Shark AI Ultra Robot Vacuum, 60-Day Self-Emptying Base, Black, AV2511AE

I did a good bit of research before deciding on the Shark. We have a Shark upright and another dustbuster size Shark so we are very positive about their products. I chose a spot for the dock that doesn't really comply with the instructions but it hasn't affected the operation in the least. It is under a side table in a bedroom. Works very well from there. I used the app to map my apartment, which it did very well. I closed the doors to rooms i didn't want it to go - either because i just want them cleaned more thoroughly by our cleaning service or i thought it might get stuck on the rugs. It handles rugs pretty well, though. Minor complaint that others have mentioned: it doesn't take the same route each time. And it goes over the same areas more than once. The first time it ran, it got itself stuck under a low riser dresser so i now put a stool in front of the dresser to prevent that. I think the app is pretty slick and easy to use. You can set it to vacuum every day or any odd assortment of days. Ours runs twice a week to be sure the cat hair gets cleaned out. First run complaint: since it was vacuuming under beds, it was probably going places that had not been vacuumed in a long time. So that first time, it filled the bin with cat hair and just stopped in mid run. I had to take it back to the dock but even then it couldn't off load the hair. It was too full and compacted so i had to remove the bin from the robot and clean it by hand. That hasn't happened again though. Just be aware if you have any areas like that. The app lets you do the whole house, just one room, or a selected 5 ft square space. In the app, choosing Spot, it puts a square in the middle of the screen with the house map over laid. You choose the spot by moving the map under the square until it is over the area you want cleaned. It's not intuitive, but once you see it, you know how it works. I read many of the older reviews that mentioned a magnetic strip to keep it from going certain places like off a step. I was wondering where those strips were because mine did not come with any. I almost returned it before the first run because i do have a sunken room and was concerned about it going off the step but it ran right up to the edge, stopped, and then ran along the entire width without a problem. Pretty impressive. It will obviously have trouble negotiating table and chair legs so if you want those areas cleaned you will need to move the chairs. It would also be nice to know how to deal with the sunken area of our home. For now, i take it off the dock and carry it to that room before turning it on. It does the room completely and returns to the starting point where i again have to pick it up and return it to the dock. Then, i have to use the app or the button on top to tell it to return to the dock, which works ok. Im just concerned if this confuses the mapping of the rest of the house. I wish the instructions addressed this issue. UPDATE, Nov 13, 2025: I have been using the robovac for two years now and I still love it. I have discovered a few irritating features- 1. Make sure you don't have anything on the floor that could jam the machinery. My cleaning lady left a dryer sheet somewhere and it got sucked into the filter on the Shark. There is no warning and no other notification that the robot is no longer working. 2. The app keeps asking me to re-logon every time I need to start vacuuming. I have it set up to NOT do that but it seems to forget every so often. It's very inconsistent. The app just needs a little tweaking to be perfect, 3. If you have a separate room that isn't on the same level as the majority of your home, it isn't able to "map" the separate area. That would be a very-nice-to-have feature.

