Shark RV2310AE Matrix Self-Emptying Robot Vacuum with Bagless, 45-Day Capacity, Self-Cleaning Brushroll for Pet Hair, No Spots Missed on Carpets & Hard Floors, Precision Home Mapping, Wi-Fi, Black

I am very happy with this purchase. The Shark Matrix does a great job keeping my floors clean, and I really love the option to schedule automatic cleaning whenever needed. It navigates well and saves me a lot of time. The only minor issue is that it occasionally misses some deep corners and tight angles, but it's not a big deal considering how well it performs overall. I bought it in November 2024, and it is still working flawlessly without any issues. I named mine Shakira, she doesn't sing, but she cleans very well! 😅 Highly recommended.

When we bought our house, the old owners left an older 1001ae model shark behind. I got it to work, but it doesn't map everything and cannot be told where NOT to go using the app - we have to leave an ugly magnetic strip on the floor, like behind my office chair because the older shark (Sharkey Gyllenhaal) likes to jail himself in between the chair legs and bounce around doing endless austin powers maneuvers until he runs out of juice. I was still impressed with that old robot enough to want more. When I decided I needed one for my first floor, I did my research based on reviews and found this newer model, and it is a huge upgrade! I also trust the Shark name, so I was not willing to try other manufacturers. This new shark is seriously upgraded! It has Lidar. It zipped through the house very quickly and formed its maps NOT based on bumbling into objects. It was so quick to map, and its maps are very accurate compared to that old model 1001AE. I made 'no go' areas in the app for the new one so it didn't suicide itself down the stairs, though I am sure it would have stopped at the edge. I loved this new one so much, I ordered another new one for the 2nd floor upstairs, and it is just as amazing. At some point, I thought I might try the old one in my bedroom, but it didn't work out, because no matter what, I could not convince it to go all the way into my strange shaped bathroom. But when I got the Matrix, its lidar capabilities saw all the nooks and crannies. Old Sharkey was back to the basement where he runs just fine so long as he stays away from the magnetic strips, which is perfectly fine for a free robot. If you have a chance to upgrade, though, I highly recommend this robot! The suction is incredible on all my shark robots: I stupidly thought we were getting everything with our regular vacuum because there was not much to empty each time you ran it. If you are a pet owner, you will be disgusted with how much dander, dust and pet hair the shark robot picks up, every time more gook! I could build a new cat weekly with what it is finding. I love coming into the room with the neat rows of carpet stripes left after it cleans, and I feel like I have a maid since they save me soooo much time every day! I will be a shark fan for life if these hold up. Add up all the time weekly that you are spending vacuuming your rugs and hard surfaces and imagine not only crossing that off the list but having a house with less dust and dander floating about. I swear it is helping my pet allergies too.

General issues: I bought a regular shark vacuum and was so impressed so I trusted this brand to purchase their robot vacuum. I was deeply disappointed. It’s been 10 months, the brush roll does not self clean as it claimed, I loose the front spinning brush every clean when it goes over the feet of my standing desk, then my cats would play with it, can’t find the part so I had to buy extra. The initial mapping is a pain because you have to make absolutely sure the path is clean. If it makes a mistake and did not discover an area you meant for it find, you’ll have to delete the entire map for it to do it all over again. It can only remember one map at a time, which makes this even more difficult. Mapping issue in depth: So because I always loose that front brush, I decided to put it into the basement, and see if it would work better there, and it just would not map the basement. Most of the time, it comes out of the doc, does a full spin, then goes right back to the doc. I wasted my entire afternoon to try and clean the sensor, the brush roll and pretty much everything. I finally got it to scan 70% of the basement, and I told it to clean, it does that one spin and going back to doc thing again. 1 out of 4 times it would actually go around the corners, but it only does a small circle which is a few feet away from the doc, no vacuuming in between, and goes straight back to the doc. The screenshot I shared is the furthest it went, and no, this map does not reflect our entire basement. Warranty issue: So it’s been less than a year, for sure I can get warranty involved. I called them, they sent me a zoom call to trouble shoot. Watched me cleaning and testing, and it’s doing the same thing. So shark said they’d honor the warranty, but would not cover for the shipping fee for me to send it back. Besides that, I need to keep a list of parts because those would not be replaced. Ok. Now I have to figure out which part exactly they are talking about, caz if I don’t I’ll probably end up spending more money on shipping. For a product to have this serious issue, shark has left the customer to not only pay for their mistake, but pass all the trouble for us to solve is very disappointing. I will no longer purchase any shark products in the future.

After 3 other brand robots. I decided to go with the Shark for the easy to empty debris bucket, no vacuum bags required. The robot is easy to program, the settings for "no go zones" work well. The Shark cleans very well; I am surprised how much cat hair and dirt get picked up. The Shark is quieter than the competitor. The mapping feature in the app is user friendly, displaying a good representation of the floor space. I've had this for a month and am pleased with the vacuum performance. This model is a great buy, good performance medium cost. Recommend!

4/3/2026 after two years I bumped it from 2* to 4*. It’s a good value for the price. It navigates well and always returns to the mothership (dock). It does a good job cleaning, especially when using the matrix mode. It’s also reasonably quiet. Contrary to my earlier review the app has become very reliable. 3/3/25 I no longer recommend as the app is very unreliable in that it stops working. Support was unable to fix it on the phone. I was able to get it working again by experimenting with different Safari settings on my iPhone, which apparently changed during the last app update. 10/1/2024 The app stopped working two weeks ago, but it is fixed now. It took that long to get someone to call me back. The issue is that cookies must be allowed on the Safari browser on a smart phone. It was a phone setting issue. Otherwise I like the vacuum and some nice changes have been made to the software recently that allow changes to the mapping, which really makes things more user friendly. Their staff are very helpful.