HP ENVY 5020 Multifunctional Printer

I want to especially thank the seller for his quick response and solution. I bought the ENVY 5020 but could'n enroll with HP service. Isaiah responded immediately and offer to send a new printer, upgrading with a ENVY 5021 without charging anything extra.He was pending that everything working well. Now my printer works perfectly and Im so happy with the producto and service.I highly recommend it!Thanks again Isaiah for your help!

This was an emergency replacement through lockdown. Arrived fast and it is better that expected for the price. Good print quality, easy to use and several different functions. Highly recommend and compact size compared to some.

Great printer, sturdy, prints well and quickly, easy to use.Would of been 5 stars, but was difficult to first set up, we went round in circles trying to connect, spent a few hours sorting it.That said once we eventually got it set up I have been really pleased with it.

Really happy with the print quality of this printer. It’s quick and photo look fantastic. The install was relatively quick with easy to follow instructions. My computer didn’t locate the printer straight away so took an hour but other than that no issues and would recommend.

We needed a printer for our home and did a lot of browsing and came across this lovely printer. The installation is really easy and the print quality is excellent. In addition you can scan pages into pdf which is handy for home working.

Brilliant all in 1 perfect for lockdown homeschooling & working.Easy to install & use with appSo happy with itMy 8yr old son had been able to use it for scanning & printing

I ordered this for my home office. As the printer seems ok -- cannot really tell since I only managed to print two documents: 20 pages text and 10 pages overheads. Tried to print a third one, the printer just hung. Cancelled the print a few times and tried again. No luck. Restarted the printer, pc, the usual routine. Eventually, after a few hours it started to print -- but managed only 3,5 pages and then stopped. All this time the printer kept urging me to sign up to HP's ink cartridge programme (they are in the business of selling ink, not printers: that's how they make their profit). Ok, signed up for three months trial. Apparently this programme is supposed to send me refills on a timely basis. That was Friday last week. It is now Wednesday, no ink received, basically I am sitting with a useless printer.I do not know (although I suspect) whether HP did this on purpose: send the printer with an already empty ink cartridge to kick-start the ink sales. But I certainly do not like buying a printer that stops working after two documents. And I do not like being played so HP can extract more money out of me. Alternatively, if this printer really can only handle 30 pages before requiring a refill, it most certainly is not appropriate for any other use than as a paperweight. And for that it is too big and ugly. Poor job, HP.UPDATE: I contacted HP support and they confirmed the printer only came with setup ink cartridges which were practically empty upon arrival. It is like selling me a car and delivering one with an empty tank. HP's Instant Ink programme tells me ink was set on delivery two days ago, and I should receive it within 2 weeks (10 working days). So, I buy a car from HP and have to wait for two weeks to receive the gasoline so I can actually drive it. User reviews indicate that even the full cartridges (which cost upwards of 10 pounds, one tenth of the price of the printer) are only good for 50 - 100 pages of text. So I am returning this printer and switching to another brand, with a primary focus on running costs and reliability of delivery.

I like the printer. It was easy to set up wirelessly and the quality is good. The software is easy to use, although I sometimes have to reboot printer and/or laptop to get it to work.The worst thing is, it goes through Ink like it's going out of fashion. It uses much, much more than my previous printer and I don't print loads of stuff. I tried the automatic ink ordering from HP but it was costing me a fortune. I switched to buying my own and that's much cheaper but it checks to see if it's genuine HP cartridges which I think is a cheek (if I want to use cheaper products, I should be able to even if it damages the printer - my printer after all). I won't buy an HP printer again.