Eryone 3D Printer Thinker SE, Super Quiet 3D Printer with Glass Bed, Size 300 * 300 * 400mm, Compatible with Auto leveling Sensor

I'm having major problems with this device, primarily with its beds adhesion and lack of ability for the filament to hold to it during printing.Note: I've fully followed all of the manufacturers instructions perfectly (and I mean perfectly); over and over again and in actual fact I've even gone as far as to go out now and even buy a new set of Feeler Gauges just to ensure that all measurements are absolutely spot on perfect.Ensuring to measure perfectly at all of the key points suggested by the manufacturer from the nozzle to the bed and at all of the manufacturers suggested locations around the bed.I've even perfectly set up all of the correct temperatures, using the manufacturers own spec ERYONE Glitter Black filament, and no matter what I do this printer does not want to print right or bond right to the bed.The most obvious cause that I can tell immediately is that the top bed glass piece does not seem to be evenly level across the whole glass bed.My glass bed is low in some areas and high in others, which I can assure anyone who buys one of them with a similar issue will have nightmares using this. An uneven / level glass bed is not going to help when someone is trying to 3d print one bit.I've ensured the gantry frame is set right, level and even. I've ensured the heated bed is level and set as recommended by Eryone, with the distance between the nozzle and printing surface set from 0.05~0.1mm, and I specifically measured mine using a professional and more accurate measuring feeler gauge and also a less precise A4 piece of paper for augment's sake as suggested by the manufacturer.I've set the filament temperatures exactly as recommended by the manufacturer. The filament I'm using is also an Eryone product too,and still my prints turn in to a big mess.You attempt to print and end up wasting time cleaning up the mess and money each time your filament gets wasted.(YES i've cleaned in between every single print or attempted print using isopropyl alcohol and still nothing.) My prints stick stick in some parts but not in others..Interestingly the manufacturer (Eryone), designed this product to be fully compatible with an auto levelling sensor.They even went as far as to pre-design an interface for a BL-touch and capacitive proximity switch pre installed on the Thinker SE, but my question is why?The obvious answer is for better precision, but after my experience of using my specific device and seeing how uneven their glass can be when the device is brand new is perhaps they're fully aware that people may in actual fact experience similar glass warping, misalignment or unevenness that I'm having over time, so they factored in that additional purchasable bltouch sensor. Why they didn't ship it with one out the box is beyond me.My conclusion after using this device and carrying out all the measurements exactly as specified by the manufacturer and using it with all of the manufactures own filament setup at there own specified and ecommended temperature settings is this:This device should have included a BL-touch sensor in the box from the factory.The money its going to cost in shipping this printer alone back to Amazon could have easily covered the cost of at least 10 - 15 BL-touch sensors for new buyers. Eryones logic is crazy.A BL-Touch sensor would have easily auto adjusted the high and precision and avoided any issues with uneven glass beds as the printers software would have detected them during printing and automatically adjusted the hight to cater for them.Also note: whilst using the manufacturers own measurements at the suggested points on the bed (during a print) the printers nozzle and bed was so far out of alignment that it has literally marked the uneven glass bed in places.Ideally i'm going to contact this manufacturer in the coming days and see if they're either prepared to send out a new glass bed panel for my bed which is clearly deformed, hopefully at no cost to myself and see if they will consider sending out a BL Touch sensor, which lets be honest only really cost a few pounds on sites like Aliexpress or ebay.Eryone would have been better off charging an additional £6 on the total cost of this printer and included a BL Touch sensor that everyone who knows about 3d printing would have preferred to have. It would effectively save everyone lots of time and hassle in the process of levelling their bed when attempting to print.Another thing worth mentioning with regards to this printer is that the plastic feeder design on this printer is not great.There has been times when it slips here and there and that's with adjustment. For the most part it works, but its far from ideal or robust.One last final thing; the rotary switch used along side the LCD panel is either a very cheap switch or its not configured accurately within the firmware as per spec. (This turned out to be a firmware issue)When you turn the switch sometimes the menu action doesn't respond as it should. It happens time and time again where you just want to navigate down one position within the menu and you'll find yourself turning and turning the switch way more than you should need to just to jump down one step in the menu. (This turned out to be a firmware issue).For someone that doesn't know any better it probably wont bother you that much, but if you know about these types of switches and know how they should be programmed it might annoy you somewhat. I think it's just a car of them using really cheap switches.Anyway, i will contact ERYONE in the coming days and see what response i get before i return this product to Amazon.(Note, I contacted Eryone and they told me to install a different firmware and use mesh bed leveling V2 firmware. I did that and although it still didn't actually fix the bed boding issue it did however fix the rotary switch issue. I contacted the multiple times since on their tech support email on their official website to explain that my printer still won't print and they have since proceeded to reply. In fact they have deliberately ignored all emails.)Also worth noting with regards to this company:This ERYONE has not done enough to provide its users with up to date links to recommended software.So when a new user gets this printer and assembles it (if they are new) they are going to be like, what now?- Eryone needs to provide clear links to software (better still create their own).- Eryone needs to provide up to date pre made profiles for specific devices and software (which they haven't).- Eryone needs to improve their forum (its a site of total confusion).- Eryone needs to focus more on their forum and user experience rather than have users rely on other customers on FACEBOOK.I don't use FACEBOOK nor do I want a facebook account, but the seem to rely heavily on that to provide users support, but even that tends to be from other customers. Clear information per device model should be clearly available on their forum (which its not).- Eryone needs to ensure that links on their official website are up to date and not issuing up errors.My original plane was to go with a Creality 3D Printer which at the time for a V2 model (with all the pro features) was the exact same price as this model. The more I think about it , the more I wished I had bought that from Amazon instead.Because if theirs one thing that quickly comes to mind after further investigation is that Creality 3D Printers are far better supported among forums, software and with after market upgrades. Nearly every single software application I've used they have Creality supported profiles, whereas with Eryone's printers you can spend absolutely hours of your time trying to configure it, search for profiles to make your printer work within them (profiles are near non existent) and search for after market parts.Also Note: some models of the thinker range have metal parts, which are a bit more appealing and robust whereas the Thinker SE has plastic. So effectively Eryone has made cut backs in some places like a metal extrusion surround on earlier models and they still didn't give you a much needed BL-Touch sensor. Poor show!

