Klarstein Sweet Sundae – ice cream maker, 1.5 litres, with self-cooling compressor, 250 watts, dispensing system, automatic keep-cool function, stainless steel, white

The machine is really good, it is heavy and sturdy and easy to use. Yes there is some noise when it is working but like the washing machine you soon get used to it. we have only used an icecream mix in it but it comes out really well just like the Mr Whippy. The machine is easy to use with clear instructions on the display. Cleaning is simple and straight forward with everything unscrewing easily. The only downside is we eat a lot more icecream now but it has been an absolute god send in this heat wave and despite the initial outlay, it works out cheaper than constantly buying icecream.

This is a superb machine whilst it works. The first one I had lasted less than 24hrs before the Auger motor died. It gave off an horrible electrical burning smell and ceased to work under pressure from the ice cream mix inside that was almost frozen. I found that after removing the front dispensing part, and, after getting ice cream mix everywhere that the motor would rotate a few times before stopping again, but that was without any mix in the machine. I contated Klarstein, who, I might add, gave me excellent customer service. They promptly sent me a replacement machine. Sadly, after only a few days, the same thing happened to the replacement. Again, Klarstein customer services were spot on. They arranged the return of the machine and have now refunded me in full. It's a shame. Because whilst it's working it produces great whippy ice cream. Personally, I think the refridgeration part of the machine doesn't regulate and just keeps feezing, thus, the mix gets harder and harder, which in turn, puts strain on the auger motor until it pops. Although Klarstein are based in Germany, the Ice Cream Machine screams out cheap Chinese parts to me. Had it been engineered in Germany it "may" have been a different story. Because of this, I've given the machine a ONE STAR rating. Klarstein Customer Services, on the other hand gets a 10 from me. Good luck to anyone that purchases one of these machines. I hope you have better luck than I did.

Without doubt the best kitchen gadget I have ever bought. Delivery in a very well packaged box. Supplied with a UK plug adaptor pre fitted as the machine comes from Germany. Putting the machine together is simply screwing in 4 big thumb screws which are the silver ones in the photos by the lever. Insert lever and push in a pin to lock in place. That's it job done. Have a quick read of the instructions, they are very clear and understandable. Instructions also include some recipes for ice-cream however we purchased liquid in 1 litre cartons and also some powder mix, both from Amazon. You really can't go wrong. It is as simple as pull out silicone lid on top of the machine. Pour in mixture and replace the lid. Press start and it's happening, ice cream will follow shortly. You can adjust the freeze time to suit your particular recipe. Refrigerating a litre saved around 6 minutes as apposed to room temperature. When dispensing the ice cream temptation is to pull down the lever as far as it goes and let it dispense as quickly as possible. This is wrong though. To get a much smoother cream that will hold its shape well needs to be done slowly. Slower the better. Clean up after is also very easy although a little time consuming. Once ice cream is all dispensed, remove the lid as before and pour in 1 litre of water. Press the clean button twice and the machine will start a 10 minute cleaning cycle. Once you hear the beep, dispense the water and repeat this 5 times. That's it. I do also like to take the front off with those 4 silver screws just to make sure all is clean. I had a small issue with the machine which was remedied with a quick chat with the supplier. Side note. A family friend has just got a brand new ice cream machine from a popular brand name begins with N. She is absolutely astounded with the quality of this machine and is contemplating sending back her new machine to have one like mine. A few weeks have passed now so a little update. I have usede this machine 3-4 times per week and have always been happy. I have however had a small problem. I messaged the seller who replied within the hour who sorted the issue and put my mind at ease. I am only adding this to my revirew as I remember reading another review which said seller messages were very slow. I am still very happy with my purchase.

