TomTomCar Sat Nav Go 620 (6 inch, Updates via Wifi, Traffic via Smartphone, World Maps, Capacitive Screen )

I bought this Satnav because I was visiting Australia.I have used the Satnav in Ireland and Australia.It is an excellent product.It is easy to use. The maps are accurate.It is easy to maintain the device up to date and to switch between the global-regions maps, i.e. easy to switch from W. Europe to Australia and visa versa.I found the route-planning software really useful.I bought the global maps software, however these expired a few weeks after I got it (so I had access to Western Europe maps only). It took me some time to figure out how to get in contact with TomTom support, to get the World Wide map capability restored. I could not find any TomTom telephone number to call or an email address and it seemed I was in an endless loop with the chatbot who could not help.I got access to TomTom support through the chatbot. I asked the chatbot for TomTom support email. The chatbot did not provide me with an email address but it provided me with a means of communicating with somebody in TomTom support. My "email" was done in the normal Chabot dialogue window. This process was confusing and frustrating. I sent an image of the box and briefly explained my problem. My account / satnav was fixed / updated immediately.This solution was available all the time to me, but it was not clear to me.It's an excellent product and I would have no hesitation in recommending it and buying it again.

Excellent Item, Top Price & Speedy Delivery

I really appreciate how good this GO 620 is compared with the awful Go Discover I purchased a few days ago and subsequently returned straight away due to problems and overall disappointment in the map quality, not to mention the inflated price.Anyway, back to the 620. As with other models of the same TomTom generation, this has a lovely clear map that can be customised by choosing one of the colour schemes available (I particularly like "Party Pink" because the planned route using that colour forms a nice contrast with the background colours of the map). Other real plus points over the GO Discover are speed cameras for life [of the product] and hands-free calling from a paired mobile phone (not having that feature was the final nail in the coffin for the GO Discover in my case). Also, compared with Garmin sat navs (which I have also owned in the past), the spoken directions are much more precise, as they also include the road numbers (if applicable) as well as road names. That feature alone is very useful on complex roundabout junctions (no point in being told to take the 3rd exit down "High Street" if the road lane markings and signs only have road numbers and destinations, as I found to my cost before moving to TomTom devices. I've only knocked off a star because in common with other sat navs, the TomTom devices cannot be instructed to avoid those nasty single-track country lanes and despite forums users moaning about it for many years, TomTom has not addressed the issue as far as I am aware.

I am impressed with this device. I have had a few TomTom's in my time and this is more responsive, quick and easy to use especially with the capacitive touch screen. When I powered it on and applied all the updates the device only came with a map of Europe and the traffic and speed camera had expiry date with a month remaining so I got in contact with TomTom and said that this was advertised at having lifetime world maps, traffic and speed camera. They were very quick to make the adjustments to my account and now it has the lifetime world maps, traffic and speed camera.The TomTom My Drive app on the iPhone is not that good and it connects on first use but after that it fails. After playing about with it I have found that not using the My Drive app and uninstalling it plus also in Bluetooth setting on the iPhone forget this device and start a fresh connection works better. You get a good connection and you get the TomTom services and you can make and receive calls, the only thing you don't get is text messages but I don't need that. Make sure that on our iPhone you switch on Personal Hotspot so that the Bluetooth can connect to data for the services like traffic and speed cameraI have used it a couple of times now and I love it and with the magnet car holder supplied it's very easy to put on and remove. Very happy so far.

I bought this to replace my 125 Via Live as it no longer can have map updates (too old), this has a much better screen and more responsive. Very easy to set up and a real bonus being able to do updates over wifi rather than connecting to a computer which used to take hours.Traffic issues show up on the right hand side and are very clear, at first I thought the screen was too dim but in the settings it's too low so a quick adjust now perfect. I particularly liked the magnetic mount clicked with a reassuring snap, however if you turn the unit upside down it doesn't auto rotate like my old one.The only downside I have found so far is the screen is too reflective my old one was matt finish so no glare. I found driving I could see the back window reflecting but if I turn it directly at me it's gone, means it's harder for the wife to see the screen now. I would also say that the viewing angles are not as good as my old one, but overall really pleased.