Received phone jack today. our phone system utilizes only the green and red wires. wired itt correctly, left jack does not work. what's wrong?

First thing is to look at ur new jack and make sure both wires are on each terminal and that they are the same, e.g. red terminal has 2 red wires etc. If they’re different change and it should work. If they’re already the same make sure terminals are tight. Still not working? Be sure ur phone cables are good, not kinked or broken. Try the good one in both jacks Hope this helps

Do tou have a splitter loke this? One female to two females splitter

Thanks for asking, we have only one female to three females splitter, please visit our store for more details. ( www.amazon.com/necables )

I have two lines. does this give you the same line on both jacks or does it give you one line on one jack and one on another ?

It will give you the same line on both jacks, please be well noted.

wired correctly. Used with different cords, tried two different phones. Left side Jack still does not work. Any additional advice?

Then, please focus on the left 623k jack and check if the four pins are staying well in their slots, especially the center two. Besides, please observe if the wires back of the jack are all correct (it should be black-red-green-yellow, from 2nd to 5th hole). Still not work, please contact with Amazon customer service for a replacement and get another try. As Necables offers 30 Days Money-Back and 12 Months replacement service.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

NECABLES Phone Jack Surface Mount Dual Port Telephone Jack Box | 4 Screw Terminals to 2 RJ11 6P4C Female White

NECABLES Phone Jack Surface Mount Dual Port Telephone Jack Box | 4 Screw Terminals to 2 RJ11 6P4C Female White

Product ID: 229679016

Details

Brand
NECABLES
Cable Type
Telephone
Compatible Devices
Fax Machine
Connector Type
RJ11
Special Feature
1 in 2 out

📞Dual RJ11 ports for 2 devices

🔧4 screw terminals for secure wiring

🛠️Surface mount with included hardware

₨228

Duties & taxes included

In stock

Sold byAmazon SeychellesDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Seychelles.

Secure transaction

Description

📞 Split your line, double your reach — stay connected like a pro!

DURABLE SAFE - Flame-retardant ABS housing built to last, perfect for professional home or office setups.
CRYSTAL CLEAR CALLS - Gold-plated phosphor copper pins ensure stable, distortion-free voice transmission every time.
EFFORTLESS INSTALLATION - Includes mounting screw and double-sided tape for quick, no-fuss surface mounting anywhere.
UNIVERSAL COMPATIBILITY - RJ11 6P4C ports work seamlessly with all common landline phones, fax machines, and answering devices.
DOUBLE YOUR CONNECTIVITY - 1-in-2-out design lets you split one phone line into two jacks effortlessly.

The NECABLES Phone Jack Surface Mount Dual Port Box offers a sleek, reliable solution to expand your telephone connectivity. Featuring dual RJ11 ports with 4 screw terminals, it supports universal devices like landlines and fax machines. Designed for easy surface mounting with included hardware, it ensures stable, distortion-free calls thanks to gold-plated contacts and flame-retardant ABS housing. Perfect for modern offices and homes aiming to maximize phone line utility with professional-grade durability.

Specifications

ASIN	B08HJWH197
Best Sellers Rank	#84 in Telephone Wires
Brand Name	NECABLES
Cable Type	Telephone Cable
Color	1in2out White
Compatible Devices	Fax Machine, Landline Phone
Compatible Phone Models	Universally Compatible
Connector Gender	Female
Connector Type	RJ11
Customer Reviews	4.4 4.4 out of 5 stars (442)
Data Transfer Rate	1 Megabytes Per Second
Gauge	26.0
Indoor Outdoor Usage	Indoor
Manufacturer	JIAXING NE IMPORT & EXPORT CO.,LTD
Model	300302
Number of Items	1
Number of Pins	6
Other Special Features of the Product	1 in 2 out
Part Number	300302
Recommended Uses For Product	Landline Phone
Specification Met	CE
UPC	718893454908
Unit Count	1 Count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

₨228

Duties & taxes included

In stock

Sold byAmazon SeychellesDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Seychelles.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews