Milano Special Edition Cool & Cold Water Cooler, White

Pray that you don't receive a defective cooler like mine which leaked and cause water/floor damage. This is a Canandian based company and when I called them to find out who to speak with, they gave me the runaround (eg., would not divulge names...etc.)Don't buy from them! CAVEAT EMPTOR!Plus, it's cheaply made. If you look at the back of the unit, the water well is surrounded by styrofoam. Go to Home Depot and buy a GE model for only $130 or order a water cooler from Office Depot or Staples. Free shipping!

I got tired of the ten dollar monthly rental fee per cooler, so I decided to buy my own. This Addico cooler is pretty slick looking, though it is definitely larger than the one it replaces. The water bottle itself is covered by a slide off hood, which makes it look even better (I hate looking at those scratched up bottles!). Now for what I don't like:1) A spring-loaded pouring mechanism has to be inserted into each bottle before mounting it (and that requires completely removing the plastic seal from the bottle, not just removing the outer foil),2) The fact that the hood makes it impossible to know when your bottle is getting near empty (a simple clear strip down the hood would have solved that),3) The cheap feel of the dispensing mechanism and the fact that the labels are not securely glued in place, which perhaps belies some overall inattention to Q.C.Lastly, it ain't cheap, considering it is only a hunk of plastic & a very tiny refrigerator.

I have read the negative reviews. I'm astounded! I have had mine - not exactly like the listed machine but identical in all aspects except it is hot and cold not cool and cold - with cover for close to four years. I have never had a problem. The first year I had to call Milano and the service was top notch. They bent over backwards to send a missing item. My brother and his wife purchased one and love it. They are very upset since they want to purchase a new one but it seems as if it is no longer available. This would certainly illustrate the old saying "different strokes for different folks."

January 2002: I have read the other reviews, and frankly I was surprised at the negative comments. I have been using my cooler now for a few months and have had no problems. It looks really, really cool (pun definitely intended). I bought the black. The water in the cold tap is VERY cold (and this in the year-long heat of the Caribbean sun). The water in the cool tap is cool - just as advertised. It takes up surprisingly little space.I feel sorry for those who may have gotten a defective machine, but mine is working just fine.Add to all this the convenience of not having all those bottles in the fridge - I DEFINITELY recommend.One last thing ... you don't get a bottle with it though I think the presentation ...gives you that impression. That bottle shown is apparently to show the customer the non-drip valve cover (which works very well by the way).December 2002: I wanted to add one more thing ... if the water begins to freeze in your compartment (mine did for some inexplicable reason nine months into use), the thermostat that the extremely brief instructions talk about is that screw that you see on the INSIDE of the grid. It is a little hard to get at, but once you do, it does what it's supposed to do. I STILL love this cooler after 15 months.March 2004: This Cooler is operating as well as it ever did and it looks as good as it did when I received it. I have never regretted this buy.

We drink a gallon a day and it's frustrating how slow the flow is on this unit. Also, the room temperature side is actually just a little warmer than the cold side.Pro's include the looks of the unit. It's a good design except the items above.

recently we got your addico milano cool & cold water coolerwe pluged the machine & after some time we got cold water in both tap.is soppose to be one tap with cold & another tap should be warm or just normal cool water.please write me solution about my problemthank you

My husband and I have just reciently purchased a addico water cooler and we both agree that it is a very good investment.But we noticed that we were missing the black cup holder tray for this particular model.Model# 915Serial#97-2301200If possible could i recieve some info on how i can get that particular piece replaced????