Nokia Lumia 1020 32GB Unlocked GSM Windows Smartphone w/ 41MP Camera - Yellow - No Warranty

I love the Lumia 1020, but there are a few problems. First, I ordered a brand new phone but when I received it, the box was pretty busted and I had a feeling that it may have been used or lightly used. I found scratches and small marks at the SIM card area and the camera button was covered with dust. I wouldn't have cared if the system and the battery was working properly. I've used this phone for almost a week now, and I already noticed a few problems. The phone froze on me once and the phone was not hot or overused. I was watching a video and there screen froze, but the sound kept going. I tried soft reset a couple of times, but it was unresponsive. I tried to hold the power button while charging at the same time and nothing worked. I finally tried the soft reset a couple more times and it finally worked. The battery is also draining heavily. It drains at 8-10% on standby, and when I fully charge it at night, I wake up to find over 10% of the battery used. the battery saver informs me that the battery should last over a day, but I end up having to charge the phone twice a day with low to medium usage.My phone settings are also very low. I have the battery saver always on, I have double tap off, and extra sounds and clicks off, glance off, notifications are only on for phone and messages, emails are manually refreshed (with the microsoft email at daily), background is dark, no apps allowed to work in the background (the ones that give the option to), lock screen at 30 seconds, Wi-Fi Sense off, Bluetooth and NFC off, brightness is low, and screen sensitivity is normal/off. The only thing I'm guilty of is my background is on Bing pictures and not a set background picture. I had a set background picture before, but it still drained a lot, so I just didn't bother. I did hard reset twice and redownloaded some apps to see if it was an app problem, but it isn't. Being on Metrotube, 6Snaps, and Mix Radio actually doesn't use up a lot of battery at all. But when I use the internet, I've lost about 8-10% for 20-30 minutes of usage. Internet will definitely drain your battery, but this is too much. Even worse than the iphone 4 I've used previously for 4 years now.I also try not to use the phone much to see how it works compared to my previous iPhone 4. The battery sucked, but the battery for Lumia 1020 is even worse. I used the iphone very heavily, games, internet searches,constant music and videos, texting, snapchat, etc. and they battery probably went down about 5-8% an hour. Compared to the Lumia 1020, I would do a few texts, listen to a couple of songs on Mix Radio, a couple of videos (some short some long ones) on Metrotube, and use the internet anywhere from 10-30 minutes a time (about 4-5 times a day) and I would be losing over 10% an hour. The battery saver would say a have about about a day and a half with the battery at 60%, but it would reach 40% in a little over an hour later. No way it's going to last even by the end of the day.I also tried to turn on all allowable background apps as some people suggested (they said apps that aren't allowed keep trying and shutting down and that uses your batteries), but that doesn't work. It drains a couple percent more. And from other reviewers who had similar problem or even worse, they went to get a newer stock of the Lumia 1020 and have said that the battery is wonderful. They can play games for a couple of hours with the battery losing only a few percent. Although my battery isn't extremely bad, I would say it's enough for me to try and get a newer one to see what happens.Update: After a couple of more days, I decided to buy a new one to compare, but I don't think I will keep the new one. The new one is from $75 more and the old one doesn't seem to be as bad as it had been. I've been playing around with the settings, and what works for me in preserving battery is all my previous settings, plus a dark background (instead of my previous cyan colored tiles) with 13 tiles (the less tiles the better), and I've decided to keep my background usage on for all my apps and they all run under 1% and seems to be doing fine. My battery drain overnight seems to have lessen by 2-3%, so I think this may just be a new phone warming up and doing better overtime. Love pretty much everything about Window with their free music and ringtone download apps, and any other apps I may need. There are less than apple/itunes apps, but I have all the apps I need and more! 8.1 and Cortana is also fun to mess with and although I'm uncomfortable with Bing, I'm getting used to it (instead of using Google) and the dark background also helps with battery if you search a lot.