I wanted to wait a bit before I gave a review. I've owned this model Shark robot vacuum for about two months now. Before buying this I had a Eufy robot vacuum, specifically targeted towards pet owners. We have two very hairy beasts living with us. The biggest hair offender is a golden retriever/shepherd mix, 85 pounds, probably 80 pounds of hair, but the looks of my floor. The other is a shepherd/sheltie mix, just a tad less hairy, but not by much. We have a mix of hardwood, and a little tile, and many islands of runner rugs, for the oldest dog's stability. I bought the EUFY robot vacuum because it said it was specifically for dog hair and had a cutter for the roller, so it doesn't get all jammed up. It was easy to set up and set up mapping. The interface with the app was good. The cutter worked for about the first 9 months, then I was cutting the hair off the roller. That is the biggest issue with that vacuum for me. The hair would get wound up in the ends of the roller brush and I would meticulously pull everything apart that I could to clear the hair. Many times I replaced the entire roller, and not many weeks later, I'd get an error message saying roller brush was stuck. I bought the off brand, and I bought the Eufy replacements and neither seemed to be better than the other. I needed something that didn't take daily maintenance. I didn't want to buy the same thing, knowing the outcome, but nothing else was advertised for dog hair specifically. I crossed my fingers and bought this Shark. I'm kicking myself for not doing it sooner!! My two favorite things about this are that the roller is not longer an issue. This roller comes off easily, the cap comes off one end so you can clear the hair, the other it comes off in one nice clump- no issues at all. I also love that the dust bin is not a bag you have to replace, but just a container that easily comes off and you toss the contents. The replacement parts don't even require a tool for the side brush. only using it two months, nothing has been replaced yet, but the weekly upkeep is very easy. It's doing a good job with cleaning. I think it's best used on hard surfaces, it's fair for the rug runners, but honestly hair on carpet requires a bit more work for a deep clean. Also, this vacuum is much more quiet than the Eufy, thankfully. I think this is a very good option for anyone wanting a robot vacuum that battles loads of dog hair.

