None of the dvd's/cd's i bought seem to fit, is this a problem on my end? or did i order something wrong

I have the exact same problem. None of my CD's fit and I have CD's that are both new and old. The piece in the center of the player compartment that the CD hole is supposed to fit on to hold the CD in place is too big and not centered so CD's aren't able to be placed in the player. Returning the player today.

Is this compatible with catalina (mac os 10.15.1 on the 16" macbook pro)?

My Mac Book Pro 13 inch is running on Mojave vers 10.15.1 and it works well with it. Not sure if this helps.

can this be used with a Amazon Fire tablet?

If it has a USB port it should work. It also has another plug that looks like an AmazonBasics USB which is smaller.

Does the case have a pocket?

Yes. It has a side pocket that conveniently fits the included USB C/USB 3 cable. It's a beautiful, very well-made case.

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💿 Elevate your media game—because your laptop deserves the ultimate disc drive!

PLUG PLAY SIMPLICITY - No drivers needed—just connect and go on Windows, Mac, and Linux for instant productivity.
UNIVERSAL COMPATIBILITY - Works flawlessly with major OS and laptop brands, ensuring you stay connected wherever work or play takes you.
ALL IN ONE DISC POWERHOUSE - Read, burn, rewrite, and rip CDs/DVDs effortlessly—perfect for media, backups, and software installs.
BLAZING FAST USB 3 0 TRANSFER - Experience near 10x faster data speeds than USB 2.0 for seamless disc reading and burning.
SLEEK PORTABILITY WITH PROTECTION - Compact design fits your lifestyle, complete with a durable carrying case to guard against daily wear.

The ROOFULL External CD DVD Drive ECD829-Y-BB is a compact, USB 3.0-powered optical drive compatible with Windows, Mac, and Linux. It supports a wide range of disc formats for reading, burning, and ripping, delivering fast 5 Gbps data transfer speeds. Designed for professionals on the go, it includes a protective carrying case and dual USB connectors (Type-A and Type-C) for versatile connectivity without adapters. Trusted by over a million users worldwide, it offers plug-and-play convenience and up to 2 years of after-sales support.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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Received my product in pristine condition. Great service overall.

1 month ago

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Brand	ROOFULL
Series	ECD829-Y-BB
Item model number	ECD829-Y-BB
Hardware Platform	All in One PC, Laptop, PC
Operating System	Mac, Windows 11/10/8/7, Linux
Item Weight	12.3 ounces
Product Dimensions	5.5 x 5.5 x 0.71 inches
Item Dimensions LxWxH	5.5 x 5.5 x 0.71 inches
Color	Black
Optical Drive Type	CD-ROM,CD-R,CD+/-RW,DVD-ROM,DVD+/-R,DVD+/-RW
Manufacturer	ROOFULL
ASIN	B07V4J3WBW
Is Discontinued By Manufacturer	No
Date First Available	July 10, 2019

ROOFULL External CD DVD +/-RW Drive for Laptop Mac, USB 3.0 & USB-C CD DVD Disc Reader Writer Burner CD-ROM Portable DVD Player with Carrying Case for Windows 11/10 PC MacBook Pro Linux Computer

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