AvalonA3BLK Self Cleaning Bottom Loading Water Cooler Dispenser, 3 Temperature-UL/Energy Star Approved-Black Stainless Steel, 5 Gallons

Shipping by UPS was 3 days sooner than expected but UPS needs to be more careful with consumers orders. Box was damaged with large hole and crushed corner, but contents were fine. Cooler is sleek looking, and water is very hot. I did a finger test on hot water and OUCH. Be careful. The child safety latch on the hot water button was well thought out. Setup was very easy. Cold water is cold but doesn't seem to be as cold as my gallon jug in the fridge. I read reviews on everything before I buy it and bought this based on the good reviews on Avalon's customer support and their reputation of repairing or replacing a defective or damaged product. The cooler cabinet could be a little taller but is fine the way it is. Avalon sells a 10-inch plastic molded base for the cabinet but at a little over $70 with tax and shipping that's somewhat pricey. I will be using some scrap 2x6, sanding, staining, and varnish then attach my base to the bottom of cooler. As far as the very few bad reviews. People need to understand that anything manmade is subject to fail and at some point, and it will. If it is bad right out of the box or 6 months down the road it appears that Avalon will make it right. I'm impressed with the looks and functionality of this cooler and giving a 5 Star rating , higher if I could. I recomend this product to anyone.

Loading from the bottom makes it a lot easier for anybody to fill this dispenser vs. top-loading varieties. There's a little plastic bottle cap with a long metal pump rod that pumps water from the jug, loaded in the bottom of the dispenser, into the upper reservoir.I have no use for hot water on demand, but thankfully you can disable it, and there's a safety button on the hot water lever to prevent someone from accidentally dispensing any.The LED lights indicate if cleaning is underway, if refrigerating is currently happening, and if the bottle is at or near the end of its water.

Brand new unit, but the motor was faulty as it was noisy and overheated.

As someone who LOVES cold water, and living in a city with our quality trap water, this purchase is easily my favorite. It's easy to set up, easy to use, and quiet! We haven't used the hot water feature very much yet as it's the hottest part of the summer, but the cold water option is tested regularly. You can turn off the hot and cold features individually. It takes about a half hour or so for the hot water to get hot enough for noodle soup, and about the same for the cold water to get cold. Once the "change soon" light comes on, we can usually get another 3 or 4 cups of water through the cold tap, but it's room temp at that point.Also, it's nice and quiet. It did in our living room next to the recliner, and we barely hear it working. We've had it for about 2 months, and still loving it.

So as many people have written that this unit is :1. Noisy when running2. Buttons hard to push3. Water not cold after running machine4. Noisy water pump.I’m here to tell you I researched every water dispenser available at Target, Walmart, Home Depot and Lowe’s I’m addition to consumer guide. I decided not to judge a brand until I experience it myself. So glad I did, this unit is AMAZING!Cold water is very cold, water pump is so quiet and when the compressor runs I can bearly hear it at all and I’m super sensitive when it comes to sound dbs.I HIGHLY recommend you give the machine a try yourself before judging your purchase by reviews like mine or anyone else’s.We love our unit!

The first unit I ordered looked great, unpacked it, set it up, installed water bottle and immediately water ran out onto the floor. Some investigating revealed that the outlet elbow to the fill tank was broken off the pump. Contacted Amazon and they IMMEDIATELY made it right. Scheduled pick-up from my house and had new one delivered 3 days later.I will say, the 2nd unit was packed the same except it came in an additional box. The first unit did not look to be repackaged, but the unit was not packed in any additional boxing.I am a little bummed that the in bottle water suction straw is not the same. The 1st one had an offset metal straw, the 2nd one has a straight plastic one. Not a deal breaker. So far, seems to be working perfectly. NIce and quiet, keeps water nice and cold, hot works fine. I'm hoping it will last several years.

I've owned 2 of these - here's the scoop - for about 16 months - it works great! But then one day, no water comes out - because it's frozen over. Sure, you can unplug it and defrost it, but it will freeze over again a day later. The warranty is only good for 1 year. So if you think the price is good as a yearly expense, then go for it! You'll love it while it works, but if you want something that's going to last more than 16 months - you should look elsewhere.

So let me start with the obvious this bottom loader is a game changer no more lifting 5 gallon jugs Now its a simple slide in bottom compartment, this is huge. Also with old top loader looking at the bottle day in and day out kept reminding me of the office water cooler who needs thatThe look is smooth and contemporary (I ordered Black) looks like a piece of furniture not a water cooler The top is flat and you can put flowers pictures or another decoration you may wish that fits your style .Now for the people who complain about it being noisy... well when its in "suction" mode necessary due to its bottom feed, it makes noise for about 10 seconds maybe a few more seconds depending on how big of a container you are filling but honestly it is quiet 98% of the time I have never owned a watercooler that didn't make noise in cooling mode I was concerned when i read the reviews complaining about noise but honestly i did not find that to be remotely trueIt has a light to remind you to change the bottle and that literally takes 20 seconds and a constant cleaning (ozone) modeI love this purchase so far and would recommend without hesitation