How do you roll it up without the jigsaw coming apart? Mine kept bunching.

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Accepted Answer

Thank you so much for reaching out to us with your query. We truly value your patronage and are here to assist you in preserving your jigsaw puzzlement in the best way possible.

Ensuring your puzzle remains intact during the rolling process is indeed pivotal and we appreciate the opportunity to guide you through it. The initial roll, particularly the very first wrap of the mat around the foam tube, is of paramount importance to secure the entirety of your puzzle effectively.

Please allow us to provide a step-by-step approach for this:

Initial Positioning: Gently place the mat edge snugly against the foam tube, ensuring that it is perfectly aligned with no overhang.

The First Roll: The initial roll must be executed with meticulous attention. Firmly (yet gently) fold the mat around the foam tube, ensuring it clasps tightly. This initial grip on the puzzle pieces is vital to maintain the integrity of the entire roll.

Progressive Rolling: Once the first roll is secured tightly, continue to roll the mat, holding it steady with both hands. Proceed to slowly and firmly roll it, maintaining a uniform pressure to safeguard the puzzle within.

Should you ensure that the first roll is taut and secure, the subsequent rolling should naturally maintain the structure and security of the puzzle. The tightness of the first roll essentially sets the foundation for the entirety of the roll, ensuring no pieces fall out of place during the storage or transportation of your puzzle.

Should you encounter any difficulties or anomalies during this process, we warmly encourage you to reach out to us directly at hello@puzzlup.co. Our dedicated team is on standby to assist you further, ensuring your puzzling experience remains seamless and thoroughly enjoyable.

We appreciate your continued support and look forward to assisting you in maintaining the splendour of your jigsaw puzzlements. Happy puzzling!

ASIN	B09WTR77CV
Age Range Description	Kid
Best Sellers Rank	5,210 in Toys & Games ( See Top 100 in Toys & Games ) 30 in Jigsaw Accessories
Brand Name	Puzzlup
Colour	Neoprene
Country Of Origin	China
Customer Package Type	FFP
Customer Reviews	4.3 4.3 out of 5 stars (542)
Educational Objective	Logical Thinking, Problem Solving Skill, Spatial Awareness
Included Components	Puzzle Mat Rollup
Indoor Outdoor Usage	Indoor
Is Assembly Required	No
Item Dimensions	150 x 95 x 0.1 centimetres
Item Dimensions L x W	150L x 95W centimetres
Item Shape	Rectangular
Item Weight	2.25 Kilograms
Manufacturer	Puzzlup
Manufacturer Part Number	57-SH7J-DGGT
Manufacturer recommended age	0 - 12 years
Material Type	Neoprene
Material Type Free	Latex Free
Model Number	Gift 3000
Number of Items	1
Number of Packs	1
Number of Pieces	3000
Number of Players	1 piece
Operation Mode	Manual
Play Activity Location	Tabletop
Product Style	3000 GIFT
Puzzle Type	Jigsaw
Set Name	3000 Pieces
Size	95 x 150 cm
Skill Level	Beginner
Special Features	Patent pending roll-and-lock technology, luxurious neoprene puzzle mat with cushioned, non-slip base and soft top, third generation foam roller
Theme	Neoprene
Unit Count	1.0 count

Puzzlup Jigsaw Mat 3000 Pieces - 95 X 140 cm (37 x 55 Inches) - Non Slip Roll Up Foam Puzzle Mat - Suited for Puzzles of 500, 1000, 1500, 2000 or 3000 pieces - Portapuzzle With Gift Packaging

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