Customer Questions & Answers Q: What iPhone and iPad models are compatible? A: It is compatible with the following models: iPhone 5, 5C, 5S, 6, 6+PLUS, 6S+ PLUS iPad (Wi-Fi+Cellular version only) iPad Air (Wi-Fi+Cellular version only) iPad Air 2 (Wi-Fi+Cellular version only) iPad Mini 2 (Wi-Fi+Cellular version only) *Not Compatible with: iPad Mini iPad Air (Wi-Fi only) iPad Pro (Wi-Fi only) Q: I have an iPad Air with wifi and cellular but I don't have cellular service. Will it work without the cellular activated? A: No, the cable only works with iPad with (AT&T, T-Mobile, Verizon) cellular service. Q: Is the "Personal Hotspot" setting required for this to work properly? A: YES. "Personal Hotspot" setting is required. This will only work if your iPhone/iPad has (AT&T,T-Mobile,Verizon) cellular service and the "Personal Hotspot" feature swithed to the "On" position. Q: Will this use up my data since "Personal Hotspot" is enabled? A: Only if you are streaming music or video through your data service. Q: I bought this item because I have Netflix App on my phone and I want to see on my TV, will this work? A: No, it will not display videos through Netflix (and Youtube) App, but it will work through the Netflix or Youtube websites in your browser. Q: "This Accessory may not be supported" error shows up. A: Please make sure your device is up to date with the latest firmware. A "Trust This Computer" prompt should pop up prior to saying it is not compatible. Q: Why is "This Cable is Not Certified and May Not Work Reliably" Error on iPhone & iPad. A: Please make sure your device is up to date with the latest firmware.
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