Refurbished iRobot Roomba Combo J7+ Paired with Alexa or Google Assistant Robot Vacuum and Mop

I've been using my Roomba j7+ for about a month now and can give an informed review. A word of caution: Beware of buying "almost new" for a reduced price. I ordered one and it would not charge no matter what. I followed all of the instructions and even called customer service and we worked together to try to solve the issue unsuccessfully. I returned the item to Amazon, but ordered another, this time making sure it really was new and not used. Don't buy used. At least I won't again for these things. Pros: The Roomba j7+ works really, really well especially in the vacuuming department. I have two cats, one of whom sheds prolifically, and a large dog that does the same. This thing does a pretty good job at getting all that off the carpet. It does a better job at vacuuming than my old push vacuum cleaner, and that was a pleasant surprise to see that. I run it every day. It vacuums the carpets, and vacuums and mops where I have white ceramic tiles: the kitchen, entryway and two bathrooms. The AI never ceases to amaze me. This thing makes decisions which room to vacuum next (unless you tell it to vacuum a specific room), goes around wires and I hear even pet poop (I don't have that problem in my house). It's very good at suction and goes slow enough to do a bang of a job cleaning the carpet. My wife an I have even given our Roomba a name. He's George. Our George won't fall down stairs. It just refuses. From my kitchen there are stairs leading down to the basement. There's no door at the top of the stairs. George the Roomba has "cliff" sensors preventing it from going over the edge of a top stair and tumble down the stairs. No need to set an obstacle blocking the robot from getting to the edge of the stairs. You can set a schedule for it to vacuum certain areas or the whole area (your home). You can have it do it every day at a certain time, every other day, any day of the week and any time of the day you want. You can even set it up so that it vacuums as soon as you leave the house. It's kinds like Santa Clause: it knows when you're asleep and it knows when you're home. (It was an early Christmas gift my wife and I gave to ourselves.) The Roomba J7+ works with Alexa and Google. I presume it works with Siri, but I'm an Android kinda person. I have Amazon echos in every room of this house, smart bulbs everywhere, and I can turn on lights or change their colors just with my voice. I can also say, "Alexa, ask iRobot to vacuum the bedroom" and it will say, "Okay, I'll tell iRobot to vacuum the bedroom." And magically the Roomba wakes up, backs away from the charging station, and make a beeline for the Bedroom without bumping into a wall or a door or anything. Cool stuff. Impresses visitors to the house. Cons: I'm disappointed with battery life. My house is fairly simple, not a huge mansion. I have a bedroom, living room, office and kitchen. That's it. Two bathrooms and the kitchen has white ceramic tiles, one dog, two cats, my wife and myself. Sometimes we have grandkids crawling all over the house, but not every day. George (my iRobot Roomba J7+) has to take two breaks, return to the charging station (where it empties the bin inside the robot by powerful suction into a proprietary vacuum cleaner bag (that cost $19.99 for only 3 of them). and then remains there while it recharges due to low battery. An hour and a half later it comes back on automatically, goes to the place it stopped before, and resumes cleaning until it's finished the mission. However, because it has to recharge twice, it can take over 5 hours just to vacuum and mop the house. So I'm disappointed with the battery life. I just had to finish mopping my kitchen floor by hand. I find that I have to do that once a week or so, even though the iRobot Roomba J7+ rolls into the kitchen, lowers it's mop and starts vacuuming and mopping the floor. George the Roomba doesn't do a very good job mopping. The little "mop" is a crescent moon shaped pad that inserts into the top of the vacuum cleaner. It can be removed and washed, but it's about the size of a small wash rag. You fill a small tank at the top of the vacuum cleaner with whatever cleaner you want to use. The iRobot Roomba j7+ came with two small packets of floor cleaning stuff. One for tiles, another for wood floors. Once that was gone, I just use stuff like Mr. Clean. You can pour it in full strength or diluted. It's up to you. But in the end it's all about that "mop head." You know, the small crescent moon shaped pad that is smaller than a wash rag? The Roomba comes with two of these in the box, and you can detach it and wash it in the sink. When it's all said and done, however, how well can you clean a floor with good cleaner but one small wash rag that gets dirty fairly quickly. So after a week I've noticed the ceramic kitchen tiles needed a more thorough hand mopping, and I consider that a con. Summary: Overall, this thing has improved the quality of our living and has been doing a good job vacuuming our carpets and picking up animal hair. It saves us time to do other things we enjoy doing, and it's fun to watch, too. It doesn't do a perfect job at mopping, true, but it does vacuum and mop. You might need to still do some mopping, but not as often as before. The battery life is disappointing. I thought it would be able to do the whole first floor of the house in one go, but it has to recharge itself several times and therefore takes a long time to finish the vacuuming. A workaround would simply to have it vacuum more used areas of the house more frequently, and the less used areas less frequently, thus reducing the area it has to clean on a daily basis. This would give enough battery life to complete it's job. I've read a lot of reviews, and i've got my personal experience. This is probably the best vacuuming robot that you can buy.

