TONGVEO 4K Webcam Conference Call Room Web Camera with Dual Microphones &Speaker, | All-in-One USB Video Camera, 116° Wide Angle, AI Auto Framing | Compatible with Zoom, OBS

We purchased this camera for a conference room and initially, the video looked great but the speakers didn't work at all and just put out static. That wasn't a deal breaker because we had a table conference speaker/mic so we weren't using the speaker from this camera, but in the last two months, the video has been choppy (lost frames) and will occasionally freeze completely. This happens on different computers and on both Zoom and Teams. If the camera works it looks great, but this one doesn't last long. Update: The support team reached out and blew me away with their effort. They replaced the faulty webcam and I've been testing it and all of the issues are resolved. I couldn't be happier with this product - and more importantly - their support team. The video quality is great (way better than a logitech of comparable price) and now the sound is quite good for a conference webcam. It's still a bit limited for audio, but works great for us.

I bought this camera to use to support my work from home conference calls. Initially I was having some issues with connectivity, quality of camera, and ability to maintain track on the AI recognition facial. Upon expressing my concern with the seller, the seller and technical team did everything they could to fix my issues, including sending me firmware updates and a replacement camera without hesitancy. They also followed up frequently to make sure I didn't have any questions or need any assistance. As far as the the customer service of the product, I give it 5+ stars. However with me still having some issues that I think that are just tied to my laptop with audio dropping, I give it 4 stars as it isn't a perfect fit for my situation.

Bought in May for our small conference room. Once the conference room was ready a month or so later we installed the webcam and tested it. Everything seemed to work properly. We started using the webcam a few weeks afterward and its never worked properly with Teams. The camera cuts in and out. Sometimes an hour in the meeting sometimes 5 minutes in the meeting. The mic worked the first time and never afterwards. We got our IT department to work on it here and there when we needed it but it never seemed to work. because we tried doing everything we could to make it work, we are now pass the time to return or refund. I wouldnt recommend using if you plan to work on teams. The service team contancted me to help replace/refund the product.

I recently purchased the TONGVEO Webcam, and I must say, it has completely transformed my video conferencing experience! As someone who spends a significant amount of time in virtual meetings and conferences, finding the perfect webcam was crucial for me, and this one exceeded my expectations.

I hardly ever write reviews, but I am very disappointed in this camera. Purchased to work at a nonprofit for small conference room and it does not turn on and recognize my laptop when plugged in. Have to plug in and take out multiple times for it to recognize and work. The camera and speaker will also cut out in the middle of Zoom. Camera does not work in Slack huddle. When the camera and speakers work, it's great. Unfortunately its a 50/50 if it works or not. I have purchased way cheaper cameras that work much better than this. Would not buy again nor recommend, especially at this price point.

Product arrived and is inoperable. Does not connect.

I have received a response. This company is going to replace the defective camera with a new camera. I am so pleased with this company.

This camera works fine. Uses it for a zoom conference meeting. Displayed on a 98” TV. The picture quality is good. There is an issue with the mic and speakers. The can conflict with the computer. I have an apple and had to make sure my setting were correct. Once I set it to computer mic and speaker everything worked.

complicado su manejo y utilizacion faltan controles para uso mas sencillo e instructivo de uso