I purchased the square cover June 18th last year. The cover has torn just from water laying on it. How do I request warranty ?

I received excellent customer service via the amazon buyer-sellers messaging service for the same issue. If you click on a Seller's name and select the "Ask a question" option, that allows you to get into contact with the seller about how to address the warranty.

Has anyone had luck tenting the cover in the middle? The chair backs are higher than the table and water pools

I put a large object in the middle of the table under the cover to tent it. It still pools some water but it’s better than before.

Does the lining melt in the heat of summer ?

We live in the Palm Springs area of the desert. With upwards of nearly 120 degrees heat, so far, this cover has held up beautifully

Mine is only 4 months old and leaked. How do I contact customer service?

I couldn’t find one either. I looked the company up and the Ultcover in California does not sell on Amazon. Amazon should require contact information. Apparently a lot of people had issues with these covers you are the 4th one I have answered so far.

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🛋️ Protect Your Patio Like a Pro—Because Your Outdoor Space Deserves the Best!

SUN SMART PROTECTION - Full coverage design shields your furniture from UV rays, preserving that fresh, like-new look season after season.
SECURE LOCKDOWN SYSTEM - Heavy-duty elastic draw cords combined with plastic clips keep the cover firmly in place, even in severe weather.
ULTIMATE WEATHER SHIELD - 600D polyester canvas with waterproof backing defends your furniture from rain, hail, snow, dust, and bird droppings.
BREATHE EASY VENTILATION - Structured air vents on both sides prevent moisture buildup and keep covers secure during gusty winds.
TAILORED FIT FOR LARGE SETS - Fits rectangular or oval patio tables up to 111" x 74" with clearance for 6-8 chairs—measure to ensure perfect coverage.

The ULTCOVER 600D Tough Canvas Patio Table and Chair Cover offers robust, waterproof protection for large outdoor furniture sets up to 111" by 74". Crafted from durable 600D polyester with PVC backing, it features dual air vents to prevent moisture and wind damage, plus secure elastic draw cords and clips to keep it firmly in place. Designed for all-weather defense, it preserves your furniture’s appearance by blocking sun, rain, snow, and debris.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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