Laguna Pressure-Flo 3200 UVC Filter

I brought the Laguna Pressure-Flo 3200 UVC along with the Laguna Max-Flo 2900 Electric Waterfall and Pump because I thought I was getting the best. I spent $500 for both. And because I spent that kind of money, we hired a electrician to run electric underground and mounted outlets by the pond. It took over a month to get this done and find the right flexible hose to connect both. Before I even got a chance to plug them into the outlet, I went to connect the intake hose to the filter and it cracked!!! I plugged them both into the electric outlet and water was shooting out!!! $350!!! I was desperate. I put Gorilla Glue and eventually bought a can of rubber spray to seal the crack. I called Hagen, who manufactures the Laguna products, to complain about the poor quality of their product. (If you look at the picture of the filter you'll see how thin the side intake area is compared to the outtake area and the area that dispenses the waste. Oh no, you can't see it because it is on the right side.) Their reply was "We do not cover that. Do you want to make a formal complaint?" He gave me an email address.I was able to find a replace lid from a company online for $40, but I'm trying to make due with what I have. It looks ugly. Unfortunately, in the last four days I've went in the back yard to find an empty pond. The hose keeps coming off the filter. I connected the hoses to the attachments that came with filter. First time I had electrical tape to try and secure it. Second time I had a clamp screwed in tight. It still came off!!! My husband helped me put an additional clamp on both using an power drill to make sure they are secure. I'm so paranoid. I keep looking out the window to see if there is water in the pond. Fortunately, the pump is still working!!!Would I recommend this filter to anyone??? NO!!! I almost have my mind made up that if it disconnects again to just buy a skimmer or just connect the pump to a waterfall attachment and count the loss. We shall see. By the way, when it is connected the pond is nice and clear. But just the problem of worrying about it leaking where it cracked and the hose disconnecting is too much!!Signed,Very DisappointedJuly 22, 2013Update - Well, the Gorilla Glue and rubber spray finally gave way. Fortunately, I had ordered the replacement lid from Amazon for $29. Thank you Amazon!!! Was able to transfer everything over to the new lid. I was shock on how the flow of the waterfall is so much stronger now. I finally go my pond the way I want it. No thanks to Laguna!!!

I have a 750 gallon turtle pond in my backyard with a bunch of huge gold fish. During the summer I need to run two of these with the highest pumps.I've only used Laguna products for years and I hate to say it but I've had a lot of problems with various parts breaking, which is pretty frustrating. I live in southern Arizona so I don't know if the summer heat is partially to blame for this, but it wouldn't be a stretch.With that said, I have nothing but good things to say about Hagen customer service. I've never had them not replace a part that broke. Whenever I open a ticket, I just attach a pdf of my amazon receipt and they will usually just issue me an RMA number and tell me to send the part back in. Once or twice we had to make more than one exchange before getting to that point. I have to pay for shipping to them but they pay for shipping back to me and I usually get my new parts back rather quickly. It usually takes a few days to get a response to an e-mail ticket but it's never been mission critical to me so I always just use e-mail and I'm ok with the lag. I'm sure if you called in you'd get the faster service.In summary, I've had parts break often but I've never had a problem getting Hagen to honor warranty parts and I can't think of any time they didn't send me brand new stuff for the warranty replacement. I'll continue to buy Laguna stuff because I know they honor their warranty and in a timely manner.

We purchased this UVC filter thinking we were getting one of the best on the market. It did a great job of reducing the algae in our koi pond within a few days. Things went great until we put it away for the winter. We VERY carefully disassembled everything and packed it away with cushioning. In the spring, we carefully inspected and reassembled everything. Once it was running, we quickly realized the UVC light wasn't working as the algae was getting the best of the pond. I ordered a new replacement bulb thinking it was regular maintenance and per the owner's manual.The algae got worse, so I took the thing apart again. The bulb was clearly blown--black smudges near the connectors. I ordered a new bulb and consulted the owner's manual. I did the wet test as per the book and found there was water inside the quartz sleeve, which obviously blew the bulb. Now I have to find someplace to get it fixed, or I can buy a new head assembly for eighty bucks.Boo! I wish I'd bought a different style of UVC light, which was all we really needed.

1st-product was not as described, a 17"UV lamp. It was a 12" lamp. 2nd- product did not even work when plugged in. Isn't there something called the 3-Strike-Rule? Here it is...topping this all off was the fact that this UV lamp is to be utilized for Ponds & LIVE Koi fish, in the pond pump housing, so when the water flows over a directed Quartz sleeve that these lamps MUST FIT INTO, the parasitic pathogens become neutralized and die, thereby saving the KOI from flesh-eating parasites! Did I mention Product did not FIT as described and did NOTneven FUNCTION? Thank God I was able to locate a supplier 60 miles away, at DOUBLE the COST, who could deliver the TIME SENSITIVE NEED FOR THE PROPER SIZED UV? Enough said! Thanks but no thanks.

I have a 700-800 gallon koi pond and I purchased this to replace my last filter that died after 5 years. This filter was cheaper, and did a far better job. This summer I had no problems with algae at all, the UV worked as advertised. Additionally, the filters are incredibly easy to clean using the backwash feature. Considering the ease of maintenance and overall performance of this system I would definitely purchase it again. As an added bonus this item was HUNDREDS of dollars cheaper then at the local aquaculture store. Be sure to read specs - many manufacturers seem to change the names of some identical products.

The best thing I have bought. The extra strength UV bulb keeps my pond clear. I just wish I had bought it years ago, if it was on the market then.

Easy installation and so far clear water , a long summer will tell how efficient it is .

Klasse Teil. Leicht zu reinigen und absolut Top in der Filterung des Teiches. Kann ich weiter empfehlen. Wsser wird glasklar.

Schon nach gut einer Woche war ein neu angelegter Gartenteich mit der anfänglich bekannten Schwebealgenproblematik klar bis auf den Grund (ca. 120 cm). Inhalt des Teiches sind ca. 10 m³ und als Pumpe ist eine eine Laguna 7600 Teichpumpe angeschlossen.