iRobot Roomba Combo i5 Robot Vacuum & Mop - Clean by Room with Smart Mapping, Works with Alexa, Personalized Cleaning Powered OS, Ideal for Pet Hair, Carpet and Hard Floors

Ordered this for my house and absolutely loved it for the first 5 months. But after 5 months, it no longer explores the entire house and nothing has brought it back to its original performance. Contacted i robot customer service and went through some trouble shooting to result in the same issues. They checked the vacuum remotely and discovered some error. Without kicking and screaming at the company they completed a return and replacement without causing any issues. Although I had problems with my original vacuum that is to be expected with technology. What I could not expect is how responsive the customer service was from this company. I will definitely buy another if this one ever takes a dump on me. These days it's hard to find customer service where the business actually cares about their customers. For that I am giving this company and their product five stars.

--Edit 4/13/2025-- Now after it finishes a cleaning run, it just won't position itself back on the charging station. Further cementing it's legacy as the worst robot vacuum I've ever owned, and Roomba's legacy as selling s!$*$^, horrendous products. Good riddance and never again with Roomba. I have owned quite a few robot vacuums in my life and until this one, I had always stuck with cheaper models because I didn't see the value in the more expensive models. I finally decided to give a recognized name brand a go and Try the IRobot Roomba i5. And I have to tell you, what an utter disappointment. I can't find one good thing to say about this hunk of junk. For starters, it is NOISY. Forget about letting it run while you are home. Which is the only time you are going to want to run it since it has no sensor to detect any kind of pet messes and you definitely don't want the experience of a thin layer of dog vomit spread across your entire house. The detection system on this thing is laughable. It is supposed to sense objects, walls, etc. But instead it just aimlessly wanders around banging into everything unlucky enough to be in its path. If you are like me and have a dog that sheds a lot, this will get hair into every place you can think of and it will literally stop the brushes from spinning as it gets wrapped around everything that moves. The side brush no longer works because it got hair wound around the motor shaft and burned it out. This happened within ONE MONTH of purchase. The LIDAR mapping is a joke. I ran it a couple of dozen times and it failed to ever draw anything that even remotely resembled the layout of my home. So no chance at actually having a schedule for cleaning specific rooms. My home is about 1200 ft2 on the main floor which is where this hunk of #!@% resides. The battery life has this thing relegated to taking about 3 trips at about 90 minutes each to do a mediocre job of cleaning. So you are going to sit there for 5-6 hours per day listening to this thing. Which as I previously mentioned, it is LOUD. I have purchased robot vacuums for a third of the price of the Roomba i5 that out perform this thing by a wide margin. If this is the quality that iRobot puts out, I can't fathom how they are even still in business. I suppose there are a lot of households out there and you can build a zesty enterprise on just burning everyone once. There is definitely a miniscule amount of care and thought that goes into their machines. If I could, I would return this thing. I tried to give it a chance. I really wanted to like it. But it is just awful. I thought about reaching out to iRobot directly, but any company who is okay with putting out a product like this would likely just be a waste of time. Massive disappointment and the first and last product I'll ever buy from them.

I normally don’t come back to review a product after this long, but this one really deserves it. I’ve had this robot vacuum for almost 3 years now, and honestly it completely changed my daily routine at home. I live in a small apartment, and it works perfectly for my space. These days I barely ever have to sweep the floor myself. I just run it or set a schedule and let it do its thing. The suction power is great for everyday cleaning. It handles dust, hair, and light debris without any issues. It’s perfect for maintaining a clean home. Of course, it won’t replace a deep clean once in a while, but it keeps everything consistently clean, which makes a huge difference. One thing I really like is how easy it is to use. No complications. You can control it with the button or through the app, and the mapping feature helps a lot when it comes to cleaning specific rooms. Another big plus is durability. After almost 3 years, it’s still working really well. That’s huge for me, because it shows this is a reliable product and not something that starts having issues after a short time. The mopping feature is also a nice bonus for everyday use. It won’t replace a deep floor cleaning, but it definitely helps keep the floors looking and feeling clean. Overall, if you live in a small to medium home and want convenience, this is absolutely worth it. It saves time, keeps your place clean, and makes your routine so much easier. Easily one of the best home purchases I’ve made.

I really wanted to like this more. But I don’t. You can only work the Roomba through the app. And the app throws out constant errors. The dust seems to get stuck outside of the dust bin. It’s not getting sucked all the way into it. I do like the fact that it mops, too, because I have dogs, so I am constantly deodorizing the floors. But I prefer the old Roomba we had.