UPDATE 9/27/2024 AFTER ~2 MONTHS OF USE As a vacuum I continue to love this device. It's app enrages me more every single day and I'm about to simply put it in the attic because without the app it becomes increasingly useless; I wish I could take away more stars this app is so bad. I'm hoping SharkNinja cares enough to read these reviews and actually takes action, otherwise they may go the way of Sonos with their horrible app decisions. This isn't 2005 when iRobot could do stupid things and get away with it because there was no competition. While I'm not one to throw money away, I will replace this with something else that actually works and doesn't need an app to do simple scheduled cleaning runs. I could give two hoots about whether it has a "map" at this point, just clean the doggone floor -- do the basic thing you claim to be able to do and do it well. Is that so hard? I'm guessing they don't care given they can't seem to do simple things like when I log into their website with exactly the same credentials I use in the app, it doesn't show my registered products, or when I scan the QR code in the app to store the Model and S/N it can't store it for more than about 5 minutes before it literally just disappears. If you can't do simple things, complex ones are probably out of reach. The system has some kind of serious software bug in it related to map storage. I work for a software company, and all the signs are present that there is a significant problem with the storage system for maps and/or the communication between the app and the robot relating to the map. I say this because our robot just lost its map one day about a month ago. No errors, no problems running, it just literally disappeared. The schedule continued to run, so I didn't notice it until I looked at the cleaning notification one day and noticed that it was reporting a run time of almost 2 hours (which sounded about right) but a 0 ft squared cleaned. It sure made a lot of noise and picked up a lot of dirt for not cleaning any square footage of my first floor! When I dug into the app, the map was gone. Just not there. When going into settings to look at the map, I just get the infuriating purple spinner. No messages, no indicators of a problem, just a total lack of communication about what is going on and no map. So I set about the task of trying to correct the problem. First, I delete the map and go to try and re-explore. It seems to delete, and it will run an exploration run, but then it just sits with that obnoxious purple spinner and the question about whether the map represents the home properly or should it re-explore, with the Accept button greyed out and NO OTHER OPTIONS AVAILABLE. I've re-explored 20 times and left it sitting on that screen overnight for 8 hours with it never finishing. Ever. And this is why it's about to become trash!!! Without running the explore successfully, you can't set the schedule! You can't run a manual cleaning run with the app! If I wanted a vacuum I had to physically go push the button on, I could have bought something a heck of a lot less expensive (which is what I'm likely to do at this point). SO then I thought, like most technology of this sort, it might just need a complete fresh start. Stuff happens, memory gets corrupted and needs wiped, no problem. So I deleted the robot from the app and had to go through the mind-numbing and excruciating process of re-joining to my post 1995 WiFi network which is too fancy and elaborate with its new-fangled 5GHz technology for these developers to figure out (or Shark is too cheap and obsessed with profits to use a more modern WiFi SoC). Go through that process and run the explore another 10 times with no change. Then I reset to supposedly factory settings. Same result. Same absolute rage-inducing nonsense getting it to connect to the WiFi (though I think I finally figured out the trick on that). I am not convinced it actually DOES reset to factory settings or wipes the memory clean, because I'm continuing to have the same problem. Exploration simply will not finish successfully and so I can't schedule or make it clean without having to go under the table and push the button. Total ridiculousness. A factory reset should restore a copy of the firmware as it was when it came out of the factory -- and mapping worked out of the box. Now it doesn't. I am left with the conclusion the reset does NOT actually reset the memory. This is just infuriating. Oh, and before you say "contact support". I have. Crickets and bullfrogs, ladies and gentlemen. So far, crickets and bullfrogs. If that changes, I'll post a new update, though. Message to SharkNinja -- when you released an app, you became a software company. That has certain requirements and sets certain expectations. You are FAILING to meet any of them. +++ HOW TO DEAL WITH MODERN WIFI AND THIS RIDICULOUS TWELVE CENT WIFI CHIP +++ The key to making this work is whether your phone is trying to access the Internet or any from anything other than the same 2.4GHz connection this unit is using. So what I have to do: 1. Log into Eero and turn of 5GHz (on my version this is under troubleshooting; nearly every mesh single-SSID system has a mechanism to temporarily disable 5GHz b/c this cheapness is so prevalent in so many devices) 2. Turn WiFi off on phone and leave off for a couple of minutes (this is a precaution to make sure 5GHz is truly not picking up the connection) 3. Turn mobile data off on my phone (airplane mode didn't cut it 2 out of 3 times; turning off mobile data always worked) 4. Turn WiFi back on and make sure Bluetooth is on; if you tried airplane mode and left bluetooth off and don't turn it back on again until the app prompts you, you're hosed and will have to start over from the beginning - I experienced this multiple times 5. Put robot into discovery mode 6. Connect to the robot and go through the unnecessarily plentiful prompts full of stupid and useless information in the "wizard" 7. When you get to the network selection screen, your WiFi network SSID should show up --- if it doesn't, one more thing to do is go into your phone WiFi settings and join your 2.4GHz network (keeping the Shark app in the background), which will disconnect you from the WiFi Direct connection with the robot; let it connect fully; then go disconnect from your access point and reconnect to the robot WiFi Direct AP in your phone settings. 