UPDATE 12/16/2023: It has been almost a full year since I wrote the Original Review below, and there is some additional information that I learned after I had posted it. In the end, I was working directly with one of iRobot's CSRs who also looked into other brands to make their products better. He was able to get almost immediate responses from Tech Support, and we were able to identify many of the issues that I had been having. One of the biggest is that you can't have multiple iRobot devices on your network when using this device. If you do, none of the devices will work properly, which is what I had reported. However, there is a core issue with all of iRobot's mopping devices which still exists today, and that is "conservation of matter". If you remember high school physics, or chemistry, you know that this means that matter cannot be created, nor destroyed. It can only be changed or moved. You might be thinking how does that have anything to do with this device? Well, dirt, grime, liquids, etc., are all matter. If you don't do something to physically remove them from the floor, they just constantly get spread across your entire house. The same goes for the cleaning fluid, which is never removed from your floors, it just piles up, layer by layer. BTW, the bottoms of my feet were solid black after using this for a couple weeks. I think you can see where this is going, as you will need to manually remove all of this guck that keeps getting thicker as you use it. I had concerns about this from the beginning, and they were confirmed when I bought a Shark Steaming Mop to clean the floors after I returned the Roombas. The steamer uses nothing but steam to clean, and when I first tried to use it I noticed that the floor was foaming up with soap and I had to stop using it, as the soap would have damaged the steamer. I did purchase a different system from a different manufacturer to replace my iRobot devices, and this device has been working perfectly for almost a year. At the time that I bought it, it was the top device on the market, and I had to pay full price ($400 more than the Black Friday Deals) because iRobot took so long to respond. But, I am more than happy with this new device. It is a full cleaning system, vacuum with mop and wash and dryer. The mop and wash cleans the mop every so many minutes (10+ in increments of 5 minutes) where I have it set to 20 minutes. So, every 20 minutes it goes back to the dock, washes the mop, and then resumes where it left off. When it's done, it empties the vacuum bin, washes the mop, and then dries the mop for 3 hours (configurable), something that Roombas cannot do. For the first 2 weeks that I had it, I filled the tank with nothing but water, and it took 2 weeks for it to completely remove everything that the Roombas had left behind. The water in the waste bin was almost completely solid black for the first week, and then became more transparent over the following week. I live in Las Vegas, so there is a ton of dirt that gets into the house, even with the house sealed shut. Now, my floors are very smooth, not at all sticky. Both my socks and feet are no longer covered in crud. If you solely need a vacuum, the iRobot vacuums are not bad. However, I can't recommend any of their mopping devices, as they do not clean anything. They simply spread the mess over the entire floor space and add a very thick cleaning solution to it, making it even worse and sticky. My current solution removes everything from the floor and uses a very light cleaner. After 3 refills where I add cleaning solution, I do 1 refill with water only, just to make sure that nothing ever builds up. I hope this update helps, as it brings up fundamental issues with iRobot's mopping products. Original Review After trying to get this to work correctly over the course of almost 4 weeks, I have decided to return this product, the M6 that I also purchased, and all of the accessories. The major reason being that the App just does not work correctly, and you can't use any of the devices w/o the App. Additionally, the mapping is absolutely terrible. My entire house has hard floors, which should produce almost perfect mapping, but each room has walls that 4-5 feet displaced. It thinks that walls are 4-5 feet thick as well, which has led to other issues. I have followed all of the directions provided online, and from working with their technical support, which stopped communicating with me once I provided them with a list of about 20 things that I found wrong. The App constantly loses communication with the devices, and when it does, you lose all control of the device. This isn't a WiFi signal issue, as I have full maximum signal coverage throughout the entire house, and all other devices work perfectly at all times. I performed a factory reset at least 6 times w/o any change. I have rebooted each of the devices at least 30 times w/o any change. You would think that after a reboot that you should be able to connect, but nope, none of the iRobot devices connects. I ran 3 mapping runs yesterday, all of which completed successfully, but not one of them updated the map. In the app it states that the map is not available, when I try to see the result of a Mapping Run. It will also ask you about changes to the map after a vacuum or cleaning, which is where I noticed that it was trying to tell me that it encountered carpeting in approximately 60% of my house. There isn't any carpeting anywhere, not even a rug. I could go on in regard to other issues, but I don't see a point. iRobot makes a lot of claims in their advertising, but I haven't found any of it to be true. When I did a deep dive into the issues that I have encountered, I learned that I am not alone, and that they've been reported at least 8+ months prior. I am going to try another product with the hope that it will work better. I expected better from a company that has been in business for over 32 years, but I guess that it is expecting too much. BTW, tech support has access to everything that you do with the app, and the devices. They described absolutely everything that I tried, they could see my map, and could see that I was constantly losing connection. All of the issues that I found are also listed on Reddit.