I bought this to supplement my vacuuming and help get cat fur up more frequently. I love that it can go under a bed and the first time I was amazed at the amount of stuff it picked up. It takes a LOT of time to map my house. I have less than 2000 sq foot one-story and it went for 8-hours with several charging trips the first pass. I didn't realize the map would not be generated until multiple passes had been done. It took it several days to finally create the map, luckily only 2-3 hours each time. There were some odd rooms, so I had to send it around to remap. It's now mostly mapped correctly, but I still have a few rooms where it's odd - connecting bathroom and bedroom. Trying to put the lines in to create the rooms is very tricky. I've redone several rooms over time and some are still slightly off - it goes into a room I don't expect it to, and not one I can close a door to but line on map looks correct. It jammed almost immediately - 2nd vacuum trip, and none of the website help is correct for this unit, nor any of the youtube videos. I was almost ready to chunk it, but finally got it unjammed. It also seems to lose it's mind if not used in a week and just won't move. I've had to reboot it several times to get it to start. The little spinning duster has jammed into the bumper multiple times, so the session must be paused to fix it. I've already replaced one when it got stuck on a rug, and the current one is now bent but still working. Now I know why the replacement packs comes with 3. When it works, it works well, and I have hard floors and carpet. It seems to have an issue keeping the stray pieces of cat litter in its bin, so I have to clean up the base area after that room. I've got one area rug I will need to take up as it's just too thick and robot seems to be picking up too many fibers. It can get over it but now concerned it could cause a problem longer term. I have to put up cardboard at my slider doors as it gets stuck on the rails. It does a good job cleaning the carpets, but cleaning the rollers takes some tweezers to get the stuff out of the end connectors. Given the company is in financial issues, not sure I'd recommend this, and that company help page is not helpful. Also skip the mopping function. I thought that would be good, but given the map issues I can't really ensure it won't hit a rug or carpet. Mopping isn't that great, so I'll keep my other mop/vac for that. Given all the issues, I'd never run this when I wasn't home to monitor it. I didn't get the larger dust bin so I have to clean the small bin out after 2-3 rooms.

Edit: after a few months with this thing, I hate even looking at it. Updated pros: none Updated cons: Gets stuck under furniture and ledges Won't climb onto carpet Still can't map my environment Upshot: it sits and does nothing because when I turn it on, it cleans a small corner of my living room, then gets stuck somewhere (not the same place typically) and requires rescuing. 2.5 really. Too many compromises for too little clean. Pros: - does a good job where it can reach. -Easy setup. -Definitely picks up pet dander. -Have not had any issues with kitty litter. Cons: -Won't complete map. This is a big one as there are a lot of no-go areas in my house. See below. -Constantly gets stuck under furniture and cabinets- it gets under things and then gets stuck trying to get out, then sits spinning until it runs its battery out -Pretty noisy -consumables run out fairly quickly I would have liked this item a lot more if it were an inch or so taller. It just gets stuck again and again and I have to rescue it. I even glued a plastic piece to the top of its sensor to make it stop going under things. All that did is change where it gets stuck. I'd even be willing to take the time to make a manual map to keep it from needing to be picked up but that option is not available. As it is, it's a decent- no more than that- adjunct to manual vacuuming. Would not buy again. iRobot- You should work on your software. Apple for example has apps that allow for measurements using the phone camera. It seems like this would be easy to emulate for the mapping function. I'd be much happier if I could just take pictures and map them onto an app. The robot is pretty useless for this in my experience.

This I5 Roomba is great. The mapping feature cleans much better than the older models. Setting it up can be a little challenging, but not too bad. Part of the problem, is that I was setting it up with an existing account, with a second Roomba. When doing a mapping run, remove a small items from the floor. Remove chairs at your dinning room, dog bowls, small rugs and kid's toys. You don't have to remove all of these items, but I think it maps better. It takes two or three runs to get good mapping. You can do two mapping runs back to back. Once mapped you can name your different rooms. you can also put up the barriers on the map. You want to do the barriers so you can choose what room you want to clean. I only choose the room, when using the mopping feature. My family room has an area rug. I don't want it to mop in there. The mopping feature works ok. You fill it up with cleaning solution and it vacuums as it mops. You're not going to clean big stains, it just drags a micro fiber pad and slowly releases fluid. This clean very well on hard floors and carpet. When it gets stuck, it finds away to get out. Vacuums the perimeter first then goes in strait lines.We have a 7 year old 890. The battery is still good, but cleans in random patterns and only half the time makes it back to the base. The I5 finds it's base every time. To recap: this is a nice Roomba. Much better than the old ones. For$200, what a deal.