1 out of 3 times I had to initiate that re-connection, which I'm guessing is due to some sort of timeout happening, but I'm not sure. ***** PREVIOUS REVIEW ***** I got a previous version of this vacuum robot for my wife's business space and was super impressed with it. It didn't really NEED me to use WiFi and the app to make it work, and wow, she knew the floors were dirty, but not THAT dirty. It's done really well for her in the couple of months she's had it. Come Prime Day 2024, I figured I'd pick something up for the house. Our Jack Russell terrier is getting older and shedding like a monster, and I abhor dog hair, so having something that could help us keep up with that was desirable. Having been an early adopter of the Roomba back in the day, the one thing I abhorred and has kept me from a robot vacuum since going through 2 or 3 early versions was emptying the anemic dust bins on these things. The self emptying on my wife's has been awesome and I was looking at this to be even better because AI, right? Well, yeah, not so much. As a physical vacuum, the unit cleans pretty well. I don't have any real complaints there, and the self-emptying is nice and has worked well so far. LOTS of dog hair in that bin. More than I realized was present, actually. Gross. But it is hands-free to empty which is pretty awesome. So it does clean (perhaps) even better than I expected. This unit leaves me utterly disappointed in the app and it's supposed AI, however. The intelligence is pretty artificial from what I can tell, and not in a good way. Getting the system to map the house took three tries before it decided it actually did need to go into the big 20 square foot, devoid of any furniture, people or other obstructions area in my mud room. It did finally map the full space, and shows the area to be roughly 900 feet. By my calculations that's roughly right, and the map is pretty close in its shape, though there is a big blob in one of the rooms I still don't quite think aligns to reality. But it's close enough, and the vacuum will still go into the area represented by the blob, so I'm not really sure what that's about. I guess I could be misinterpreting the display, after all I don't have Artificial Intelligence, I just have my brain. Where the app falls utterly short, though is there is no true practical use of the intelligence the system has built about the area. It has a map, but can't really use it in a meaningful way! The value of a robot vacuum isn't to make a bunch of racket while running around a specific room while I'm entertaining or trying to watch a movie. The value proposition of a vacuum robot is to automate tasks I don't want to do on my own. Like scheduling a cleaning job in a specific room at one time, and scheduling another cleaning job in another room during another time window. Being able to send the robot to a specific room ad hoc isn't in the top 5 basic requirements I would post for a system like this. Top 10, maybe? But not before actual honest-to-goodness helpful AUTOMATION. But Shark has not deemed the utilization of the map with the schedule to be an important feature for their app. It's an FAQ as to whether you CAN do that, so it isn't like they don't KNOW people want this capability. And multi-point scheduling is something that vacuum robots have been able to do for years (iRobot's app can do this for most models now, for instance, as can other brands). Multi-point scheduling is such a simple app task at this point there are libraries available for plugging that kind of function into a mobile app. Come on, Shark, you aren't in the least bit intelligent if you can't actually use the intelligence to do something useful!!! THIS IS SHAMEFUL and speaks to a complete lack of either 1) understanding your customer use cases or 2) caring enough about your customer to do something besides put your shortcomings into an FAQ. SO you can't schedule the vacuum to work on specific rooms it has mapped out at specific times, scheduled cleaning is an all or nothing thing. BUT, if you enable a no-go zone to try and, say, keep the dogs from being too overly disturbed during the all or nothing scheduled cleaning, that area is now apparently a black hole singularity for the vacuum and can never be gone into again as long as the circuits of the poor little creature draw power. Unless you of course go to the pain of deleting the no-go zone to get it spot cleaned, and then have to work with the app to maybe successfully recreate it. The creation of rooms and no-go zones has been a spotty and painful action within the app. Sometimes it works, sometimes it hasn't. I've had to go so far as to reboot my phone to get the "resizer" of a no-go zone to resize or move around on the map and the app acknowledge and save it properly. I'm done recreating the zones and will just sweep those from now on, I'm so fed up with it. The fact that you can't override these zones for a spot clean, is again a sign of either complete development laziness or incompetence. It's a simple matter of a question -- "you've asked to spot clean this area, would you like to override the no-go zone for this session" and then let the little guy run wild in his heretofore restricted space. It's AI, after all, not just common human intelligence we're working with here!! The reason that the all or nothing approach to scheduled jobs sucks so bad is that this thing is LOUD. My wife's unit is not loud like this one (I'm guessing the 'superior' AI brain of this model must be making the loud clacking sound on our home model, but I'm not sure). From the first run taking it out of the box, it has made a terribly loud clacking sound as it runs around picking up dirt. I've looked at all the troubleshooting steps and the brush isn't clogged, there's nothing stuck in it, and it is firmly in place like it should be, but it definitely seems as if the bristles or the little blue sweeper stripes are hitting the cross bar of the guard hard enough to make an obnoxious sound. I know it's brush bar related, because when the super brain was running around the house for three hours mapping things, it was actually relatively quiet -- enough so that if that's how it was when doing its job, I'd have no other problems; alas that's not the case. SO, when you're trying to get that scheduled all or nothing cleaning done overnight, and the kids are downstairs in the basement trying to sleep, all they hear is a thwack-thwack-thwack-thwack-thwack sound as it runs around the first floor. And since it seems ~900 square feet of space is too much for the system to do on a full charge, it starts doing that thwack-thwack-thwack thing at 3am after it has returned to the dock and recharged. I do really like the "return to recharge" and "return to empty" features, don't get me wrong they're awesome, but with all the racket and the all or nothing approach, I can't get the whole first floor vacuumed and the kids a full night's sleep. It's rather sad (first world problem, I know, I know, I should put brooms in the kids hands -- we do that too!) but for what you pay for this device (even on Prime Day) that claims to have an AI engine at play in its favor, I expect more. And just to be clear, this isn't a house that's filthy with layers of dirt all over the floor by the time the little dude gets going. We swiffer and sweep throughout the day to clean up spot messes and we're not living on a farm or something where we're tracking in mud three inches deep a day. There's kid chaff and some dog chaff around, but this isn't a "heavy" mess we're dealing with on a daily basis. While I don't love the unit, it does appear to me that proper app development and updates would resolve the problems I have (outside of the noise). I could work around the noise with more powerful intelligence brought to the scheduling, though, so I'm hopeful they'll put the work in and resolve the shortcomings. If that happens, stars could easily be added to the review.