This phone is a year old and other than the camera, has internals that are about 2 years old. That said, this thing is awesome. I challenge you to buy a two-year old Android phone, put the newest version of Android on it, and not throw it in a lake within a week. I have owned a LOT of cheap Android devices in the past, some which I have paid as much as I paid for this phone. They all we're slow and sluggish, and within a few months, we're unusable. That has not been my experience with Windows Phone. Before buying this 1020, I had a Nokia 521. 1 GHz processor, 512 MB of RAM. Android or iOS would come to a screeching halt if you those low specs at it. Windows Phone flys on such low specs. I had the 521 for a year, and now it's being used as a dedicated game system for the kids running graphically intense racing games. Still doing great.So, when you put Windows Phone on decent specs, then look out. I am having one hell of a pleasant experience with this phone. Smooth as butter, even with "older" specs. I point this out, because if you are like me, and came from the Android world, you know you don't want to spend this kind of change on old specs. You shouldn't have these concerns with this phone. Turned it on, and it updated to the newest WP 8.1, which is running blazing fast. No lag. None. Everything is smooth.The camera. Holy cow. Once you figure it out, it's amazing. Here is the trick, though. The camera saves two images, a 38 MP image and a 5 MP image processed from the bigger one. The screen shows the 5 MP, so if you pinch to zoom in, it won't look very good. You need to open the image in Nokia Creative Studio and reframe. You can then zoom in on that flea sitting on your dog and it's crystal clear. That's a bit of an exaggeration, but not much. I took a picture of a can of soda that was sitting across the room, and I could zoom in later and clearly read the nutrition information on the side of the can. The xenon flash means no blur with motion. It freezes the motion. This is great if your like me and have small children that won't sit still for a picture. It is a little slow shot to shot. The app pops up fast, but if you want to take 10 shots in 10 seconds, then no go. It takes time to process that 38 MP image. I don't find it to be a problem, since the xenon flash prevent blurring so I get a great shot the first time. Very happy with the camera.As far as apps, I have all the apps I need. Plus, I've found some apps that are windows exclusive that blow away iOS or Android. I can download maps and use GPS with no data service. This was VERY useful when I went to Argentina. No data, but I had the country maps downloaded, so the cab drivers had a tough time ripping me off. Mix Radio lets you make playlists based on artists or genres, like Pandora. The difference is I can take up to 16 hours of playlists offline with Mix Radio and no ads. That means I listen to great "streaming" music in my car without using a single MB of data. These are awesome features with the metered data plans you get with AT&T. All the other big things are there. Facebook. Twitter. Fitbit. Whatever. OneDrive is awesome. Dropbox is downgrading me to 2 GB since my old Samsung 2 yr promotion is over. I didn't know what I would do, but now I have 18 FREE GB with OneDrive. Plus, when I get a Office365 subscription, I'll get a free 1 TB. 1 TB AND Office for less than a Dropbox upgrade.I worry about buying phones from 3rd parties on Amazon. I don't want my phone to come in Korean or Czech. I want a US version with US frequency bands, because I live in the US. Joycells ships a brand new, unopened, unsealed Nokia Lumia 1020 locked to AT&T. I have not seen this phone anywhere for $299. It's hard to find a USED 1020 on ebay for that price. And... You actually get a new phone. Good deal. I did 1 day shipping for $3.99 and had it the next day. Thanks Amazon. Popped in an AT&T SIM card, and it just worked. 4G LTE running fast. It is NOT unlocked, but it isn't advertised as such. I have AT&T so it's no problem. In 6 months, they'll unlock it for me.Do not buy this phone through Amazon Mobile with a contract. If you do, you'll pay att $99 for the phone, $40 activation fee, and an extra $15 per month minimum for 2 years. Do the math. That's $500 vs. $299. I think Amazon Mobile will set you up for $0.01, but you still pay activation and the extra $15 per month. Still $100 more in the end. Next is worse. Over 24 months you'll pay the full retail price of $600. That's twice as much. You're better off putting the thing on an Amazon credit card and paying ridiculous interest over 2 years than that deal.