Elite Runner X Treadmill - Commercial Grade - FreeSync FTMS Bluetooth Connectivity - 4.0 HP - Large Ortho Flex Shock Suspension System Deck - Marathon Training - 400 lb Capacity

I have had this treadmill up and running for about a month now. I was looking for a higher end treadmill with the sturdiness of a gym level one. I am 6' and 250lbs and some of the lower end treadmills are not sturdy enough and shake too much for someone my size. I have it installed in a finished basement on a hard vinyl tile floor with a treadmill mat underneath.First impressions:* This thing is one of the bulkiest and heaviest things I have had to move in my house. It weighed over 425 lbs. and came in a big 7' x 3' box.* I needed four people to move it around to the back of my house into my basement. It will never move again. If you don't have a couple of burly friends to help you, consider the White Glove service, if available.* Setup was easy once out of the box. I did it myself. Some parts are a little large and heavy so having a second person would help.Pros:* Has it where it counts. This thing feels like a gym treadmill. Sturdy, well made.* Lifetime warranty on the motor* No calibration needed out of the box for me. The tread was aligned and there was no slippage.* Very comfortable, even on faster speeds. I didn't have any issues with walking, jogging or running.* It isn't very loud compared to other treadmills I have used. Motor is relatively quiet. Of course it gets louder as you fun faster.* Hand bars are long and sturdy.* Quick access panel with start and emergency stop switch is nice* Little to no deck flex. Sturdy run for my size.Cons:* The console is sub par. It is really basic monochrome readout. There are a number of presets and manual modes and you have some good options but it is missing key features I would expect for a treadmill in this price range. For instance, the mp3 player is USB or 3.5mm jack only with no Bluetooth so this appears to be a design from about a decade ago. This isn't a major issue for me as I have a wall mounted TV in the room where this resides.* I didn't expect much but the audio quality of the speakers are awful* The fan is a nice little feature but it runs for a few minutes and shuts off.* No way to save profiles for the runner. I have to enter my weight, age, etc. every time I use it. This is dumb.* Haven't figure out how to add time to an existing session. I have to just start a new one if I want to add more minutes.* There is a heartrate pulse sensor on the handlebars, much like gym tier treadmills although I have found it to be not very sensitive and slow. I just stopped using it because it doesn't always register.* Cup holders are oddly shaped and angled. Also, the phone holder is small and doesn't fit my Galaxy S10+. These are nitpicky and small, but still need pointed out.* No cool down button. Just end.Overall impression is that I love this thing. The important parts like the treadmill, motor, size, warranty, build quality are all awesome. If you want all the built in entertainment or fitness tracking extras that some other brands have, you're out of luck. Just use a Fitbit and get a TV/tablet for entertainment and call it a day.Subtracted one start for the underwhelming console for this price range but debated making it 5 stars as that is minor to me.3/8/21 EDIT:After using the treadmill for a few months I can confirm that the quality is amazing. Great track, no slippage, sturdy (I weigh 245lbs) and works as advertised. It feels like a commercial treadmill. Yes, the console is still subpar but after using the fitbit for a while, I have found that the console is completely unnecessary other than to get it started and adjust speed. I bumped the review to 5 stars based on it being a phenomenal treadmill.

Our family has been very happy with this treadmill- it was easy to set up, simple to use, performs well, and is industrial strength (coupled with limited maintenance). I had one question for the 3G Cardio team and they answered it quickly and professionally (thank you Keith). Definitely recommend.

I wish I could give this 5 stars. It really is a joy to run on. That said, after spending $4000 I am disappointed by the multiple broken pieces (see pictures). The motor cover arrived cracked. There were multiple bits of broken plastic where the screws are supposed to hold the cover in place. Fortunately, these are primarily cosmetic issues and don’t seem to impact the ability for the treadmill to function. It feels very similar to the commercial treadmills I’m accustomed to (think Life Fitness). The incline is great and adjusts very smoothly. I love that there is no giant screen that requires a monthly subscription to use. Overall I would recommend this treadmill if you are looking for a work horse with no unnecessary frills. That said, for the hefty price tag, I do expect it to arrive in good shape without multiple broken pieces.

I will start by saying that my review is for this product and it’s a little late, 2.5 years late. My initial impression of the treadmill was that it was expensive, but justifiably so based on the machines heavy construction and well crafted components. I paid to have it set up and had no issue with buyers remorse after the fact. My wife runs on it a couple hours a week when the weather here in Michigan doesn’t cooperate. Like I said we bought it and the only issue I had were a few cracks in the plastic of motor housing which I reasonably suspect were done by the two stooges from the delivery company. I couldn’t see complaining to 3G Cardio about an issue they didn’t create and besides we wanted to use the treadmill. Fast forward a few years to this last weekend when my wife and I were trapped inside due to the recent ice storms (it was kind of like the shining). Anyway we decided to get some time on the treadmill (her) me on the bike and chat as we exercise. Well my wife flips the switch on the treadmill (we keep it off when not in use) and nothing but a slow steady beep and no display. Great, I start looking at things, checking the circuit boards for anything obvious, and nothing, circuitry without a diagram is best left to those familiar with it. So I curse my luck, check the internet for possible solutions and come up with nothing other than, is it plugged in? @&$?;$&@, of course it’s plugged in. Frustrations aside I look for a customer service number for 3G Cardio on the same internet that has thusly proved useless. There it is, posted on the website, I figured why not call it now (Sunday afternoon) it’s probably going to the third world anyway for “customer service “. I didn’t get through but was able to leave a message. Well, to my surprise I got a telephone call from Heath, a 3G Cardio technician, he asked me several questions with regard to the issue, and had me email him photos and video of the issue. I figured this would be a protracted issue that would take time to resolve itself, wrong again. Heath called back and said he thinks he knows what the issue is and would be shipping repair parts my way. Now I am happy knowing it’s only going to be a few days until we are up and running again. Well a few hours later another 3G Cardio tech calls me back and asks if I have a few minutes to do a little more trouble shooting, I said sure and he talked me through a quick panel removal, described a specific wire and had me pull it out. I plugged the machine back in and everything started working again except for the defective earphone jack that precipitated the issue. Apparently they had a few defective boards get through quality control and didn’t present an issue until you plugged a pair of headphones into it. Unbeknownst to my wife and I, our son used the treadmill with headphones, which caused the issue. Long background over and commentary complete, I cannot recommend this product highly enough. The quality is good, but the customer service long after the fact was great, surprisingly so, it has been many years since I have dealt with a company that actually cares about their customer in the long term. 3G Cardio even offered to send out a new motor cover to replace the one that was broken when it was delivered. Wow, just wow. And as a further testimonial, this treadmill is extremely durable, when I started walking and then jogging I was 280 lbs, and the treadmill chugged away without issue and the many miles my wife has put on it have made no impact whatsoever. So if you are on the fence I hope this helps.