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T**T
Wish I wld have saved my $$ & went to the doc..
**Update- late update. I finally did get my results back. Both were neg, same from my doc and this service. I upgraded it from 1 to 3 stars but it takes too long and is much more of a hassle. Although the concept of privacy and testing in the comfort of your own home is great, I'd rather go to the doctor and be done with it.**Update** Last Monday I received my box and sent off my sample. Tues I went to the doc. Thurs morning I got my test results from my doc. Thurs night I got an email saying my sample was received and to register my kit and I would rcv another email when my results are ready. Strangely I got another email Saturday saying my sample has arrived. I only sent one kit. It's now Tuesday of the following week and I still don't have my results from them.Starting to think this is a scam after reading all the reviews on both this one and the male kit. I got my kit today and sent it off. I forgot to get the number off the box to register with it so I called the number on the site. First off it's a google voice number wish I would have called it before I ordered and I wouldn't have, seems fishy. Second, the person said their computer was having problems and wld have to email a colleague to get my number so I can register. (Seems to be the same person every time U call) I read another reviewer say the system was down when they called as well. Third, I read another review saying they were told their results were negative, went to the doc to get tested and turned out positive. I def don't like the idea of inaccurate or made up results. Now I will just have to go to the doc myself which of course I was trying to avoid and compare the two results and I'll be back to update my post.
C**S
I wasnโt going to take off just to be told I was negative and waste tons of money
I ordered this after I received a call saying โI could have been exposed over 6 months ago and should be testedโ all my local clinics close at 430/5 and I work till 5 everyday. I wasnโt going to take off just to be told I was negative and waste tons of money. This was a cheap quick solution. It came rather quickly and I sent off the sample the same day I received my package. My results were online within 3 days. Worked great for me!
A**N
overall I'm pretty happy with this
I got the test on time and I waited the 3 to 5 days for the results. So, overall I'm pretty happy with this. Especially since it saved me a $200 or more trip to the closest clinic
C**S
Easy to use and worth the price
Easy to use and worth the price, given it would cost a lot more to go a clinic and get tested. Results were within a week.
K**S
Quick results, right from home!
What a great product! Arrived super quick, was easy to use, and I got my results just 3 days after I mailed it back! I love not having to go to the OBGYN for basic tests :)
C**N
Would purchase again if needed!
It worked out great. The results came in less that a week and the directions themselves are pretty straight forward and to the point. Saved quite a bit of money too! Would definitely recommend!
A**R
I'm pretty irritated. I contacted the company to find out ...
I ordered a female kit, and received a kit that was labeled 'female' on the barcode, but had another sticker that said 'Male' on the other side. I didn't notice the discrepancy until after I had completed the kit, so I mailed it in anyway. I received my results email. The results said "Test Not Performed". There is no other information on the website as to why. Needless to say, I'm pretty irritated. I contacted the company to find out why the test wasn't performed. I confirmed that I ordered the correct kit. I wish there was something somewhere that explained why my results were "Test Not Performed".Update - MyLab responded to my emails and replaced the kit with the correct kit at no charge.
A**R
Could not be happier with this product
Sent the kit in the mail on Tuesday morning, and my results were waiting in my email when I woke up on Saturday. Could not be happier with this product. So simple and convenient.
Trustpilot
3 days ago
3 weeks ago