Question 1

Not sure if I have a small lamp or a large lamp.  Does anyone know the lamp measurements?

Accepted Answer

I had the same problem,  bought a large and small , I prefer the large but small work fine also,  my lamp measurements are 14cm high to the top of the lid and 28cm diameter .

Question 2

If I want to change the fragrance can I wash the wick ?

Accepted Answer

You can either just mix the fragrance for a while or use the neutral fragrance to effectively wash the wick. It will get rid of the old fragrance before using your new one so there isn't any mixing. You can't wash it with water.

Question 3

How long should you leave the wick  alight before placing the crown?

Accepted Answer

How to use your lamp

Stand your Lamp on a spill-resistant surface. Remove the snuffer-cap and stone/wick assembly. Using your funnel, fill your Lamp 2/3rd full with one of Ashleigh & Burwood’s Lamp Fragrances. Always keep the Lamp upright when filled to prevent spillage.
    Insert the stone/wick assembly into the lamp. Cover the stone with the snuffer-cap and allow the wick to soak for 20-30 minutes. If the stone is not covered the Lamp Fragrance will evaporate.
    Place your Lamp on a heat resistant surface, away from combustible materials. Remove the snuffer-cap and light the stone. Ensure the stone is sat firmly in the neck of the Lamp before lighting. Never leave a burning Lamp unattended.
    Blow out the flame after 2-3 minutes and place the decorative crown over the hot stone. Never cover the open flame with the crown or snuffer-cap.
    Enjoy the purifying benefits of your Fragrance Lamp for up to 30 minutes. The stone will remain hot (without a flame) as it continues to draw fragrance through the wick.
    After 30 minutes, ‘turn-off’ your Lamp by removing the decorative crown (Caution – it may be hot) and cover the hot stone with the snuffer-cap. This will stop the catalytic process and prevent the Lamp Fragrance from evaporating when the Lamp is not
        in use.

Question 4

Can I get a replacement for the decorative top off burner ?

Accepted Answer

You mean the protective crown? Unfortunately we have no replacement crowns.

ASIN	B004DELU94
Best Sellers Rank	9,582 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 1 in Replacement Wicks & Trimmers 193 in Home Fragrance
Brand Name	ASHLEIGH & BURWOOD
Country Of Origin	China
Customer Reviews	4.5 4.5 out of 5 stars (2,721)
Global Trade Identification Number	05033271014259
Item Length	12 Centimetres
Item Type Name	Small Replacement Wick (Boxed) For use in Ashleigh & Burwood Fragrance Lamp
Manufacturer	Ashleigh&Burwood
Manufacturer Part Number	PFL201
Material Type	Cotton
Model Number	PFL201
Unit Count	1 count

Ashleigh & Burwood - Replacement Boxed Natural Cotton Wick for Small Fragrance Lamp - PFL20 - Unscented - Catalytic Stone/Wick Assembly - Air Purifying - 300+ Uses or 700+ Hours

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