Short version - If you have actual carpet instead of low pile rugs, this really is your only option. The only true "competitor" to this style of combo, the Roborock S7 MaxV Ultra, is not rated to be able to handle a living space with 80% or more of real carpet, and refilling the reservoir after one or two cleanings is not the world ending hassle people make it out to be. Long Version - I recently moved from a location with primarily hardwood floors to a apartment with carpet everywhere except the entryway, kitchen, and bathroom. Beforehand I owned the Ecovacs Deebot N8 Pro+ which I purchased after doing extensive research and cost analysis. the N8 Pro+ did it's job, it got up any crumbs and kept the floor maintained longer in between deep cleanings. It couldn't handle a cleaning solution in it's reservoir so I just used distilled water as recommended by the manufacturer. As anyone who has done research on robot vacuums knows, it had it's shortcomings. Besides the water only tank, it also could not go onto carpet with the tank attached - A standard problem among the previous generation of robot vacuums. As such my bedroom, the only carpeted room in my previous apartment, was left untouched by the Deebot as it was easier to vacuum it quickly with a standing vacuum. Despite their flaws, my appreciation for vacuum robots pushed me into buying one better suited for my new home. So I dove once again into countless robot reviews, lists, competitions, etc. My criteria quickly pushed me to analyze the top models in each robot vacuum manufacturers catalog, specifically two robots in particular - The J7 combo and the Roborock S7 MaxV Ultra. Because the three hardwood sections are separated by spans of carpet, I wanted a combo robot that could complete the whole apartment in a single run without my interaction *DURING* it's cleaning job. This is where I believe many people get the purpose of a robot vacuum, and particularly this model wrong. This is a MAINTENENCE machine - simply put, this is not full service machine which removes the necessity to clean your floors entirely. All robot vacuums are a luxury device which extends the time between deeper cleanings. I have one long haired cat, and without this device, I would normally vacuum once or twice a week to keep my allergies from flaring. With a robot vacuum, I can extend that to once or twice a month should the robot do it's job properly. Same with the hard floors; because it does the equivalent of a quick swifter job, I don't have to scrub my floors as often. Vacuum robots are also not miracle workers who never break. For the hours it saves you cleaning your floors, it only needs a few minutes of TLC once a month to keep doing it's job. If you expect any robot to never have to be touched, even the RoboRock S7 MaxV Ultra which many will say is the Combo J7's superior, you'll be wasting your money. With that, the reason I chose this machine is because it can clean my entire house without me doing anything during it's cleaning. I don't have to remove a reservoir, or in the case of the Braava, pick it up and move it to the next hardwood spot in my house. From my research, no other robot can currently go from hardwood to medium pile carpet with it's mop pad attached. I could be wrong, or at the very least this review will soon be dated once iRobot's competitors integrate their solution for this issue into their product line. As of right now however, no other robot can do this without getting the carpet wet from it's mop pad (again, the roborock S7 MaxV Ultra cannot raise or cover it's mop pad far enough to prevent your carpet from getting wet). That is why I chose this robot, especially in light of it's flaws - that of which I am not blind nor a fan of the common issues reported on this machine. It's price point even on Black Friday is roughly 100-200 dollars more than it should be (in my opinion the sale price of 900 should be the machine's normal cost), it bumps into things quite forcefully, it's mop does not vibrate or spin nor does it automatically refill the reservoir or clean the mop pad on it's own, it's quite loud verses the other robot vacuums I've interacted with, and if you don' t program the roomba to vacuum your carpet first, the moisture from mopping can cause build up in the brush housing. My only note on the flaws listed above is perhaps because I developed good habits around the reservoir with the Ecovacs Deebot, I'm fine with the lack of a mop filling and cleaning system. To me, it's really not that hard to take a mop pad off after a cleaning or to fill the reservoir after two jobs. This review is based on my personal opinion, experience with robots, and willingness to pay for this kind of luxury equipment. My reasoning for buying this unit it niche, however it fills that role successfully, and because I hadn't seen any buzz around this specific issue I figured I post this review. Thank you for reading and I hope this helped you make a decision.

