How am I supposed to keep the liquid from separating from the cream?

Thank you for your feedback. I’m a beauty advisor for Pierre Fabre USA, Inc. the parent company of Avene. Cicalfate Restorative Skin Cream is a delicate composition of oils and Avene Thermal Spring Water. Due to the formulas sensitive to cold temperatures, the complex should not be exposed to temperatures below 32˚F as separation may occur. The separation neither compromises the efficacy of the product nor poses as a risk to the consumer and it is safe for use on infants, children and adults.

How do I return product? I opened up and it is just blue liquid that wont mix with cream. Was stored at room temperature

I took it to kohls, where they take Amazon returns! I did not have a box or anything. There is a time limit.

How does this compare to Avene Xeracalm balm for eczema or dermatitis around eyes?

Thank you for your question. I'm a beauty advisor for Pierre Fabre USA, Inc. the parent company of Avene. For eczema or dermatitis in the eye area, we would recommend using a dedicated product like Soothing Eye Contour Cream.

Does this works to remove scars like silicone gel?

My wife got this from the doctor for healing of an eye lift and it did appear to take away scaring.

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Avène Cicalfate+ Restorative Protective Cream, Face Moisturizer, Skin Face Cream, Body Cream for Sensitive Skin, Helps Restore Skin Barrier, Restorative Cream, Safe for Infants, Kids & Adults

Product ID: 223643488

Details

Age Range (Description)
Adult
Brand
Eau Thermale
Item Volume
3.3 Fluid
Item dimensions L x W x H
1.88 x 1.53 x
Special Feature
Travel Size

🌿Postbiotic C+ Complex Repair

👶Safe for All Ages

🛡️Zinc Oxide Barrier Boost

₨1313

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Description

🛡️ Restore, Protect, and Glow — Your Skin’s New Best Ally

VERSATILE ALL OVER CARE - Use it on face and body for dryness, sunburn, or scar support—your go-to multi-tasking moisturizer.
GENTLE FOR THE WHOLE FAMILY - Hypoallergenic, fragrance-free, and safe from infants to adults—because sensitive skin deserves the best.
TRAVEL READY CLEAN BEAUTY - Compact tube, free from parabens, oils, gluten, and soy—perfect for the mindful, on-the-go professional.
NEXT LEVEL RESTORATIVE POWER - Infused with a cutting-edge postbiotic C+ complex to accelerate skin repair and reduce scars.
ULTIMATE SKIN BARRIER SHIELD - Occlusive zinc oxide formula locks in hydration and defends against daily aggressors.

Avène Cicalfate+ Restorative Protective Cream is a dermatologist-trusted, multi-purpose moisturizer designed to restore and protect sensitive skin. Featuring zinc oxide and a unique postbiotic C+ complex, it accelerates skin barrier repair while maintaining hydration. Hypoallergenic and free from common irritants, it’s safe for infants, children, and adults, making it the ultimate all-age skin savior for face and body.

Specifications

ASIN	B07YBCJBG2
ASIN	B07YBCJBG2
Active Ingredients	Zinc Oxide
Age Range Description	Adult
Best Sellers Rank	#556 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #1 in Medical Skin Protectants & Barrier Creams
Brand Name	Eau Thermale Avène
Container Type	Tube
Country as Labeled	France
Customer Reviews	3.4 3.4 out of 5 stars (12,419)
Global Trade Identification Number	03282770204681
Is Discontinued By Manufacturer	No
Item Dimensions	1.88 x 1.53 x 7.08 inches
Item Form	Cream
Item Type Name	FACE CREAM
Item Volume	3.3 Fluid Ounces
Item Weight	0.1 Kilograms
Item model number	-14820385
Manufacturer	Eau Thermale Avene
Manufacturer	Eau Thermale Avene
Material Features	Vegetarian
Material Type Free	Gluten Free
Model Name	Cicalfate+ Restorative Protective Cream - Wound Care - Helps Reduce look of Scars - Postbiotic Skincare - Non-Comedogenic
Number of Items	1
Other Special Features of the Product	Travel Size
Product Benefits	A multi-purpose moisturizer that restores the skin barrier in 45 ways. Accepted by the National Eczema Association.
Product Dimensions	1.88 x 1.53 x 7.08 inches; 3.53 ounces
Recommended Uses For Product	Dryness, Hydrating, Scars, Sunburn
Scent Name	Unscented
Skin Type	All
Special Ingredients	Plant extract
Specific Uses For Product	Apply twice a day to clean, dry skin. Item is temperature sensitive. When exposed to temperatures below 32˚F, separation may occur. Separation neither compromises the efficacy of the item nor poses a risk to the consumers, infants, children and adults.
Target Use Body Part	Whole Body
Unit Count	3.3 Fluid Ounces

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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