OXOGood Grips Small Cookie Scoop Black/Silver

Perfect cookie scoop which i require. Good grip.

OXO Good Grips Large Cookie Scoop looked very promising as I like my cookies large and I'm frankly tired of using a spoon and my hands to get them to the right size. This actually worked perfectly and was well built and sturdy. Made a batch of Snicker-doodles and it worked great and I was so very pleased. Then a couple of days later made a batch of chocolate-chip cookies, worked great but then I did a batch of oatmeal-raisin cookies and the gear on the end slipped a couple of cogs. Made it impossible to get the cookie out of the gadget. I tried to get it to go back to the original spot on the gear but it is pretty much impossible to do without bending and taking apart the whole apparatus, or so I thought. I was so disappointed as I've always had fantastic service from every OXO Good Grips product and I have more than a few. Getting prepared to send it back when I noticed the OXO Good Grips customer service number so gave it a shout. The real person handling my call (I'm oh so tired of talking to computers) resolved the problem in a moment saying they had re-designed this product in the last few months and there were still some of the older design out there. She told me that she would immediately send me a replacement of the new design and I should not have that problem with this one. And, here is the kicker: IF YOU HAVE THE NEW DESIGN, TO RESET THE COG JUST PRESS THE VERY BOTTOM OF THE SHAFT AND YOU CAN PUT IT BACK TO START. Wow! Talked to a human and that human resolved my problem and I got my replacement in a couple of days. How extraordinary in this day and age. Props to OXO GG!.

I have to begin to satay that I have loved every oxo product I have purchase except this one. This is the third oxocookiescooper I have purchased regardless since I have not found another that has a more comfortable grip. However, the mechanism is terrible. My first medium scoop broke upon my first use and I contacted oxo and received a replacement. Then I bought another large scoop, which has the same cheap and unreliable mechanics with the gear, also broke but I was able to fix it in a pinch. Yesterday I had to make an order of 200 cookies and used my medium scoop, which lasted only the first 4 trays (48 cookies), then the gear gave out, as you see below. I am surprised to see the high reviews of this product because I do love the feel of the scoop, but I wish Oxo would reexamine the mechanics of this to make it a much stronger product.I have since then bought Solula, all stainless steel without the comfy grip, but feels like a much sturdier product. Higher grade stainless steel and strong gear mechanism. (But beware of counterfeit. If it does not come in a grey box that says Solula and instead is a cheap blue cardboard printed packaging and sticker on the back that says Solula.)

I hate giving an OXO product a poor review. They're my favorite kitchen ware company. Their stuff is usually well designed and long lasting. This scoop is a huge disappointment. Literally the second time I used, it it broke. The little lever that pushed food out of the bowl popped right out. My husband, who can usually fix everything, was able to pop it back in but it would only last a couple of scoops of cookie dough before it broke again. So, into the trash it went and I'm out $12. I'm bummed that my most trusted brand designed such a poor product.

I guess I should have read the reviews before I ordered this for my wife. She was just starting baking of Christmas cookies so I gave her this plus a drying rack that I ordered for her as a gift. Hers broke after 2 cookies. I reassembled it and she made three cookies and then it fell apart again. I thought perhaps she was doing something wrong so after the third reassembly I tried it and it fell apart on my second cookie. It’s a really great tool for causing friction between you and your loved ones. It you’re looking for an excuse to slam the door and head out to the bar on a Sunday afternoon this will help.

After having great success with the OXO Good Grips Green Salad Spinner over other brands that broke, I returned to this brand when shopping for a cookie scoop. I sometimes make large batches of cookies, so comfortable grip was a high priority.It arrived broken but you can "fix" the gear shaft to connect to the teeth of the arm again by compressing the sweep, lifting the gear shaft, and sliding the row of teeth back in place. That's already a bad sign - as this easy "fix" indicates it's that easy to break too.As the sweep moves, it compresses to anywhere from a 2-5mm tolerance against the inner diameter of the scoop wall. This poor tolerance means the scoop will leave a lot of batter or dough against the walls. After putting it back together and squeezing a couple of times - without even testing on cookie dough - the gear detached again. I would not recommend this product.