I love this machine. I wanted a way to hit that nostalgic soft-serve craving at home and the Klarstein does it perfectly. It makes real soft-serve ice cream like you've had from the Mr. Whippy van. I've had it now for about a month, during which I've made up a batch of ice cream more-or-less every other day. Some observations from this time: - Easy to use, makes perfect soft serve ice cream every time (with a range of mixes - see below) - Batches of 0.5l get a good consistency after 40 mins, 1l about 65 mins - Different mixes hold different amounts of air, so will give more or fewer servings, but in general 0.5l of mix yields 4 large ice creams - Self-cleaning is pretty limited - make sure you properly take out the paddle and give everything a proper clean after each use I have tried many different mixes and recipes in this machine, and everything has come out great, but I have definitely discovered some which I prefer to others. Here are a few of my favourites: - Jersey Gold Pre-Made Ice Cream Mix: a little pricey, but easy to use; just pour it in. Yields a very creamy ice cream, albeit not one which hits that nostalgia spot (because it is too good). - Dessertify Classic Ice Cream Powder: per ice cream works out very cheap. You can mix with just milk, but result is too airy and light for my tastes. Instead I use 300ml semi-skimmed UHT milk + 200ml single cream + 150g mix (a bit less than instructions say), and this really hits my nostalgia spot. Objectively this is probably the worst tasting ice cream on the list, with quite a fake vanilla flavour, but still lovely and reminds me most of ice creams by the seaside. - Recipe from manual: manual has a recipe for a mix with just cream, milk and sugar. I tweaked it and used 200ml double elmlea (better than 'real' cream as emulsifiers keep mix stable), 300ml semi-skimmed UHT milk, 85g caster sugar, splash of vanilla extract. Blend it up to dissolve the sugar. Gives a very 'pure' flavoured ice cream which is a little denser than the other options but still great. - Franken-mix: this is my favourite mix I've come up so far with via experimentation, yielding a very creamy ice cream which holds its form really well (similar to McDonalds ice cream) with just the right amount of vanilla flavour. 250ml semi-skimmed UHT milk + 150ml Ambrosia Deluxe Custard + 100ml Elmlea Double + 60g Dessertify Powder Mix + 50g caster sugar.

This is a very well made ice-cream maker that gives fantastic results! In fact the ice-cream from this machine is EQUAL in quality to a shop or ice-cream van! As soon as you take the machine out of its box you will notice that's it's parts feel near commercial quality. The lever is solid chrome plated steel, as is the 4 nuts that hold the handle mount plate on. The nylon and stainless steel mixing blade also feels heavy and solid. None of the parts or the machine feel cheaply made, and that's RARE for a home domestic machine! My negative about the machine itself is cleaning it after use. It does have a built-in self clean feature but I find this does NOT give an acceptable clean. So I usually remove the 4 chrome nuts and disassemble everything that comes into contact with the ice-cream. If ALL traces of ice-cream are not removed, it could go bad over time. My other negative is about Klarstein. This company puts their brand name on this machine, yet they have confirmed that they cannot supply ANY spare parts to its customers! Fortunately, this machine is also being sold by another brand, that I can't mention in a review. That other brand DOES sell spare parts and provides a superior customer service. So I cannot recommend Klarstein as a company, and they should be avoided if possible. But as for the ice-cream maker, I'd say it's the BEST ice-cream maker available for the home. It freezes all the ingredients itself in 50 minutes. Just buy it from the other brand if you can!

I ordered this Klarstein German brand ice cream machine via Amazon, which was shipped from Europe and I was able to track it easily. It arrived earlier than expected, which was fab. The machine is very easy to use. It is quite large, too tall to go under a kitchen cabinet (you need access to the top to pour the ice cream liquid into the machine). It’s heavy too, due to the built in refrigerant, so put it where you want to use it and let it settle for a few hours, like you would any fridge/freezer that’s new. The instructions are simple, just wash the drum before use and attach the handle. There’s no pre freezing required, like my Sage ice cream maker, just pour in your ice cream mix through the top and set the time and press start button, it freezes as it churns, the time counts down on the lit LED screen. Just pull down the handle and soft Mr Whippy style ice cream will come out. When I first tried it, my greedy hubby ate 2 decent sized cones. I’ve purchased the ready mixed cartons of ice cream mix on Amazon, the machine takes just under a litre. There’s also powdered mixes, just add milk, or you can make your own using Emlea double, a can of condensed milk and a little milk with vanilla extract, or whatever flavour you like. When making ice cream, always make sure it’s very sweet as it will taste much less sweet when frozen. It self cleans using water poured into the drum, it can then be emptied in a jug at the front, but I found, taking off the front and removing the drum to hand wash in a little soapy water then drying it was better. It comes with a cleaning brush and funnel. I can’t wait for my grandchildren to visit to try it out. Happy to recommend, especially when on offer.

