Samsung Galaxy S23 5G, 128GB, Phantom Black - Unlocked (Renewed)

I received this in today and got it set up for my mom. I ordered this in excellent condition. This works perfectly. My mom is very impressed. She was skeptical it being renewed. I of course am always worried it won't work with our carrier but it did. I haven't seen anyone list their carrier but we go with Cricket. It works great. Just took the Sim out of the old one and put it in the new with no issues. This phone actually feels really good in your hand ir runs super smooth and actually feels super smooth. The quality is actually impressive for the price. A bit jealous even though I just got the Z Fold 5. 100% recommend if it supports your carrier. This is the best phone for this price range. The quality renewed i would have thought it would be $500 at least. If youre on the fence get this. You won't be disappointed.

The phone came in good condition, and everything was as expected and it was like it was brand new. Phone was unlocked but the charger provided was kinda.. slow.. still a good purchase though and the phone even came two days early

The phone performed very well, though the major issue was the screen size, it tends to be too small for older people that their eyes are getting weaker. So we upgraded to a Galaxy S23+. And not having a memory card option was still a biggie, that's other reason why upgraded to S23+ with more storage. Though the S23+ still doesn't have a memory card slot, just has bigger storage. One other thing worth on the S23 size it's that is easier to handle and carry, vs S23+ that is bigger and heavier. So 5stars because the device itself and the actual transaction didn't have any flaws.

It's a phone, but it's very much not "unlocked"; not only is there an app already on the phone that prevents me from installing anything - including Samsung Smart Switch so I can actually move data from my old phone to this new one - but there doesn't seem to be any way to remove the program or otherwise get around the "admin security policy" issue. There's also a cute little blurb in there about how the real admin can lock the device, reset the password, and delete all data on the phone. Thanks, but no thanks.

I purchased an unlocked phone listed in excellent condition. The phone was unlocked, and I was able to transfer all my data (contacts, images, apps, etc.) from my old Samsung device, so the setup took minutes. The speed and battery life, which were primary concerns, are excellent. I use the phone moderately with data, so I charge daily, the same as my previous phone. The wear on the phone was my only negative. I think it could have been much better considering it's listed in "excellent condition". I received a slip with the phone identifying its Dr Phone rating as "B". I reached out to the seller, and they said B was the best refurbished, while A ratings are for new phones. The few scratches are on one side of the screen and hard to see. Any other wear is covered by the case, except the wear around the charging port (that one is obvious from a distance, mainly because the phone is black, so the silver contrasts well).

Phone arrived in excellent quality. I purchased the same phone for same price from another seller but it was so bad quality. But this seller is amazing and sent me a product with excellent quality. I highly recommend this seller if you want to buy a refurbished phone.

Update: I tried again. This phone appears to be functioning perfectly. (Seems like it was supplied by a different "renewer" than the first one.) A couple very minor dings around the rim of the phone body, but can't even see them because I use a case. Originally: I think Amazon should reimburse me the difference in price (this one was about $15 more than the first one) because it wasn't my fault for needing to spend again/more. Their Customer Service is usually stellar, so I expect no issues. If I haven't updated this update, assume all went well. Update: Unexpectedly, I got pushback initially from Customer Service. Their policy, the agent said, is not to price-match items from 3rd-party sellers. OK, I get that, but that's a non-sequitur. YOU (Amazon) sold me a defective item the first time. YOU engage your suppliers, I don't. I buy from YOU. I shouldn't be penalized for YOUR bad business decision. I said the right thing to do is consider my lifetime customer value, not this one specific purchase (ask me how I'm aware of this concept in Big Retail), and not damage my loyalty. If, as YOUR tagline says, YOU are "Earth's most customer-centric company," then YOU should be paying this penalty, not me. The agent finally offered me the maximum "promotional certificate" he could--which amounted to the approximate price difference. Had the difference been greater, I would have escalated to a supervisor with more authority to make things right. First try: Item took longer to ship/arrive than stated in the listing. Then, come to find out, the camera was non-operational. Amazon Renewed Guarantee is supposed to include having been "professionally inspected" and "rigorously tested." Very disappointing. Will try again, hopefully not against my better judgement.

Ordered excellent condition version and it is in a pretty good condition looks good, screen is all good no scratches. Happy with it overall!