Very expensive but it’s very good. Cleans well and it’s better than most othe I’ve tried. However it does not worth all the money it costs and this makes a bad cost benefit balance this is the only reason I’m giving 4 stars. Another thing that is not good is the liquid confainer used for mop, it is too small and will not sustain a full clean of 3 rooms of of a house. Buy it if you want good floor automate cleaning. Not perfect and not cheap still the best in town.

I have only had my combo for a few weeks but I am very happy so far. I have other iRobot vacuums, two 600 series, an i7+ and a i3+. This will take came of my entire main floor, the i7+ that was here is moving upstairs where the i3 was which is an awful machine. I liked that this j7 saw the i7 map I already had and didn't even need to do a new mapping run. I had previously tried an M6 mop but I sent it back, the wheels were behind the mop so they left tracks. My wood floors have a sheen to them that made the tracks very visible. This j7+ combo is the first mop I have found that has the mop behind the wheels, eliminating that problem. Yay! I love that it vacuums and mops at the same time, so the mop pad actually stays very clean, not covered in cat hair and cereal pieces. I agree with other reviews that the pad takes some time to get damp enough to do its job but I consider this a minor issue The only negative is the sound of the base when it empties the machine. It is louder and higher pitched than the i7+ base and all the cats run every time it starts up.

I had a Roomba in the mid to late 2000s. This is much improved in many ways. However it has regressed in one important aspect. iRobot doesn’t have any obvious way to submit feedback, or feature requests. That’s a big downside. This Roomba is easily twice the cost of the one I had before. It’s also more than twice as sophisticated. It empties itself. It knows how to move around my house. It mops, sort of. In my opinion they got two things wrong. And they are both fixable in software. The robot doesn’t get close enough to the wall. Neither do corners get proper attention. I suspect that they are being conservative in their obstacle avoidance. The original just bumped into stuff, but it got in there. The other complaint I have is that once it’s mapped an area it no longer explores. I didn’t move the kitchen trash can during mapping. Now when I do move it, the space left behind is never cleaned. That’s really annoying. Sadly at the moment Bob is broken. The app can’t connect and no manner of wiggling on his station provokes a blue LED. So now it’s broken too. 1/22/23 Some of the above was user error. Apparently you are supposed to clean the charging contacts with a special sponge every once in a while so it can charge. I forgot how dirty these things become. Bob got a big chunk of hair caught between the rollers and the bin. The base station couldn’t suck it out. So there’s something to check everyday. I also have to remove wrapped up hair from all the axles and anything that rotates probably weekly. This may not be a problem if your hair is short, or you don’t shed like I apparently do. The reason for the update is my latest frustration. There is an area of my home that causes Bob to go crazy. He goes in there to clean and starts to deploy the mop and stops. Moves about, and tries again. And stops again. After a few iterations of this it returns home and you are told it’s done. I have tried placing it in the room, and it wanders around lost. And why doesn’t it clean while it’s wandering around? Seems like it would be a good idea. The thing that really get me is a while later I find it in a completely different room cleaning! But not in the room that needs it. I’m another room I rearranged some things. Now it stops where something used to be and vacuums around it. Why?!😩

