Portal Mini Black 8" from Facebook. Smart, Hands-Free Video Calling with Alexa Built-in

This is the BEST product that I've bought on-line. It far exceeded my expectations. I bought this so that I could Facetime my 87 yr old Uncle who is recovering (!!!!) from Covid-19 and is in a nursing home under lock-down. We thought about a simple cell phone...but even that was too high tech for him. The Portal is so simple to set up. The picture quality is far superior to an iPhone that we tried. The camera focus is GREAT and it follows small movements. The speaker is excellent. My Uncle could not hear a cell phone, even set on speaker. He now hears me clearly! Although he is physically not yet able to place a video call, the Administrator of the nursing home did, just by touching the screen and than touching my picture. She thinks that many other residents would like to have their own Portal. I bought two more for my great-grandchildren. My only regret is that there was a discount offered three days after my purchase. I can't wait to get my great grandchildren set up!

Decent quality , it’s still being used

Less than 10 mins of verbal instructions to my 86 year old Mom who is SO technologically challenged, she still uses ar flip phone and has no idea what FB even is or how it works...and she had it down. I had to create a FB account for her, but other than that its abt as easy as it gets to set up and use within minutes. Highly recommend this for anyone who has a loved one they want to see and speak to. Dig the Portal apps on it too. My expectations were definitely exceeded....worth every cent!

I bought the Portal to replace our little Echo dot in the kitchen, as well as for video calling relatives over Facebook Messenger. It does a decent job with the video calling. The camera automatically zooming and tracking you is a neat gimmick. But over time I quickly realized several design shortcomings. For one, you would think a product mostly designed for contacting senior relatives would allow for a really loud ring volume that could be heard across the house. Well you can do that, but there is only one volume control so if you'd like to play music at a low volume during the day, your portal will ring at a similar low volume when someone calls. We usually had music playing most of the day on the Echo dot, and when I'm working at my desk in another room and want to change the volume I could easily do it from the Alexa app on my phone without having to get up. Even though the Portal "includes Alexa," you cannot control volume remotely like this. You also can't "drop in" like on the Echo products, which I used to use as a makeshift intercom between floors in our house. The Portal mobile app is mostly useless. You can cast a photo or video from your phone to the Portal, which doesn't seem worth the trouble to me when the screen is only a few inches bigger than my phone is. You can't "speak to" the Portal through the phone app. And the Alexa app is similarly useless for communicating with the Portal. And don't even consider buying this for someone if they don't have a Facebook account. That is mandatory to use the device. Overall, I was left wishing I bought an Echo Show instead.

Bought this device to communicate with my dad who has limited vision and mobility. He is able to call family members and answer calls with just a voice command. We use Facebook messenger to communicate with him. Although he really can't see us (because of limited vision) we can see him, which helps us know that he is okay. After we made him a Facebook account and added the "friends" he wants to communicate with, all we had to do was connect to wifi. The device stays plugged in all the time, so we don't have to worry about charging it. So happy we found a device like this to keep us connected.

We didn't need something with a lot of different functions since we bought this for my father-in-law who lives in an assisted living facility and has dementia. We wanted something super easy to use without assistance. This is perfect for our purposes.

This is easy for my 80 year old mother to use. No static - so easy to hear and understand. A lifesaver with her being in a nursing home and not being able to see family during the pandemic.

En su época fue bueno Se desactualiza fácil y se vuelve muy lento Es muy limitado en sus navegaciones y accesos a Apps

This was bought for a specific purpose - to allow our Dad to facetime with us while he was unable to have visitors in the nursing home. We set up a Facebook account for him and set it up on the device, but then were at the mercy of the nursing home staff setting it up on their WiFi, but thankfully they managed to sort it out. Dad needed some help to make and answer calls to start with, but within a few days was able to use it without help. As he has some speech and comprehension problems it really helps for us to be able to see each other. He loves it when the grandchildren pop onto the screen too. Photos we have uploaded onto his Facebook account scroll on the screen when it isn't being used to make calls. For most tech savvy people, they may find the Portal too much of a one trick pony, but for my Dad it has been ideal and I'm sure it is helping him feel less isolated.

Article acheté en Mai, livré avec une prise Anglaise non conforme a mon pays de livraison. L'article a été utilisé une fois et depuis ne fonctionne plus dutout. impossible de retourner l'article. Je ne recommande absolument pas.

j'ai offert ce Potal, malheureusement la prise n'est pas conforme. J'ai commandé une prise adaptable pour la France. Malgré cela, la personne à qui je l'ai offert n'arrive pas à le mettre en fonctionnement. Ma question, est ce que cet article peut-il fonctionner en France? Si oui quelle est la procédure? Je possède un pas le même modèle et qui fonctionne. Merci pour votre réponse

This is great device for zoom calls

I bought this for my parents during lockdown. I set it up for them and there have been times when they haven't worked out how to use it, but I think they are getting the hang of this now. It's been great for keeping in touch remotely, but we haven't managed to set it up with Whatsapp because you need a smartphone for that (and they haven't got one, hence the portal). So it's only been used with Messenger. My dad is blind, so he cannot see the screen to answer it, so the one thing that would be great is if he could answer it using the Alexa app, or he could call people on it using Alexa, We tried to setup Drop-in, but that didn't work. That would really help if this functionality was added and I have to confess, I was surprised that DropIn wouldn't work. On the whole though it's been good but you do need to be able to touch the screen to answer. The other area which is annoying is that at the end of EVERY call, you get asked to rate it, which again can confuse an old person, so perhaps just asking occasionally would be better.