Mine is came missing one pad. i called kohler customer support and they won't even put you on hold, only direct you to the website. what do i do?

Return it to Amazon, get a refund and order another.

Is this a flexible plastic or more rigid like a wood seat?

The toilet seat is a comfortable plastic. It is not as hard as a wooden one nor flimsy. We had one put in our smaller bathroom at the same time we put a wooden one in our bigger bathroom. I liked the plastic more then the wooden one, so replaced the wooden seat. Also, the seat and lid go shut with just a nudge and don't slam like the wooden ones.

how many pads on the seat that will rest on the toilet rim?

Two full size and two that are a third to a quarter the size of a regular pad. The larger two are to the rear of the seat.

The description says it’s quick release but others are saying it’s not. If it’s not they need to take that out in the description

It is quick release, lift covers and pull it back. It snaps off the hinges when you pull.. Then just push back on.. It's number 10 in the instructions.

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20110-96 Brevia Toilet Seat, Biscuit

Product ID: 387636519

Details

Brand
Kohler
Colour
Biscuit
Material
Plastic
Shape
Oval
Style
Elongated

🔇Quiet-Close lid for noise-free use

🦾Grip-Tight bumpers for stable seating

🛠️Quick-Attach hardware for easy install

₨2752

Duties & taxes included

In stock

Sold byAmazon SeychellesDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚽 Upgrade your throne with silent style and effortless stability!

SILENT LUXURY - Experience the peace of a slow-close lid that eliminates slamming sounds, perfect for any modern home or office.
UNIVERSAL FIT - Engineered to fit both one- and two-piece elongated toilets, making it the versatile upgrade your bathroom deserves.
EFFORTLESS SETUP - Quick-Attach hardware means you can upgrade your bathroom in minutes without any hassle or tools.
STAY PUT STABILITY - Grip-Tight rubber bumpers ensure your seat stays firmly in place, giving you confidence with every use.
SEAMLESS STYLE MATCH - Color-matched plastic hinges blend flawlessly with your toilet’s design for a sleek, cohesive look.

The Kohler Brevia Toilet Seat (model 20110-96) is a durable, USA-made elongated toilet seat featuring a quiet-close lid, quick-attach hardware for fast installation, and Grip-Tight rubber bumpers to prevent shifting. Designed to fit both one- and two-piece toilets, it combines functionality with sleek, color-matched plastic hinges for a modern bathroom upgrade.

Specifications

ASIN	B07CV4FXS1
ASIN	B07CV4FXS1
Best Sellers Rank	#31,658 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #135 in Toilet Seats
Brand Name	Kohler
Color	Biscuit
Customer Reviews	4.4 4.4 out of 5 stars (1,933)
Customer reviews	4.4 4.4 out of 5 stars (1,933)
Date First Available	1 January 2024
Global Trade Identification Number	00885612614544
Included Components	Toilet Seat
Is Discontinued By Manufacturer	No
Item Dimensions L x W	45.7L x 36W centimeters
Item Type Name	Toilet Seat
Item Weight	4.21 Pounds
Item model number	20110-96
Manufacturer	Kohler
Manufacturer	Kohler
Manufacturer Part Number	20110-96
Material Type	Plastic
Model Number	20110-96
Number of Items	1
Number of Packs	1
Operation Mode	Manual
Product Dimensions	45.72 x 36.04 x 2.51 cm; 1.91 kg
Shape	Oval
Style	Elongated
UPC	885612614544
Unit Count	1.0 Count

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