So Brand new to the 3D printing world, tried a few times to choose a printer and kept leaving it as quite a cost to take a risk on a poor machine, finally good old Black Friday came and this one caught my eye, basically cost versus build area @ £160 and 300 x 300 x 400 ( I didn't want a machine that was great but was just too short to do something I needed, rather have a moderate machine that didn't have that limitation),There are a number of you-tube entries detailing the "unboxing and setup" seen a few and worth a look, given these guys use printers they seem impressed with this model so that says quite a bit right there,It takes more than 10m to setup if your not an experienced user, but not that much more and I like to take it steady and not break a new toy :)It comes in reality about 90% built you stick the upper gantry on with 4 bolts, attach the hot end (printing head) and plug everything together, then its a once round checking all the screws are tight (a well assembled printer is going to produce better results then a loose one)Levelling the bed is where you start getting into time, this is as the pro's say the important part and worth taking the time to do (think I'll invest in the GL_Touch automated method later on as for another £50 I think it'll be worth it).So once setup its straight forward the operation of the unit is fairly logical and easy to remember, printed the test piece off the sim in about 1-2 hours (wasn't watching the time) that’s the pic attached, as you can see it looks nice, and here is where I marked print quality down, as you can see there are clear areas where its not just "layering" that's caused texture its obviously had some issues and not printed perfect, I've no way of telling what might be the issue there but presumably time will teach me thatThe next mark down is on adhesion only because this is day 2 and after a lot of messing around to create a custom job I've "started" the print 5 times - 2 because I decided the design was inadequate and needed adjusting, and 3 because the print wasn't right (once it was about 30 mins into a 3'5 hour print and I noticed a mess (the head had obviously pushed the print off the bed and was now just printing in mid air (not a great result) I'm now 40m into the print and all is looking as it should, a few adjustments re-levelling the bed and a good wipe with a soft cloth of the surface later.Instructions, these are poorly written with a lot of finding your way and using logic, things like fit 4 bolts, but the bolts actually need the 4 spring washers as well, it does recommend you watch videos and this is probably a good idea to save you some time, I fitted the hot end up and over the top bar and during sending the head "home" realised it would have tore this off if I had left it go, make sure the cables and pipes go under this not over!The software side is again fairly easy, with a marketplace full of freeware that ranges from beginner to pro, I struggled to get Freecad to do what I had in my head, but then found Windows 10's 3D builder is super easy and did the job.Connecting the printer and setting up Cura was again easy and the best part of the instructions, upgrading the firmware was a bit more of a challenge, back to half instructions giving you A and C and leaving you to work out where B step is, again there are a number of online videos that can help so nothing to put you off.I bought 2 extra reels @ £15 each and once setup in your materials section it’ll tell you how much it will costs to print a particular item (I’m currently doing a 5cm round bobble that’s hollow and its coming in at about £0.36 using 25g or 8.02m of material so from a cost to use perspective I’d say its looking good, course once I factor it the failed attempts and model fixes etc, this is likely 3-4 times that but hey that’s the learning curve!The claim its super quiet is an understatement, the only real noisy bit is the fans and that noise is low enough to watch TV over and not get annoyed.As I said in the heading This is well worth the money and an Awesome machine, looking forward to solving all my “if it just had….” Or fixing those things that literally all you need is a small bit and it would be good to go like kids toys (I actually have a lawnmower that need a new bit inside the handle that I’m already planning in my head to print that will stop an expensive item from needing to be replaced)