Can you please start selling the pre-filter sponges separately or sadly I'll have to replace this fountain with something else.

I purchased a bag of the foam pre-filters of similar size from another Amazon source. They have a slightly rounded shape on one side of the filter, but they fit and work fine with my fountain.

Where do i put the sponge?

Hello, the purpose of the sponge is to protect the pump and filter impurities to prevent impurities from entering the pump, so the sponge is sleeved on the pump.

How often do you change the pre- filter sponge?

The recommended replacement of the pre-filter sponge is 2-4 weeks. When you change the water to clean the cat fountain and the filter, it is recommended to also clean the pre-filter sponge.

Why does the water not bubble up anymore?

As a pet owner, I clean all parts of the fountain with q tips a toothbrush and soapy paper towels and rinse all parts. Even to take apart the motor. Inside the motor has a propeller which has to be removed using a pair of pliers. With a q tip I push it into and around the metal rod. Dirt and mold can accumulate rinse all parts put back together making sure the electrical connection doesn't get wet.I change the large white filter every 1-1/2 - 2 weeks. And the small filter once a week. Cats gurgitate sometimes and the water gets slimy. If after you clean the bowl and all the parts and the motor no longer works. You may need a new motor. Good luck

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Cat Water Fountain Stainless Steel Filter (8+2 Pack)

Product ID: 353998498

Details

Brand
KANCHOU
EU Spare Part Availability Duration
2 weeks
Item Highlight
8 Pack Cat and
Item Weight
2.4 ounces
Material
sponge

₨519

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Description

KANCHOU Cat Water Fountain Replacement Filters, 8 Pack Cat Fountain Carbon Filters and 2 Pack Foam Filters for Ceramic & Stainless Steel Fountains (8+2 Pack)

Specifications

ASIN	B097M6ST33
ASIN	B097M6ST33
Best Sellers Rank	#7,495 in Pet Supplies ( See Top 100 in Pet Supplies ) #131 in Cat Fountains
Brand Name	KANCHOU
Customer Reviews	4.7 4.7 out of 5 stars (1,126)
Date First Available	June 21, 2021
EU Spare Part Availability Duration	2 weeks
Included Components	NO
Item Weight	2.4 ounces
Item model number	8+2 pack
Manufacturer	KANCHOU
Manufacturer	KANCHOU
Manufacturer Part Number	No
Material Type	sponge
Model Number	8+2 pack
Number of Items	1
Product Dimensions	3.66 x 2.83 x 2.36 inches; 2.4 ounces
Set Name	Cat Fountain Filter Set (8 Carbon + 2 Foam)
UPC	791514464586
Unit Count	1 Count

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₨519

Duties & taxes included

In stock

Sold byAmazon SeychellesDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Seychelles.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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