DIYHD 12FT Rolling Ladder Hardware Sliding Rail,Top Roller,Floor Wheel with Brake

Worked well. Very strong. I can do pull-ups on it. Ladder worked well

Install was straight forward

We built 2 sets of bookcases.So I bought the 20' length as one side is 12' and the other is 8'.Easy to install. The ladder does need a little bit of a push to go over the connections. One did arrive without a set of O rings but since we weren't using them as a whole we didn't need to use it, but IF we had I'd have been a bit more disappointed.Our original thought was one ladder and just move it from one side of the room to the other, but the way to remove it from the rail isn't possible for us. So one side has the rail just for looks at this point.The MR built the ladder himself. Now to just fill that second set of bookcases. These were my birthday gift.

Bought this a while back but it worked great. I built my own ladder for it and it was done out of 3/4 so the screws for the top bracket were too long but it was my fault not the product.

I was a little bit leery after reading some other reviews. I read that it is difficult to install, the connectors fit too loosely and the hardware is junk. I had none of these problems. Maybe I'm just a bit more mechanically inclined than some. It was not difficult to install at all. The little plugs that are used to connect the extensions do fit loosely when they are not mounted to the bookcase, but once it's mounted, they're as sturdy as can be. I can hang my 200lb body on the spot where they connect and it doesn't budge. As far as the hardware is concerned... The screws are an M10. That's a pretty big screw. If you try to screw it directly into wood, there is a really high likelihood that you are going to strip the head or break it clean off (with an impact). It doesn't matter what brand of screw. Take the time to drill a pilot hole for each screw and it will work just fine. This installed like a breeze, looks great, and works perfectly. We are completely satisfied with it.

Overall the quality of this kit is great. It is very smooth and quiet running hardware. However, the reason i chose this kit over others was solely for the braking wheels. on the first locking and unlocking of the brake levers, they broke. These are the only cheap plastic parts in the kit. Its been 30 days so i cant return. I have been trying to reach customer service but the only available way to contact seems to be a bogus email. Customer service is everything. I would be happy to purchase several levers in case i need to keep teplacing them. How do i do that if nobody with communicate with me. I may be forced to order another caster set for 60$ from the same company. What happens when those break? Sooooo frustrating!!! Other than this issue the kit is good. Only other complaint would be where the pole sections connect. The connector is not tight enough and the poles move a bit as the ladder rolls across. Works ok but could be better. Good kit for the money. Just wish somebody would reach out

Works great. We installed it in our cabin to access the loft area and the ladder rolls beautifully.

This kit is great and affordable. However, instructions are limited for installation. Luckily my parents are handy people and were able to figure it out after watching a video on YouTube. My main issue with the kit is that one part is defective. The kit comes with two end caps that keep the ladder from rolling off the bar. One installed just fine. The other, the screw inside is unable to be loosened or tightened to be properly installed. We have tried WD40 and are unable to get the screw to release. I attempted to use the contact info on the website to request a new part from the manufacturer, and the email format is incorrect. So, while this is a good value, I cannot safely use the product without the final piece. It is installed and took quite a long time to get it properly done that I am not wanting to return; I just want the final piece to complete the rail kit.