as a primary door bell to my office area which helps with security and prevents people From tending to knock on your door. While using this at college, being a well known person on campus and everyone coming too you with questions or just wanting to hangout, I found this useful to see who’s at my door, to even being able to communicate with people at my door even with me not being there. This came in handy just in case for emergencies or even people just wanting to see if I was there and this made it easy. I love the Amazon show connection this provides to where if someone rings the bell, my echo show immediately puts a display of the ring camera on the door.