Replaces another roomba that we’ve had for years. I like the mop component - just like the vacuum, it’s not going to replace manual mopping, but it helps with everyday cleaning. It does not map as well as prior ones we’ve had. It frequently doesn’t dock right and you don’t know it, until you notice it’s not been cleaning. Also, it will say it’s starting a scheduled job, pull out and go around in a circle and redock itself and say it’s finished the job, and this happens A LOT. So when it works perfectly, it’s ok. Not as good as the prior two roombas I’ve had. But it often does NOT work perfectly. I’m not sure it’s ever cleaned an entire week without a problem. Had it about a year now and it does still work, though. So…yeah, I wouldn’t buy it.

I am very happy with this vacuum. Vacuums like a dream, the mopping could be better honestly, it just drags around a damp pad but the vacuuming is excellent so I can't complain.

Even thought this robot vacuum is surely an upgrade from my old, stupid chinese robot, I was expecting a bit much more from Irobot brand. The mapping is a HUGE PAIN. I went mad yesterday seeing my robot having difficulties to reach the room I sent it to vacuum in an oderly and timely manner. I live in a 850 foot square appartment, should not take over 15 minutes to reach the room. Then, it only vacuum half of it before taking 15 minutes to return to its base. I had to put it inside the room, close the door and select clean everywhere. Frustrating. Don't throw away your mop and bucket, you'll still need it. The mop combo helps a bit for daily maintenance but won't scrub your floor. It will only remove a layer of dirt. The vacuum succion is great, better than my older model. The silicone brush are easy to maintain, I highly recommend for pet fur and long hair. Looking back, I wish I have saved more for a better model, smarter for mapping and such. The vacuum everywhere function is great, the vacuum by room is subpar. Overall, I still recommend this model, if you're not willing to spend 1000+ on a "high end" robot, but be aware, it has flaws to deal with. I know I will spend more on the next one. Edited Februrary 2025: It stopped working. I did all the maintenance, kept it clean, the battery's fully charged but it wont leave the base because ''the bumper are stucks''. They aren't. I gave it three star at first, now it's one.

Having had a Roomba 980 for about 7 years now, I was quite pleased with how quiet the i5 is. The 980 seems louder than it used to be, but the i5 is quiet enough that running downstairs it doesn't wake me up. The mapping function works quite well, and being able to program specific rooms is a blessing. There are still places in the house where either model can get stuck, so separating the jobs into specific rooms helps overall. Separating also let's me keep it out of rooms that are being used at specific times of the day - like the kitchen when making breakfast. Getting stuck is one of those things that must be lived with. A sofa that's just the right height is a trap for Roomba. On one of the main floor sofas I built a wooden frame to go around the legs which prevents it from getting trapped. The i5, unlike the 980, frequently gets stuck on some vintage air vents (about 30cm square) on the main floor. Unfortunately, and also unlike the 980, the robot cannot recover from this. It tells me to move it and press start, but it doesn't continue. This is probably the worst feature of the unit, and I hope iRobot updates the software at some point to fix it. I've taken to putting a large book on the vent and will build something better when I have time. The robot also reboots from time to time, stopping the job. It's infrequent but annoying. On the positive side, it runs to completion far more often than the 980 does and finds it way home reliably. At 1/3rd the price of the 980 I'm quite happy. A couple of small puck shaped bollards would do the trick. I've tried the mopping function on our wood floor in the kitchen and it does a reasonable job. As a vacuum it can do better than vacuuming by hand, but as a mop it is inferior to hand mopping, but it is good enough to make hand mopping be needed less frequently, which is good. It cleans well and doesn't bump the furniture legs as hard as the 980, so I'm very pleased with it overall. The 980 is now relegated to the easier and cleaner upstairs duties.

Vacuum works great but the mop function isn’t the greatest

The good: *it got under the beds and picked up dirt and hair along baseboards and corners. We were always so surprised at how much dust and dirt and grit would be in the bin, satisfying to know the floor is that much cleaner * The app is handy and user friendly. The bad: *this model is not for longish dog hair (blue heeler). It would pick up hair and then say that the bin was full and stop vacuuming but all there was in the bin was a pinch full of dog hair. *It never completed a full job for various reasons. Either it got stuck, bin was full (but wasn't), lost connection, or whatever other reason. * The maping on the app was not super easy to use. I had a hard time figuring out how to stop the vacuum from going into an area in our living room with Ikea chairs (it always got stuck on the chairs). I ended up needing to build a room around the chairs and just excluded that room from the list. * The mop is a kinda useless feature. It just dragged a wet cloth along. It doesn't really do anything If I didn't have a dog with long hair I would absolutely use and recommend this but for us, it just doesn't work. Unfortunately, I was two days past our return window when we decided that it wasn't working for us so I'm having to sell it.