I wanted this to be great, to get away from the Ring annual subscription, reviews said it was, but it isn’t. The good - it’s a digital doorbell with all the functions your would expect, but also has a separate camera facing the floor to spot left parcels and will alert you about them and keep an eye on them. Plus it stores video locally on the doorbells internal memory so no subscription needed. Swappable battery, though you do need to buy another one as the swappable spare. The bad - there is a problem with this doorbell which seems to be something deep down in its hardware or software, it doesn’t always pick up motion. I’ve had random days when it’s failed to detect any motion at the door, including residents leaving and returning, along with a number of different postal deliveries it them missed throughout the day. This despite it having a setting switched on to inform of motion detection and this being set to specifically alert to humans and set to maximum sensitivity and the doorbell provided a specific activity zone to monitor, I.e. the path in front of the door all as recommended by their customer service team. As it cannot be relied on to do half of its job then it’s not very secure to my mind. They provide a little sticker for you to pop in to your window showing that you are “protected by an EUFY security device”, It should say “you are protected if I feel like working on this occasion!” I also bought a spare battery to swap out the battery, as the built in battery and having to lose my doorbell when placing it on charge, was one of my biggest hates on my old Ring 2nd gen unit. The doorbell was going through a battery in less than a week on any off high quality settings, if lowered to less than maximum performance then it lasts a bit longer, may get a week or so, but in my experience you will spend you life and your electric bill constantly charging and changing the battery. There customer service statesmen it should last about 6 months on recommended settings, it in my experience it doesn’t. The Amazon integration works when it’s feels like it, but the required Alexa EUFY security skill has a rating of just 1.5 stars of 5, with many reviewers moaning that the motion alerts supposed to come l through their Alexa devices not working. I experienced this also, having 5 echo dots around the house and with the app set to announce motion and door bell presses at each device, sometimes a motion if, detected at all by the doorbell, would activate only on the EUFY app but with all Alexa devices remaining silent on the matter, sometimes a motion would activate only a single echo device and other times (less often) motion would announce as intended on the app and all echo devices, but not often enough sadly. I think there is a deeper fault for this device, there seems to be a fault at a core or software level and I wonder why they are not bothering to fix it via a software / firmware upgrade and fix the shocking poorly rated Alexa app integration, seems like they don’t care. I speak from the experience of having thoroughly tested 2 brand new units, as the EUfY customer service team were kind enough to send me a brand new replacement when I first contacted them with concerns over the original device not functioning correctly and burning through batteries. They sent me a brand new unit, which functioned as intended a few days before the same problems affected that new replacement device too. Got to hand it to EUFY, their customer service team were willing to send me yet another (third) replacement, but I think it’s a deeper problem as 2 brand new units have had exactly the same issue, so I would avoid this unit until EUFY sort their act out, as in my opinion this unit is not fit for purpose currently and I am returning now and heading back to the safety of a new Ring device with a swappable battery and will have to suffer Ring’s awful subscription plan, as I tried to get away and switch to EUFY, but sadly EUFY have really let me down with their seemingly flawed E340 doorbell. Great promises and intent, poor execution and delivery. One final note is the “locking” device of this doorbell, it’s rubbish. The doorbell clips in to a plastic holder/mount which is nicely screwed in, all good so far, but the unlocking device to release the doorbell from this screwed in mount is a small hole at the top and EUFY provide you with a long pin to stick in this hole to unlock and remove device or replace the battery. The device can be also unlocked by pressing the end of a paper clip in the hole or a cocktail stick or anything long and thin really. There are suggestions of finding a suitable screw and screwing that in to the hole online, but it makes you wonder why the manufacturer can’t think of that or make their device more secure. If you are not using the additional Homebase device for additional storage, then the video storage is held in the internal memory directly on the doorbell, a doorbell that can be stolen very easily if you can find something to pop in the release catch hole, like the end of a paper clip. Not overly secure to my mind and another big floor.
