Full description not available
F**L
Possible design flaw as far as durability.
The product arrived quickly and worked beautifully for about 2 months. Then I started noticing that it was charging slowly and activating and deactivating as I held it in my hand with the power cord attached. Well now it doesn't charge with the button or connected to a/c wall power. It turns out that the male power insert into the bottom of my phone is loose/broken so it will not charge at all. Occasionally I take my phone out to bluetooth charge so I don't understand how this breaks the connection piece. The reason I give it only 3 stars is it only lasted a little over 2 months.Since posting my review, the company's customer service department contacted me directly expressing their sorrow for the problem I had and offered to rectify things. I thought being past the return date it wasn't worth the hassel of a warranty claim. They informed me ut was under warranty and if I dedired, they'd send me a new one. Well, they did and I didn't even half to return the defective product. Cudos to a standup company with real customer service principles. I've had it about a week now and it's working beautifully so far, just like the original. I gave it 5 stars for the outstsnding customer service. This Vet truly is greatful!
T**N
When it works...keep using it!!!
I'll be honest, I wasn't expecting much from this charger/case. After receiving it I was more than happy and have been using it daily to extend my playtime; excuse me, work time.Of course, it arrived unharmed but the timing couldn't have been better. As I arrived home with a near dead battery I was greeted by (sorry babe) by what I thought was another useful, yet boring portable mobile phone battery. It won my heart from the start by having a semi charged (after giving it it's first charge I have guess it was between ⅔ and full. It was easy to use (I have a drawer full of these things although this version uses usb-c). My first usage included some online work as it was charging and despite not actually timing it, I know it is notably faster than any of the models I have owned prior. I unplugged my Note 8 after it reached around 75% and continued using my device. After several rounds Guns of Boom I was alerted to another low battery warning. I pushed the little button on back (the power button) and viola in what seemed like minutes (j/k but it is fast).ProsConvenient- no need to lug a battery and a cord.5500mah capacity- enough to give a little over a full charge and a halfDoesn't feel much bigger than and otterbox type caseDoesn't obstruct screen or sensorsPrice…(a bargain is a bargain)ConsIt is a little heavier than most cases (which is understandable considering there's a battery in there)It doesn't offer drop or scratch protection (but it wasn't supposed to)The pros are why I love this case. The cons are just the reality that nothing can do everything and shouldn't be expected to.
N**K
Sleek and fast
The case is a sleek matte black and it looks nice on the phone. I do wish it had a little grip on the sides. It goes on fairly easy once you get the hang of it but it takes a little effort to get it off. It fits nice and tight so it may get easier with more use. The back is a hard plastic and the sides are firm rubbery so they have a little cushion and give. The edge at the top and bottom is very slightly raised so it might other a little bit of screen protection if you drop it. It does make the phone bulkier and heavier, if course.I do feel like this one is much more premium than the one I had for my S7 edge. The ports are all easily accessible and the buttons work fine. It is easy to get the stylus out. It's not something that I want to carry around all the time but it sure comes in handy when your phone goes dead. In my job I drive around all day getting in and out of the car all day. We use our phones to communicate a lot and I listen to Spotify all day. I am nit in the car long enough to charge it much and I have to carry it with me all the time, so this case provides the perfect solution. It's also great when we are traveling and when I take a lot of pictures because that really drains the battery.
Trustpilot
2 weeks ago
1 week ago