I see there are a few variations attached to this listing, so for clarity this is the vacuum I purchased (vacuuming only, not mopping) - Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black Overall, I am satisfied with this purchase. I got this vacuum on sale for $290 in anticipation of bringing home a puppy in our previously animal-less home. I held off on setting it up for a solid 2 months while we acclimated to puppy life, spent a lot of time cleaning up pee all over the house, and had him in a playpen that took up a lot of space in our kitchen area. He now has free rein of the kitchen and living room area during the day/work hours and our home layout is more consistent. I think the vacuum does a decent job cleaning up whatever dust, hair, and dirt accumulates on the floor throughout the day, and the house feels noticeably cleaner after it does its thing. I’ve probably run it close to 10 times and just emptied the trap for the first time. I was extremely impressed with the amount of dust, lint, hair, etc. that this thing picked up in so little time. The setup of the vacuum and home base was very straightforward and user friendly. The app is also very easy to use and has many features/capabilities including labeling rooms, cleaning specific rooms at a time instead of the whole home, spot cleaning specific areas, and setting a cleaning schedule for specific days and times. Additionally, the battery life on the vacuum is not bad. The dog really doesn’t mind it when it’s running around and it does a good job of adapting to get around him when necessary. It took a bit of time for him to get adjusted to it running when he is in the crate as he was unsure at first, but now that he’s been around it enough he doesn’t care anymore. That all being said, here is the reason for the four-star review. Oftentimes the vacuum needs to stop to charge to complete a mission and it can get a little annoying because it waits until it’s fully charged before finishing up, which can take up to three hours. During that time, I’m generally waiting around with items perched up on furniture waiting for it to come back around. For this reason, I tend to try to run it when we aren’t home. The mapping does improve as the vacuum does more runs and better learns your home, but any adjustment to the physical area of the map (adding additional rooms or spaces) forces you to re-map and start from square one. I have unfortunately had to go through this process multiple times as I got to understand how the vacuum works and cleaned up additional rooms in our home and removed obstacles on the floor to allow the vacuum access. I will likely have to do it again if/when I decide to allow it access to the game room/study and any closets. The main issue with having to repeatedly map is that the mapping process causes you to need to really remove any potential obstacles. For example, we have a baby gate blocking the dog from the hallway that leads to the bedrooms while he’s home alone, and although I have it raised so the vacuum can fit under it to get where it needs to go during cleaning cycles, I have to completely remove it when re-mapping otherwise the vacuum recognizes it as a wall. Additionally, while I can check the map mid-cycle to see if it’s still cleaning, it does not show me in real-time where in the home the vacuum is at any given time. While these things aren’t a big deal in the grand scheme of things and the pros absolutely outweigh the cons, I would just think that this company is capable of refining these things to improve the user experience. However, this could also be because I don’t have a more expensive/advanced vacuum as this is my first time trying it out. Was the money I spent worth it? Absolutely. Would I do it again? Definitely. Will I buy this exact one again the next time I’m in the market for one? Probably not as I’ll likely go for something higher end. Regardless, this is a very effective and solid choice for a first time robot vacuum buyer.

