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F**K
UPDATE : Only had it a few days but Customer Service is TOP NOTCH
Update 3 : I watched the new Top Gun trailer and immediately went out to fly my drone....If maverick can do it, so can I : Right? Well, three minutes into my epic flight I took a wrong turn, panicked and flew right into a tree, 40 ft up.Drone lights were blinking because of the cool motor stop feature ( to keep it from burning up ) and it just sat there. Man! , this is not good. Quick thinking going on right now because I am not leaving my drone behind......I got my little giant ladder and a telescopic extender stick and off I went.I got to the top of the ladder, grabbed the stick with help from my honey, and reached the drone's nesting place. I snagged it! "YES".....uh oh.....feels a bit top heavy....losing my grip......Bang! Dropped 20ft into the grass. I climbed down, grabbed the drone, turned it off then on and went through calibration. Did I mention "No damage" ?? Darn thing took off straight and true. I trimmed it and it flew good as new.This little guy is tough as a $2 steak......and must taste good to trees. I will be more careful. Climbing ladders to reach trees to dislodge drones is not my forte. All is great and still loving the drone.Thank you Force 1. I love the Red HeronUPDATE 2 : The company reached out to me and informed me that THEY WOULD register my drone for warranty. This is THE BEST customer service I have ever had. Very positive experience with Force 1. Thank you Force 1_____________________________IUPDATE: I tried registering this drone on the Force 1 website. For some reason they would not honor the warranty by registration because I did not buy it from them. Sounds kind of weird to me but wanted you folks to know. I did not know I was buying this from a 3rd party. it really should not matter but wanted you to know. If you buy this drone here ( and it is a great little drone) you will not be eligible for the extended warranty by the Force 1 company.----------------------------------------------------- love the drone and it's really a lot of fun and pretty easy to learn but the #1 thing is the Customer Service. They are really on the ball. Let me explain. When I got my drone I was going through the manual and noticed I was missing a Hex Wrench provided in case of repair. I contacted customer service through email. They responded within an hour and offered to replace it. I have dealt with a lot of customer service but I was very impressed that something so little was given a degree of concern. The email i received from everyone there gave me the impression they care about the customer. Fun Drone. Great CS.
C**O
Me new favorite toy/camera!!
This is my new favorite toy..lol..... I received this product today (09/15/17), sometime in the morning hours. Later in the day when I finally decided to open up the drone and build it, it was half way built for me. The assembly of this product was so easy, that I did not have to read the instructions for it, it is self explanatory. before I started to build it, I put the rechargeable battery to charge first for about 30 minutes until fully charged. The controller comes with instructions over the control itself, so it is easy to understand how to control the drone and how to take picture and video. I am definitely not one to fly anything because for me its hard to control them, anyway, I was able to fly this drone with ease, not only have I mastered the flying/controlling of the drone, I have also learned how to take video and retrieve it. This product comes with a USB and disk in order to plug up to your computer and be able to watch the video as well as the Pictures. The video and picture look so clear, and so beautiful, do not regret getting this at all. Love it and definitely recommend it... Oh yea, even my 5,7,and 8 year olds can fly it!
S**.
So I decided to go with this one and it is a good beginner choice
I’ve never flown a drone before. So I decided to go with this one and it is a good beginner choice. I’ve crashed it quite a few times when learning to fly it and it’s holding up great. The camera isn’t too good for photos. It’s pretty pixelated. But it’s fun to watch videos and the pixelation is less noticeable. The battery life is pretty good but takes a very long time to recharge. And it lasts longer with the camera removed. It does seem to have some trouble when there’s even the slightest breeze. Which kind of sucks for me because I live on a hill and it’s pretty windy all the time. But on the bright side my dog looooves this thing and she has a blast trying to catch it. And I have fun watching her. It’s fun for everyone.
B**W
Nice beginner drone flew away
This was a Christmas present for my 8 year-old son, who had wanted a drone for months. I read the reviews and felt confident that it would be a great beginner drone, and we were not disappointed. Within the 15-minute first battery, my son and I had great control over this drone and were taking off/landing, and taking pictures and videos. In short, this is a great drone to learn with and a lot of fun. I have great pictures of my son on Christmas day flying this, and that is worth a million dollars to me.Two weeks later, my son was flying this drone within its limits and taking some video when I all of a sudden heard him crying and pleading for help. I came running as fast as I could and took the controller within a minute, but it was no longer responding to any commands. The last I saw of the drone was it flying higher and higher away from us to the north and west. It was a sad moment, and now we are left with the controller, extra battery, and extra parts, but no drone. The irony is that I purchased the extra parts pack thinking he would crash and wreck the drone and we would need to fix it. That never happened, but I did not count on us losing the drone entirely.We liked the drone when it was here (5 stars). I dislike the drone for it disappearing (1 star). Thus, I am giving it 3 stars. This was a big ordeal for my son, but hopefully others won't experience it.
A**R
good for beginner
got this for our nephew, he loves it, it's easy to use and lots of fun to play with, maybe not the greatest technical features but for the price is a good buy,
K**A
Five Stars
Awesome
Trustpilot
2 months ago
1 day ago