Had this for 7 days now, when I got it initially, I thought it was brilliant, just what I wanted and slowly getting the hang of it. I would use this machine to do one batch per day, usually a litre of mix or less so not a case of asking too much out of it. Yesterday I put the mix in as usual, put the timer up to 50 minutes as I'd done previously and left it for about 70/80 minutes. I went to check on it after that, I smelt a new electrical motor kind of smell so I investigated. Tried the machine, nothing came out. I ended up taking the front cover off and it was all frozen in there, then I clocked that it was quieter than usual, almost like the mixer/paddle inside had stopped. I presume the motor had burnt itself out trying to mix this ice cream that at 50 minutes seemed to be too much for it yet I'd done 50 minutes in the past and never had any issues. I turned the machine off at this point and waited for it to melt a little, it did and I tried again. This time ice cream came out but when eating it, I could taste that exact burnt motor smell, it was horrible. Today is the next day, I tried it again and went through the same process as I always did, there was a fan whurring but no mixing again. I let it freeze and tried again. 40 minutes later, I see what comes out, a small amount of liquid mix and nothing else. I take the front off again and there's nothing there so I assume its all in the main chamber. Bear in mind, all times I've used this machine, it has been cleaned out extensively. This machine seems to be lacking quality in the parts it uses and has no sort of overfreeze protection built in. No where in the user manual does it state not to freeze for too long. I am quite disappointed to be honest. This was an exciting purchase for me and my family and its really disappointed me. Now I have to go through the gruelling return process to try and get my money back.

The black nozzle where the ice cream is dispensed from kept coming off due to the pressure of the ice cream and ended up buried in my ice cream cone. I had to design and 3D printed a replacement with a better fit myself. Otherwise everything works well and the partial self cleaning is convenient.

⭐⭐⭐⭐⭐ Ich bin mit der Klarstein Sweet Sundae Softeismaschine sehr zufrieden. Die Bedienung ist einfach und verständlich, und das Eis wird schön cremig und locker. Ich habe bereits verschiedene Sorten ausprobiert, unter anderem Vanille sowie Vanille-Kaffee-Joghurt, und die Ergebnisse waren wirklich lecker. 🍦😊 Besonders gut gefällt mir, dass die Maschine einen eigenen Kompressor hat und man das Eis nicht vorher in einer Gefrierschüssel vorbereiten muss. Auch die Reinigung klappt gut. Für mich eine tolle Maschine, mit der das Selbermachen von Softeis richtig Spaß macht. Klare Kaufempfehlung! ⭐⭐⭐⭐⭐

Viele schlechte Erfahrungen kann ich nur zustimmen! Ich habe jetzt die 2te Maschine hier und vorweg, beide gehen zurück! Erste Maschine, kam an und hat wie schon beschrieben zu wenig gekühlt. Nach knapp 2 Stunden immer nur noch kalte Suppe aber kein Eis. Auch der Kundenservice ist tasächlich quasi nicht vorhanden. Die Telefonnummer wie auf Google such nicht besetzt. Und auf der Homepage nichts zu finden von einem Chat oder Rückruf. Dann eine 2te bestellt. Kam an, erster versuch und im ersten moment Begeisterung. Super cremiges Eis. Nach 3 Portionen war es vorbei mit der freude. Nach 10 Min. kam schon nichts meher heraus. Deckel abgenommen und das ganze Eis hing im Rührwerk wie fester Kleister. Das zu entfernen war eine tolle Sauerei. Hab auch festgestellt, das sich das Rührwerl nur noch Minimal ein paar Zentimer dreht und dann stehen bleibt. Dabei war das Eis noch nicht mal Steinhart! Fazit: 2 Maschienen gekauft und beide haben einen defekt oder sind Schrott. Klar keine Kaufempfehlung, ganz im Gegenteil!!

Leichte Bedienung und das Eis ist schön cremig und lecker

Sind sehr zufrieden, für den Familien Gebrauch. Erste Mischung dauert ca. 40Min. Aber wenn man das weiß, ist das ok. Haben sogar auf der Geburtstagsfeier die erste Runde in Eierlikör Waffel Becher gefüllt ca 25 Stück rausbekommen. Fanden alle super.

Softeis schmeckt lecker funktioniert.