It’s not perfect but I got it 56% off on prime day so I can’t complain. The mapping is pretty good. It’s not very loud. It looks nice. It doesn’t vacuum every square inch but it’s good enough. It’s better than vacuuming myself.

While relatives have had them for years, this is MY first robot vacuum. In my opinion, this is the BEST budget vacuum at the price point. I purchased one on sale for $139. It was super easy to get started and watch it go with AMAZING results in the dustbin! Okay, so it was purchased to use at my parents' house, but I HAD to test it, right? :) Now, it worked so well, I immediately ordered 2 more (taking advantage of the $ale) and have 2 at my parents' house and one at my own. I use the schedule feature in the app to run mine every day at 9am. It starts up perfectly. With a Basset hound, it does an amazing job of keeping the house livable in between my own vacuum/mop jobs. I'm a firm believer in doing a deep clean with a larger vacuum, but with this running in between, my house is HUGELY improved. To top it off, running it at my parents' house couldn't be easier with the app. I can start and stop them on MY app, and all they have to do is empty the dust bins. I've been running them for a little over a month now, and am very happy with the results. PROS: -Runs much longer than predicted, even on standard power. -Easy to empty dustbin. -It has an Air filter (and despite others saying you have to remove screws to get to it, you don't. The outer mesh is fixed in place with a screw, but the filter cartridge slips out the side). -You can "Set it and forget it" for the most part if you use scheduling. -Compared to a standard vacuum, this baby is VERY quiet. That isn't to say it doesn't make any noise (seriously, it has suction and airflow... it's GONNA make noise). -If you put it in ECO mode, it is even quieter, but regardless of the mode, my basset doesn't run from it. :) CONS: All 3 of the models have a 'different' sound when running. Seriously, they each sound completely different and have different noise levels, which makes me wonder. Next, she -her name is Suzie- completely ignores the boundary strips I purchased to use. (And no, I did NOT place it under anything. I even tested by laying it face up straight across the edge of the carpet... on top. NOPE, she rolls right over it -_- ... and the 2nd one I cut to fit the base of a pole lamp that she kept getting stuck half on/off of. Since it was metal, the strip just magnetically attached to the round base side... NOPE, she still bangs into it. Although she hasn't hopped up onto it anymore so... you be the judge) TIPS: 1st-If you get it on sale, go ahead and add the warranty coverage. I did. In my opinion, a CYA is always a good thing. It gives me piece of mind that if one of them turns out to be a lemon (all things have them, even vehicles) I'm covered. The most I'd have to pay is shipping and that is NOTHING compared to purchasing a new one. Besides, as I said above, they each have a unique motor sound, and I feel better knowing that if there is anything that would take away from the motor life involved, I'll get a repair or a replacement. 2nd-take the time to look at the undercarriage and inspect the roller. You never know what could potentially get wound onto that brush roll, and it's super easy to pop it out and clean it off (if you've ever had a large vacuum, you should already know to do this as regular maintenance). Keep in mind that the harder that brush roll has to work, the more pull it puts on the Motor. Stressing that little thing will potentially take away from its life of service. Final Thoughts? I love it and would recommend it to anybody and everybody. And if it's on sale it is HUGE bang for your buck$! ** I gave all 5 stars except the 4 on Deep Cleaning ONLY because of my own beliefs that you need to get out the big vacuum at least once a month (depending on your environment maybe a little more often).

Me and this vacuum have a love/hate relationship. I previously had a robot vacuum that I loved, it was Eufy brand. I had it for years. Loved it, it still runs, it's just loud now. So, I had this one in my Amazon cart. When it went on sale for $300, i was so excited and snagged it up. Unfortunately, the wifi is crap. It disconnects all the time, to reconnect it, you have to go thru several steps, push this button, wait for the beep, enter your password, bla bla bla. So Annoying!! Secondly, the battery life is sad. Doesn't run very long before it has to go back and recharge. The recharge takes 3 hours. It would run longer if it didn't stop mid-clean to go back and empty itself, even tho it wasn't full. I feel like thats wasted battery life that could have been spent cleaning. The positives are that it is fairly quiet and it picks up lots of dirt/hair. I did find that switching it to eco mode helped the battery life. But i have hardwood floors throughout my house. I think if you had carpet you would need more suction. All this to say, its an ok vacuum but I would never pay the original price of $500.

