Amazon Echo Dot Smart Speaker with Alexa - Plum

I got 3 with my nectar points. Each room has 1.So kitchen,2 bedroom's & living

Bought as new, no indication that they were refurbished. Despite being ‘refurbished’ the material around the middle was all scared. Did not come in any packing either, when it says buy new I expect it to come in the original packing not just hastily thrown in a box.