Pro SmartHub, Arlo Certified Accessory - Connects Cameras to Wi-Fi, Works with: Essential (1/2/3/3 XL, Pro 5S/6/6 XL, Ultra Cameras, Floodlight, Video Doorbell Cameras

I wanted to upgrade our old Smart Hub and I connected this new one while living the old one online. I needed to upgrade because one of the cameras got disconnected to the old hub and wouldn't reconnect and I tried installing new batteries and it still wouldn't work. Then once I connected our cameras to this new Smart Hub, it was easy and it recognized the cameras instantly. Now the old smarthub is disconnected. The cameras are working fine now!

Had to reset twice but once the 3 cameras were picked up by the hub they work great! So good in fact I had to tweak the settings and turn off motion and just leave on person, package, animals, entry and now the notifications are more manageable. Low cost and reliable system and I would definitely recommend.

OK, so the purposes of this hub are twofold: one, to act as a wifi hub so the cameras aren't on your "regular" wifi, and two, to record motion events locally so you're not dependent on the Arlo cloud service. Well, it does the first one fine. The second, however, has been rendered ineffective by Arlo in their latest app update. The current app is actually TWO apps rolled into one. If you have any newer Arlo hardware, it forces you to "upgrade" to the new app because the old app isn't compatible. The new app is apparently incompatible with a few of the very oldest Arlo cameras, but that's not unexpected. The new app has a a screen called the "feed". This is where all the latest events show up, such a motion detection by your cameras, home/away mode changes, etc. The problem with the Arlo hub is, it USED TO have motion events show up there, but Arlo changed the app so they only show video motion events that are in *cloud storage with Arlo*. Cloud storage costs $7 per camera per month. Oh, you can *access* the hub stored videos, if you're the account owner only, if you go three levels into the hub settings screen, and you know which video you want by time stamp because there's no thumbnails, and you're willing to download the video file to your phone and watch it on your phone's video player. Alternately, you can pull the USB thumb drive out of the hub and insert it into a computer and view the files that way. The practical upshot is, Arlo nerfed the main functionality of the app with the hub because they want you to be paying a monthly fee. The fact that this renders the hub little more than a cheap wifi hub with local video backup rather than a useful part of the video surveillance system apparently does not concern Arlo. In fact, they are so unconcerned that they continue to sell this $100 box that DOESN'T WORK WITH THEIR APP ECOSYSTEM, because I guess they had a lot of them manufactured and can only get rid of them by pretending they still work with their new app mode? The worst part is, whether the app starts up in the "old" mode or the "new" mode is stored in your user account configuration on Arlo's servers, so once you upgrade to this newer app mode, there is no way to go back. Even downloading an old version of the app that doesn't HAVE the new version rolled into it doesn't work, because it simply won't let you log in. If you're using the old version now and don't upgrade, this hub will probably work fine for you. At least it'll work fine FOR NOW. At some point you know Arlo will force people into the new app ecosystem in order to push their monthly cloud service, and at that point, the hub will be pointless.

Seems to work pretty good. Not compatible with Arlo generation 1 or slow WiFi devices. Throw away all your old stuff and start over.

- To properly use the offline access, setup a Home VPN tunnel to access remotely from your home. - This might require a higher-end router like Asus to setup, but establishing a WireGuard VPN connection makes it possible to remotely pull footage from this device - Remember, this is to avoid paying for cloud storage, so you need some kind of remote capabilities then you need a VPN into your home. - To setup and pair, you press both buttons on camera and dock. This has its own separated wireless connection for pulling dedicated footage from Arlo cameras.

Por el momento y hasta el momento funciona perfecto.

After an incident across the street from my house where a person ran into a light pole, I decided it was time to replace my ring stick up cam with one of the new high definition Arlo cameras. I purchased this base to interface with that camera. I did not have any issues with the base specifically however I was disappointed in the performance of the camera therefore I had no need of the base. For those of you trying to choose a system this appears to be a very good option. I really like the fact that you can plug in a hard drive to this base for local storage as well as using cloud storage. For those of you who are looking to upgrade a system such as Ring I would not purchase this item, the small addition of local recording does not outweigh the increased cost and identical performance to the ring systems.

Recently my Arlo Pro2 system stopped working. Before buying a completely new system, I wanted to try replacing the SmartHub. It was easy to connect and program to my wifi, and then link my existing cameras to the SmartHub. The unit has a single light that is either blue or red, clearly indicating whether it is connected and operational, not like the original SmartHub that had three green lights. Definitely a more user-friendly upgrade.

This product is so perfect. It is still working with confidence.

Pas conforme pour l’Europe, prise non compatible…

En un inicio lo adquirí solamente para que una mis cámaras Ultra pudiera funcionar, pero ha funcionado mejor de lo que esperé, me ha ayudado a que en las demás cámaras ( Arlo 4 ) pueda sacarles todo el provecho, pues ahora tengo transmisión en 2K en vivo, además de que el tiempo de respuesta de las cámaras mejoró muchísimo

This hub, like all the other Arlo equipment, and I have it all, work really well, but customer service is useless. On the other hand, when for some reason, it doesn’t work properly, just unplug it and plug it back in 10 minutes later.

Tengo 4 cámaras ARLO Essencial y mejoró bastante la velocidad de respuesta de las cámaras. La imagen tardaba mucho en llegar a mi celular y eso ya se corrigió. Graba en el USB muy bien aún cuando no estoy dentro de Estados Unidos. Lo único que no he podido corregir es que no puedo visualizar los videos grabados si no estoy en casa. No sé cómo corregirlo.