Updated Review: I have had the J7+ Combo for 9 months now running it side by side with my ECOVAC T8 Lidar robot. I'm downgrading the J7+ Combo from 5 stars to 3 stars because of some random strange behavior. I'm not really sure what the root problem is but it seems like it will throw a navigation error code almost every run on areas I don’t send it to very often. It will just randomly sit in the middle of a room for 10-15 min running and not moving, then reports "Stuck" or returns to base with a navigation error. I'm going to try to reboot it and maybe recreate the map, but I shouldn't have to do all that. But on rooms that it regularly cleans it does a much better job. There are lots of comments about its ability to pick up hair. I have a Golden Retriever that sheds heavily so I can comment on this. I have my ECOVAC T8 do my hard wood and area rugs and I have my J7+ Combo do my high pile carpeted areas. The other day I decided to have the Roomba clean an area rug that my T8 usually does, the Roomba was able to “dig” deeper into the area rugs and get the embedded hair much better that my ECOVAC T8, but the downside is that it will often roll up the hair and large hair balls will get left on top of the carpet. Vacuuming more often has solved this issue for me and setting it up for 2 passed also helps. Also over time it seems like it is not using very much mop water anymore, my floors are not wet at all so when it mops it is dragging a dry mop pad across the floor. Don't know what's going on there.... Original Review: I have been playing with the new J7+ Combo robot and I wanted to pass along some observations of both lidar robots (ECOVAC T8) and the newer roomba J7+ Combo, I prefer the newer roomba overall. Lidar robots are more precise and have more efficient cleaning routes, but that's also the down fall of the ECOVACs lidar robots. Example, I do a 4 hour mapping run with my ECOVAC T8 robot, setup your rooms, schedules, etc... everything works great until you place a large amazon box on the floor in the same room as the robot dock, it thinks it is in a strange environment/can't locate itself and starts a new map. This is a BIG downfall of ECOVACs, it makes them almost unusable, and that's why most users complain about maps being blown away with ECOVACs. As a result to this day my lidar ECOVAC can only be used as a clean everywhere robot with no schedules and no floor map, I've given up making new maps. Roomba mapping system doesn't care about boxes, pet beds, etc and not seem like it will delete your map like my T8 did. I believe the roombas use pictures of your ceiling and other strategies for mapping, which is genius as most peoples ceilings don't change that often. It also like seems like the brush on the roomba doesn't get clogged up with hair like the T8 does. I work in commercial automation and love stuff like this and wanted to pass this along. Another thing people don't talk about often is the pile height and the density of your carpet. Another reason I choose the J7+ Combo is the fact that it can handle highpile carpet (greater than 1/2" tall), mine is 3/4" tall high density. Where as the roborock s7 maxv ultra will get stuck on high pile carpet (higher than 1/2") as the mop drags the along the carpet, where as the J7+ will lift the mop to the top of the robot so it is out of the way. The only thing I wish this robot had was a dock that could refill the mop water, but I need some more time to see how the J7+ combo does overall.

Please excuse this review if you somehow manage to have a working product that actually performs well for you. My experience is these J7+ Combos are useless garbage. Worked for exactly 2 weeks on a daily basis then started acting up. Issues started with errors that robot couldn't mop as it required a pad (Pad was on unit and replaced on a daily basis). 2nd issue was that the pads began mopping only in the center and both sides. Nothing would stop this issue including replacing pads. 3rd Issue was the robot wouldn't save maps, started moving furniture around (yes bumped into furniture and baseboards so hard it actually dented and moved items). Finally and the last straw, the robot ran over dog poop, entered keep out zones then started spinning in circles before returning to base without completing the job. Robot did absolutely nothing but spin within a foot of the base then returned. Received numerous useless errors on the app. Called technical support and here is my experience: iRobot outsources their technical support. The reps barely speak nor understand the English language. Went round and round for an entire week with Factory resets, rebooting, reinstalling app, re-registering device. Nothing worked to resolve the above issues. Technicians attempted to blame my WiFi for several issues (which of course is not the case as all other of my devices work just fine). The next was to blame a lack of understanding of the product (even though I understand well how to use it). No solution iRobot representatives provided worked. Despite iRobot's guarantee that the J7+ combo will not run over dog poop or they will replace with a new unit for the first year of use, I had to fight to receive a new unit as that is exactly what my unit did. Despite my thorougly cleaning the unit, it ultimately died. Finally reached an agent who agreed to send me a new unit (Jose #3). He stated I could simply dispose of the stinky dead unit. He additionally stated I would receive an email confirming replacement within 24 hours with shipping information. 3 business days later, no email. Forced to call again. New rep (Jose #4) stated I would receive an email within 24 hours (same as previous rep). This time I did receive the confirmation email along with shipping and tracking information. However, this email stated I must send the old unit back upon receipt of the new robot and the new unit will be sent without a battery. I replied that I was instructed to dispose of the dead unit (which I did). Receive "new" replacement robot in about a week. This supposed "new" unit is apparently a factory refurbished robot which is registered to another individual and wouldn't allow for resetting to a new user. Back to technical support. Again, USELESS!!!!! They read off a script and do not listen and give bad advice. When the tech support agents (they all use 3 names: Jose, Daniel and Thomas; despite being non-english speaking individuals with different accents and commands of the English language) cannot solve the DOA issue (reboot attempts, factory resets (that didn't work), app refreshes, etc.), rep (Daniel #6) stated it will take 5-7 business days to escalate to a higher level of technical support. After a strong warning to have him listen to me and another 2 hours of useless attempts to resolve the DOA issues, I hung up on "Daniel #7" during the final attempt to have this unit replaced once again. I give up as resolution is futile. I will file a complaint with the BBB and with my state Attorney General. After a full month of approximately 30 hours of useless nonsence, I still have an unusable and dead robot. The extended warranty purchased only covers years 2-4. Amazon will not assist as purchase is beyond their 30 day return window. This is a $960 waste of money. STAY AWAY and purchase a competitors product which actually works.

