Viper VSM550 SmartStart Pro GPS Module

If you are not a authorized installer, do not purchase this or any other Viper or Directed products here if you intend to install it yourself. Without access to the activation portal, not only will you not be able to program the product but you may lose control of any products already installed.

I love this SmartStart module and app. Works well and I can start my vehicle with the mobile app no matter where it's located or how far I am from it (as long as I and it have reception).Things that I learned:--You can have your installer adjust the length of time your vehicle runs after starting.--You can use the app to take the key out of the ignition, leave your vehicle running then lock it. It's nice when you need to run in somewhere (your home, gas station, etc.) and you need or want to take your keys but don't want to shut the vehicle off.--In the app settings it shows a dashboard option which will display things such as the inside temp of the vehicle. It doesn't. I called Viper and was told that particular dashboard option was not actually available; they were just showing a planned upcoming design. Seriously?About a month after getting the DS4+ and VSM550 installed, I returned to get the security alarm add-on installed. Most factory alarms that vehicles come equipped with are not actually true security alarms. For example, they won't detect when somebody breaks your window or when somebody steals your wheels, they only go off when a door is opened. So personally, I'd recommend getting the security alarm add-on installed at the same time to provide a little added security. I purchased the add-on for only $99 and it comes with a separate alarm and a motion sensor.Viper's customer service, however, leaves a lot to be desired. Trying to get in touch with somebody for help takes a million confusing steps on the phone and the person who finally does answer is usually a "jack of all trades" kind of customer service rep, so they don't know much about Viper's remote start systems and the one I spoke to was not very professional at all.One thing to note is that some authorized Viper installers won't install the system unless you buy it directly from them. So check around first. I had mine installed at Best Buy.All and all, I really love the system. I've only had it for about a month now so time will tell how long it lasts. But so far it's great.Oh, and Amazon asked me to rate these 3 things:1. Easy to install. Well, I had Best Buy install it. But it did take them a few hours.2. Value for money. I think it's worth it but it's not a necessity in life, so that's really a personal opinion.3. Thickness. Huh??

item was a gift for my son and did not work for his truck I returned it and received message that refund was issued on Jan 31st and it is feb 11th and still have not received refund.

I had this professionally installed by viper directed third-party installers. The system works flawlessly for me! My car is a 1998 Toyota Camry; therefore, it doesn’t have many features as the newer generation of Vehicles do. However, I can start it From literally anywhere, so long as I have cellular service. I can lock and unlock my doors. I know where my car is at all times, and I can get a read-out of commands given to the car. You must have a Viper alarm installed on the car to get the full benefits of this add Smart Start module. Once installed you will have to register and create an account with viper and Subscribe to a monthly or yearly plan. The amount of features that will be available to you depends on the type of vehicle you own and year.

Take it to a shop for install... register product with viper from the phone number provided... must have a viper alarm to connect to