Serta Queen iComfort Savant III Plush Mattress

My husband and I already own the iComfort Savant III Plush as our mattress and wanted to get the same one for our guest room in our upcoming move because we absolutely love it. As it goes, companies discontinue models all the time and they have since replaced the Savant Plush with a newer line. Because I wanted exactly what we have/know/love, I tracked our model down to Amazon, made sure the pictured mattress was the same as ours (pattern and color wise) ordered it and had it delivered to our new home four states away prior to our arrival.My husband moved to our new house before I did, and in doing so, set up most of our furniture, including this mattress with a cover and sheets. When I arrived 2 weeks later, I laid on the bed and instantly realized it felt different. I tore the bedding off and noticed the pattern and color was different (white and brown and but should be white and blue) and then flipped the mattress over to find the tag, where my suspicions were confirmed; we received an iComfort Renewal Everfeel. Not only is this mattress an even older model than the Savant, it is considered a medium-firm and we specifically wanted the soft plush feel of the Savant.To make matters worse, the time between ordering this mattress, having it delivered, moving, and finally noticing it was wrong, the return window has since closed. If you decide to order this mattress because you want the Savant III Plush, make sure you completely confirm that is the mattress you receive upon delivery.

It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.

After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house.Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.

Bed does what it does .if you use to a firm bed ,stick with that. Changing to this is a big difference.

Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥

Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.READ THE FINE PRINT of the warranty...you're going to see what I mean!