It’s even better than I expected. Fascinating to watch it working and seeing it deal with and remember obstacles, and improve its mapping with every pass. Embarrassingly I had no idea how dusty our house was! We love it.

It did not perform as per expectation. The e mail of the previous customer is not reset . We tried to factory reset but did not work. Kindly get the previous customers e mail rgistered deleted from the system immidiately under intimation to me. Also it was not clearly mentioned that this robot is a refurbished one during the process of purchase. When we receieved, it was a shock for us

I have been an iRobot user for years. I was used to the manual disposal of the bins every time it vacuumed. It was annoying, yes. The idea of bases was good but unfortunately it doesn’t work. They get clogged very easily, but the worst part is that the electric contacts at the bottom get dirty very easily. I bought the J7+ in the hope that the new model would have fixed the problems. I had a S+ for 7 years that I had to babysit daily In the last year. Sadly, 10 days after I’ve purchased my j7+, my roomba started having problems connecting to the base when it parks itself. I have my J7 to vacuum daily a 50m2 hardwood living room (no mopping). Everything went fine for a bit more than a week. Then I started getting those dreadful messages “there is a problem connecting to the base”. That is the beginning of the end. I have cleaned the electric contacts with a magic eraser, but I know where this is headed: I won’t be able to rely on the robot because I’ll never know if it parked correctly or of it has charged properly and is ready for another go. The water deposit is a pretty idea, but unless you’re mopping a very small area (10m2) it is not autonomous. You have to keep filling it every single time. Very disappointed at iRobot. :-( UPDATE: it was the best customer service experience ever!!! I’ve reached out to iRobot and I won’t deny I was frustrated. Those guys were FIVE STARS! Not only the fixed my problem completely (my Roomba is now working PERFECTLY), but also they made me feel like a prized customer. Extremely happy. Companies are not about the glitches they have, it’s about how they face them! Big kudos to iRobot!!!

El producto no es nuevo y hasta pienso que es falso y no trae ni instrucciones ni las piezas de repuesto y aparte no se puede configurar porq dice que ya tiene una cuenta existente pésimo producto no lo compren

I got this Robot because I thought it’d make my life easier. I’ve never been more frustrated with a product in my life: - Very very very stupid robot. You tell it to clean a room that’s 5 ft. away, it will take 15 mins to get there on its own. Won’t even vacuum on the way there, but it’ll spin that thingy and make a mess on the way there. - Does not spot clean. You got to wait maybe 30 mins for it to get to that spot on its own, and that spiny thing just makes a mess and throws dirt and dust everywhere. - Mop isn’t good. It just wipes an area maybe twice. - Sometimes it’ll just stop working and there’s nothing you can do about it. Literally look on Reddit and this is a common issue. - Even if the robot makes a map of the area and the user saves it, it’ll still update on it own and make up new rooms and areas even though nothing has changed. - Doesn’t work in the dark, even though it has a light… - Since I got it, it still hasn’t learned how to make its way home. I have to manually put it at the home base - Home base is perpetually dirty. For some reason, this stupid robot won’t clean the home base area. - You can replace the dust bin as many times as you want, wasting money, and the Roomba will insist that it needs to be changed. I cannot express enough how stupid and expensive this excuse of technology is. I’m hoping I’m having you hundreds or thousands of dollars through this review. Their customer service is the kind where they don’t really help you, they just read from a script and instead of “Okay, this is what we can do” it’s “Oh okay sir I understand how frustrating this can be for you and we here will do everything we can to help you in order to continue using—“ JUST SHUT IT AND HELP ME. Unfortunately, I’m 1 month past my warranty so he just laughed and said there’s nothing he can do. I get it but that’s the scam; this piece of garbage will only work poorly for about a year then your warranty is up. It’s phone app has a horrible interface and is super frustrating to use. Horrible product. Never ever ever ever buy.