VictorioPortable Hand Crank Ice Crusher VKP1126

Q: The hardware at the end of the shaft opposite the handle keeps coming off. How can I remedy that happening?

That has never happened with mine. The hardware shaft opposite the handle is only an open end to the handle that is used to turn to crush the ice. I really like this product and have not had any problem or defects.

Q: how to you clean it to prevent it from rusting?

Food grade silicone lubricant like super lube for automatic ice makers prevents rusting aerosol spray wipe away excess lasts and lasts.

Q: Do you have to use ice cubes of a certain size? We have what I'd say are "regular" size ice cube trays. Do they need to be smaller?

Any size ice cubes. I don't need the one I bought anymore, I will sell it to you for 1/2 of what Amzon wants for this. It's like new! -Elaine btr2oz@gmail.com

Q: How do get base to hold? Handle doesn't do it!

Smooth surface imperative, wet bottom of rubber base slightly as you move the handle back and forth, you will feel it sucking down onto the counter, push handle all the way down and start crushing...I think it's great