Question 1

whats the difference between the one with the 7 or 9 filters?

Accepted Answer

the number is how many inches tall the filters are.  the taller one (9") will filter water at a slightly higher rate. when i used one of these, we had 7 people getting ALL of their drinking and cooking water from it (one bathed with it) in a very hot and dry climate.  There was never a shortage of water, but i did have it fed by a filthy mosquito larva, bird poop, rat poop infested cistern 24/7 (a float valve prevented overfilling) and the sweet filtered water drained into a bunch of 5 gallon containers. Never got sick.

Question 2

The black rubber seal, on the bottom, leaks.  Is there any way to replace it?

Accepted Answer

Right on.  If properly lubed and installed, it won't leak.  UNTIL the plastic shank wears out from all the side-side pressure.  Then it will slowly crack then leak like mine, then fall off during the night.  Like mine.  But, buy this lil fella:http://www.amazon.com/Stainless-Works-Beverage-Dispenser-Replacement/dp/B00IX87W1Q/ref=sr_1_fkmr1_2?ie=UTF8&qid=1405085923&sr=8-2-fkmr1&keywords=fluid+spigot+drinkI installed mine, and it works perfect so far.  And it's not plastic, so it won't wear out.  And it's designed for the application:  dispensing edible fluid.  Better washers, sturdy construction.

Question 3

I've purchased two spigots now for the filter, and both of them have leaked.  I followed the directions and gently tightened it and it leaked. Any tip

Accepted Answer

Make sure the opening is derbies free. Check to see it isn't dented or out of round. you may need to take a small wrench and tighten it a little tighter. Also make sure that your washers are installed right.

Question 4

How do you make the water alkaline with a British berkefeld?

Accepted Answer

The System does not remove healthy minerals, so you will have them in the water if they are already there before the water is filtered.  If you would like to have the PH level rise, you would have to use something that alkalizes the water, which we do not have any recommendations.

ASIN	B002RZRJHI
Brand	British Berkefeld
Capacity	2.1 gallons
Container Type	Pot
Customer Reviews	4.3 4.3 out of 5 stars (180)
Included Components	four 7'' British Berkefeld Ceramic SuperSterasyl Filters
Installation Type	Freestanding
Item Dimensions L x W x H	21.6L x 21.6W x 48.9H centimetres
Item Weight	3.31 kg
Manufacturer	Doulton
Manufacturer Part Number	BK4X4-CF
Material Type	Ceramic, Stainless Steel
Maximum Flow Rate	30 Litres Per Day
Model Name	BK4X4-CF7
Model Number	BK4X4-CF7
Number of Items	4
Number of Packs	4
Other Special Features of the Product	Chlorine Reduction
Power Source	Non electric
Purification Method	Granular Activated Carbon
Supported Water TDS Level Maximum (PPM)	1000
UPC	781068243201 074714085004

British Berkefeld | Stainless Steel Gravity-Fed Water with 2 White Super Sterasyl Ceramic Filter Candles | Refreshing Potable Water at Home, Camping, Off-Grid (8.5L Capacity + 4x Super Sterasyl)

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