NETGEAR Nighthawk X6S AC4000 Tri-Band WiFi Router, Gigabit Ethernet, MU-MIMO, Compatible with Amazon Echo/Alexa (R8000P)

Wifi gets discontinued even though internet works

Funciona bien.

I purchased the AC4000 (aka R8000P), I recommend you do NOT buy it.Whenever I lose power for more than a minute or two, the router loses ALL custom settings and reverts to the factory defaults. I lose my wifi network name, wifi passwords, file hosting for the USB-attached storage, admin password, etc, so I have to use a hardwired computer to log in and manually redo everything or load a backup file.Good luck talking a family member through that over the phone when I'm at work and the power hiccups. The user interface is overly complicated and buries options under unintuitive menusNetgear's own forums say that you should use a UPS to prevent this problem from occurring, I've never needed a UPS to prevent factory defaults from loading on a competitor's product.

I had the Nighthawk AC 5300 for several years, and it ran great all of the time, until recently. Three months after the extended warranty ran out, it just died one day. I have been waiting for the new AX 1200 to come out (which should be June 30th), so I thought I would buy something decent until that time, and that's when I bought this one. All I did for two days, is try to get it to work through out my home. When I had the AC 5300, it would (along with my Nighthawk X6S Tri Band EX8000 Wi Fi Range Extender), everything in my home ran anywhere from 780 Mbps, to 866 Mbps. This runs over that on my cell phone as long as I'm sitting just inches in front of the unit. As soon as I walk out of the room, the signal drops drastically. By the time I get to the living room, it is embarrassing to even mention (even with their matching WiFi extender. I called Netgear's tech support, and the nice lady who helped me, boosted all three signals as high as they will go, and helped me bridge it from my modem. And like I said, right in front of the router, it worked great. I have more signal using my Wi Fi with my Comcast Wi Fi, through my Arris modem. I never seen a router that did not just plug in and go. Maybe this router works well in rural areas where people have poor internet services, or for people who have small apartments, or small houses. But in areas that have good internet services, with a decent size home, this unit is not for you.

I bought this router a few weeks ago. At first, everything was fine: the range was great, I was busy surfing the express lanes of the Information Superhighway thanks to a 1Gbps connection (thank you, Sonic Fiber!).Then one day, everything stopped working. Well, not completely: I was getting ping times of 8 seconds (you read that right), and the connection would stay up for a few seconds, and then go down again. Out of frustration (and as I have been informed by many a tech support person), I power-cycled the router. It came up, and everything was smooth again.A couple of days later, same thing. This time, I knew the drill; but it is annoying to keep doing this.And then, the cherry on the cake. Today, I came home from work with an orange light on the router. It wasn't working.So naturally, I pulled the plug, waited the required 10 seconds, and plugged it back in. Unfortunately, the router reset itself to factory default settings.... womp womp womp!Then I wasted almost an hour trying to recreate the network I had painstakingly created.I'm done with this router. I'll be returning it.

I installed this router on 27 May 2020 to replace my Spectrum router and provide expanded 5G coverage thoughout my home. I had no problem installing it and and it linked with Spectrum modem with no issues. My iMac desktop and T-Mobile mini cell tower are on the ethernet cable from the modem through the router, and my Canon printer, Amazon Echo Show and macbook pro are on wifi.Today I lost all internet connection on the router. It powers up, all the LEDs illuminate properly, but no signal, wifi or ethernet cable. The only reason I'm online right now is because I disconnected the ethernet cable from the Spectrum modem to the router and plugged it directly into my iMac.This router is only two weeks old. Twice this evening I contacted Netgear customer support, talked to a screener who promised to connect me to a technician, and then lost the connection. Even though they have my phone number, they've not contacted me to resume the conversation. Twice.So my problem is twofold. What can I do to make this router connect to the internet again? And why should I even bother if the best I can expect from customer support is a hangup? I've read some horror stories about Netgear reliability and customer support issues.I'm a day trader. Have been for years. I bought this router to take advantage of the new Spectrum gigabyte speed. I stood to lose thousands in a transaction if I had lost the connection yesterday. I can't afford that.I've already done all of the usual disconnect/reconnect/reboot/check cable steps on modem and router.Actually, I believe I've reached a solution. For $245.00 I expect it to work. Period. It's going back to Amazon and I'll buy a more reliable router from a more reliable brand.