This robot vacuum is about as good as I hoped one could be. I don't think it can completely replace the need to use a "real" vacuum, but it does help with quick runs here and there, more of a daily pickup that I back up with a weekly deeper run at my higher traffic areas. First, I have a large main floor with hardwood and some deep-pile area rugs as well. Also a guest bed and office, each with carpet, and the guest bath and powder room with tile. This vacuum cleans all those surfaces well, and switches between them well. It will also return to its dock and empty itself and head back out to finish, with no input from me, which is nice. I included a picture of the "lines" it leaves behind on one of my rugs, something that makes me happy and helps me feel like it is really cleaning. The only "negatives" are that I cannot do my entire main floor in one run, the battery won't last. This works okay for me, as the app allows you to select a room or rooms for it to do. It does take a bit for the AI to get a good feel for your map, and the instructions are not very clear. I had to delete the first few maps, but eventually we got there. Once it's mapped, though, I find it easier to pick up one room at a time and have it run, then put that room back together and pick up another room while it charges... I like to move chairs and pet toys and other things to let it run it's route smoothly. I find when I leave something unexpected out, it does a good job going around it. But then that spot gets missed- and under chairs is a spot that always needs attention on my house. It also is decent on pet hair, and I have three cats so we keep it busy. But it doesn't do well on my one rug that has a patterned pile. Basically, it's bumpy. The robot doesn't pick up as well on that rug, with the raised pattern making different depths. To be honest, I cannot even get my uprights to do this rug well, and use a hand attachment. So it's not a surprise but a bit of a disappointment, as that's my busiest and rug that needs the most attention. It does a passable job, but simply not as good as it does in other places. My last complaint is is will sometimes struggle to find its home. I think it has sometime to do with where I put the dock-maybe too close to sliding glass doors that also seem to confuse it for some reason. This can create a frustrating loop of picking it up and putting it on the dock, it venturing out and going away from it, repeat a few times until it figures it out. I'm moving this to a different floor with a more basic floor plan, and will find a better dock home. I expect some of these issues here and there, it is not a thinking being after all. So I feel it has a tolerable amount of glitching. I guess my only other wish would be for it not to let my cat stare it down and turn it away. The cat likes to protect his spilled kibble and will stand over it when the robot comes to get it. The cat wins the stand-off every time, and I end up having to sweep that little spot. But I understand why a robot would not want to deal with the wrath of my 15 lb knucklehead. He can be a jerk. I do recommend this robot vacuum, especially if you have multiple floor textures to deal with. And pets. Just don't expect it to replace human cleaning completely.

This has been a house saver! Our labsky and long haired kitty were driving me wild with the amount of cleaning I had to do with all the hair. This has reduced the workload and I'm so grateful we invested in one. We unload it everyday because of all the hair and stuff it picks up. It runs on time and love doing it first thing when I get up to keep an eye on it. The only con is it gets stuck on our screen door track, but problem solved by closing it. It will get caught in clothes and towels left on the floor, so run it only when your floors are clear of that. 200$ sounds like a lot, but it has paid for it self with saving me time, energy and stress over cleaning. Put it in your cart and buy it if you want something to help you maintain cleanliness without the headache.

Demorei mais de 4 horas tentando conectar ele no wi fi, realmente muito dificil e pelo que vi muitas pessoas tem o mesmo problema. O app não está disponível em todas as regiões então vc tem que ter conta na loja de uma região que tenha o app e para quem fez a compra internacional na amazon, ao abrir o app vc precisa selecionar a região que comprou o robo e não região que vai usar.

1- Does not work in the UAE as an app (need to download an apk) 2- after working for 2 days - it broke - does not self empty 3- Suction power and maintenance is bad. Do not waste ur money. other options are better i got the Roborock Q7 max and is wayyyyyy better and is supported.

This device kept breaking down and the company keeps stalling on my refund. Its been 2months since its been picked up But STILL they have not refunded me.

Gran product de limpieza