JanSport Driver 8 Backpack (All Black)

There’s nothing to keep the shoulder straps from dragging on the ground when you’re using the wheels. I had to crisscross them and clip them to the opposite hooks and pull the straps to their shortest length, then kind of twist the ends up into the hook so they wouldn’t drag, they still do a bit. So now the shoulder straps are useless and my son has to carry the bag up the stairs ar school using the handle at the top, which makes it a uncomfortable. The whole purpose of this was to alleviate the weight on his back. Now he’s awkwardly walking up stairs multiple times a day with the weight not evenly distributed. There’s other bags out there that have a cover the straps zip into.m when they’re not in use. Unfortunately the one we found didn’t have enough pockets and we were in a time crunch so we had to settle for this one.