Wenger Triple Gusset Wheeled Computer Case with Matching Day Case: fits most 15"/15.4" widescreens; removable computer case; locking telescoping handle; all business organizer; easy glide skate wheels; recessed carrying handle; overnight compartment; quick pocket
C**O
Awesome cutomer service!
I thought I had already reviewed this item, but guess I haven't. Bought this over 5 years ago. Not even sure if they still make this bag. But one of the screws on the handle came out, rendering the handle useless. Noticed that this had a lifetime warranty, so I called Wenger expecting to entertain some foreign workers as they give me the runaround. What a surprise when I immediately got hold of someone fluent in English, she told me to send a pic or two of the damage to an email address. I did that in less than 10 minutes. Expected to wait a week or so, but within 10 minutes I got a call. Was told that they were sending me a new bag at no cost to me! It showed up in less than a week. Now the replacement bag is over 4 years old and has been fantastic. I live in a remote area where I work, but have a house 200 miles away. I go there every weekend, and this bag is my travel bag. It gets LOTS of use and abuse, and the replacement has never had a problem. Anyone need one of these with a loose handle?
K**E
Very Dissapointed
I waited to write this review so I would have the time to have used the case. I'm very disappointed in its performance. It leans heavily toward the front, resulting in tipping over often. As I use the separate laptop bag, and slide it over the retracting handle, tipping over is not a good thing.It looks old and rundown after only a couple of months use. My old case that I replaced this one with looks better and I used that for 5 years before replacing!Can't recommend this case, so if you are considering it, keep looking.
B**D
... it but ended up keeping it because my husband loved the mini laptop bag
I bought it and was about to return it but ended up keeping it because my husband loved the mini laptop bag, but you cannot really fit all the items they show in the picture. It has three big compartments, once you fill two, forget that you have a third one. Looks nice tho.
J**N
A big help for a professor or teacher
Ideal for teacher or professor to roll papers, computer, cell phone, iPad....especially, as you get older, a wheeled briefcase has advantages to move around campus !!!!
S**L
Second purchase of this rolling computer case
This is the second Wenger Swiss Patriot rolling case that I have purchased from Amazon. It is truly an excellent product. After I bought the first one my wife got interested in the bag. We shopped at several stores and looked at a number of other rolling cases. I tried to point her toward several cases that I thought would be more appropriate for her use then the Wenger case since she wanted to carry mostly papers and not computer stuff. In the end she wanted the Wenger case partly because of the way it was built and the way it had held up under my one year of hard usage, meaning I traveled with it almost every week. Also, I found Wenger to be a company that really stands up to their warranty agreement by repairing or replacing cases for nothing even if the case has visibly had a lot of hard use. My wheels froze up and were basically worn out, Wenger replaced the case.
I**E
Outstanding bag, built very well, rolls easily, lots of room
I read all the product reviews here on Amazon, and I have to admit that I was hesitant, given the complaints about the handle. But, given the Wenger reputation for quality (and personal experience with a Wenger laptop backpack - see MAXXUM from SwissGear by Wenger Computer Backpack Red), I bought one. I am very pleased with the bag and have no buyer's remorse whatsoever. The reputation for quality is well deserved.As mentioned in other reviews, this bag has a ton of room. I am able to pack all my tech stuff in it as well as two full days worth of clothing without having to stuff it. The smaller laptop bag that fits inside the larger one is absolutely perfect for toting a 15.4" laptop with a power supply and a pad of paper. This works out great when traveling. I can leave the big stuff in the hotel and just bring the important stuff to the remote office.The unit rolls very well. I can see what people had complained about as far as the handle is concerned, but it really isn't that bad. It may take a couple of pushes or pulls to get it to lock in place, but once it is in place, I haven't had any problems with it moving when it wasn't supposed to. It is such a minor issue that I wouldn't even begin to call it an inconvenience.This thing is built like a tank. The zippers are very strong and all the seams are stitched very well. It's nice to take a brand new bag out of the box and not see loose strings hanging off the edges.The one and only thing I could complain about, which isn't even the bag's fault, is that it just barely meets the size restrictions for carry-on luggage. It is pretty difficult to fit in most overhead airline storage bins. But like I said, that isn't the bag, it's the overhead airline storage bins.I recommend this bag to any road warrior who wants an all-in-one solution for 1-3 day trips. This gets five stars and a thumb's up!
D**R
Terriffic so far! And also 3 years later!
The best bag I have used so far. Holds an enormous amount of stuff--I use it for my laptop and tons of psychological tests and files I need to take around on site. Plenty of compartments. I've over-stuffed it and contrary to some other reviews, the zippers are fine and the handle does click and lock into place properly on mine. It also rolls very easily even with a ton of weight in it. Very pleased...I have now used this bag for two years in every conceivable kind of weather, dragged it through snow in northern Vermont, dropped the handle in clumsiness as I tripped over my own feet etc. I still keep it overstuffed and throw it carelessly in the back of my car. And it is going strong! This is one terrific purchase. I've never had a bag last this long and be this trouble free.
Trustpilot
2 weeks ago
1 month ago