Galanz 12 Cu.Ft. Refrigerator

I bought a house with a small kitchen where space means everything. I went to Lowes and HomeDepot to find the 12 to 18 cubic foot fridge. Both stores could special order them, but neither had them I stock. The cost for a 18 foot cubic fridge was I the $1400 range, and could take up to 6 weeks to get delivered. So before I purchased, I went to Amazon and found the Galanz 12.5 Cubic foot!!! It was in stock, half the price, ad has a really cool retro look to it. It has all the space I needed and I like how the temperature is digital and the whole inside of the has a really neat lighted glow to it. I chose the red color and I could not be more happy.

I bought this for a friend as a birthday gift, as her old fridge had finally given up. At first she loved it-- so cute, just the right size for the kitchen. Well, within a few months, the problems started. It iced up. Really badly. She defrosted it (and you thought the days of having to defrost a fridge were long over!), and within a couple of months, it iced up again. And again. And again. I'm no appliance expert, but it's pretty clear the defrost timer was bad. Google says this is a known problem with these fridges. Galanz customer service was no help at all. She contacted them a number of times before they replied with something other than vague, bad-translation English, canned responses. They don't service their fridges, as it turns out-- only give a refund if you complain repeatedly. Fortunately, my friend is a determined woman, and she kept at them, sending photos, descriptions of the problem, and order receipts several times. At last they said they were putting a refund in the mail. After 6 weeks, no refund. She contacted them yet again, and they made a million excuses-- problem with the courier (courier? now the USPS is a courier, seriously?), unexpectedly long "processing times," blah blah blah. She finally got the refund but minus the sales tax. Yep. After contacting them a final time, they said they don't refund the sales tax. This can't be legal. Don't buy this pretty but really crappy fridge. The good reviews are from people who just got it. Check out the ones from people who've owned it for more than 5 minutes.

Running for over 3.5 years and still going strong! Not sure about the complaints on noise, it runs super quiet. Have had no temperature issues either. Keeps liquor near frozen and fridge drinks a step from ice. I don’t even have it on max cooling. Runs as amazing as it did the first day. Don’t forget the shelf at the bottom of the door like I did! I love options when I want to drink, had a smaller fridge and it just didn’t fit them all. This one is great, holds shooters right in the freezer door and full size bottles with the shelf out. You can see my configuration, fits a lot of options and keeps them ready when I am so I don’t have to use ice and dilute my beverages. Plus the aesthetic looks great!

After reading all of the reviews and then looking around at other refrigerators in the stores, I decided to go with this refrigerator. It meets the tall factor I needed a little over 69" It is not as wide as my previous monster or as deep but close. It's perfect for just myself and my two boys that remain in the household soon to be one boy so it will just be two of us. With three of us I feel I could use a little more freezer space. The temperature in the refrigerator does well on setting 3 but seems to freeze stuff in the top left hand corner, but temperature 2 is too low. So I just keep stuff that can freeze in that section. As far as the door handles being plastic? Well, they don't look it or even feel it for that matter. I love this refrigerator!

First fridge I ordered came damaged (7/24). The drip pan was completely shattered and the plastic cover on top was severely cracked from a rough shipment. Called Amazon and they offered to replace it or refund me. I took them up on the replacement and it arrived 2 days later. This time, the plastic cover on top was kinda cracked, but the drip pan was fine. Meh, I’ll take it. Amazon was supposed to pick up the original damaged fridge. Delivery drive said otherwise and left without taking it. I called and Amazon said they were supposed to take it. Now ive been waiting since then for them to pick it up from a 3rd party company. It is September 16th and I still have the fridge. 🥲 Overall, the fridge works well for my place and needs. It hums kinda loud because the fan in the freezer rubs on the cover. It’s unfortunate but I’ve gotten used to it. Tons of compliments from friends and guests though 😆 I’m not sure id recommend buying an appliance through Amazon because I’ve realized their goal is to get it to you ASAP. They couldn’t care less about picking it back up. 😅