BISSELL Spinwave SmartSteam Steam Cleaner Mop, Swivel Steering, 3897A

This is one of the best investments in appliances that I've made. Cleaning the floor used to be a big job. I have natural slate floors. I used all the usual methods of cleaning but finally had to get on my hands and knees and scrub with a brush because with natural stone, dirt gets into the pours of the surface. It was becoming too painful to be on my knees. I looked for years trying to find a cleaner that I thought would really work. Then I saw this one with the steam cleaning system, no chemicals, watched the demonstration videos, and was sold. It works so well and takes virtually no extra work. You just have to vacuum first. Watch the videos yourself to see. I take the pads off after using them, wash them by hand with soap using a scrubbing brush, and then put them in the laundry with a load of towels. I don't put them in the dryer although you can. I hang them up to dry.

This floor steamer did a great job of refreshing my tile and cleaning those tough discolored-but-cant-get-it-clean high traffic tiles. There was nothing I did not like about this awesome steamer. You do need to use distilled water. It wasn't difficult to assemble, instructions are well explained. There are two settings... steam cleaning and sanitizing. I chose sanitizing. You cant use this machine quickly. You may need to give 4 or 5 passes in tough areas and move slowly. Takes time but zero effort. You do need to sweep and mop WELL before you use this machine. It doesn't pull up dirty water so the floors need to be as clean as you can get them first or you'll have a mess. What impressed me is after all done and dried, those stubborn areas are clean and the entire floor is brighter. Used much less water than I expected. NO chemicals! NO loud machine sounds, its nearly silent, so a pleasure to use. Glides and guides you around the floor so NO pushing, hardly any pulling. The pre-mopping did my back in but using this steamer required very little effort. The swivel feature is great. Along baseboards I turn the head long and it pulls along the wall, deep cleaning right up to the wall. It's not messy. Turned out great. Clean, uniform, brighter. I peeled the pads off to wash, they were black. And after I mopped as well as I could! I put them in a washer with a beach towel and washed in warm water with reg detergent. Came out clean as new. Set them on an outdoor table to dry. Says you CAN dry them in a dryer but there are plastic bits that I think would warp somehow so I discourage a dryer. I cant say enough good things. I am standing in my kitchen like Maria spinning on the hilltop. Lol

This is the worst steam mop I have ever used. I have been through 3 of these! The first issue was my fault, our puppy chewed through the cord. I had loved the mop so much at first I eventually purchased a 2nd one. This second mop worked great and then stopped working after exactly 1 month. The mop head still spun, the machine was heating up but the machine had stopped producing steam. This may have also been my fault as I did put a little all purpose cleaner in tank so I thought I might have ruined it. Reached out to Amazon support who was willing to send a 3rd mop. I got the mop back on July 20th of 2025, I mop once a week on the weekends and as of today, August 17th, the mop stopped producing steam again! This time I followed the instructions to a 2. I never kept the water tank stored on the machine, I only used distilled water and just over a month with this 3rd mop it stopped producing the steam. I am beyond fed up and will be switching back to my shark steam mop I once had. I thought for the price, durability of the machine based on weight and customer service I was just having bad luck but turns out this is just a terrible product. I had read through reviews to only see other having the same issue, I just cannot understand how after 3 mops, I ran into the same issue and any troubleshooting the manual advised did not work. I had always loved bissell and their products but this has turned me away and I was trying to use it as honestly as I could especially after the 3rd mop. Do not buy this mop, look elsewhere and honestly don’t invest this much. I don’t think steam mops in general are meant to last that long anyway but the best luck I had was with my simple $40 shark one. I tired to invest in a more expensive product thinking it would be worth it but it’s been nothing but a nightmare and a headache all year. Absolutely terrible.

I love this thing! It is smooth and quiet and really cleans well. I have a 2000+ sq ft house, but the four bedrooms are carpet, so I am able to fill the container just once with the Bissell cleaner and it is enough for a full clean of the tile in my kitchen, and entry way, and all the LVP in the main living room, and both dining areas. I do have to move the cord to a new outlet once during the session. I have one cat that leaves dusty footprints and the occasional vomit spots around the house, but the steam mop tackles those areas with a streak-free shine. This mop is extremely portable, lightweight, and seems like it just glides over the floor surfaces with ease. The steam heats up to 212 degrees Fahrenheit, and there is definitely dirt that has been removed because it shows up on the two circle pads when I’m done. No more mop and bucket for me! I simply throw the dirty pads in the washer, put the two new clean pads on (I recommend getting an extra set with your purchase so your mop is always ready to use, or for those really dirty jobs), refill the container with fresh cleaner and my mop is ready for the next time. I am not sure why I didn’t buy this a long time ago! Definitely recommend!

Good mop. ok at cleaning. Can't really say anything bad about it except it feels flimsy. I'd a good mop.

I love this product! It is well Knight and it performs better than expected. I think it is a good value for my money. It is a good quality. The steam takes a few minutes before it starts, but when it starts, it doesn't excellent job. I use it on my tile floors to get them sparkling clean. It's good for forgetting ground i food off the floor. it took me a little bit to get used to how to operate it but once I get, I loved it. I like it so well I have a hard time putting it up in the closet. I like it right there beside me in my kitchen so I can quickly steam up any masses that get on the floor. I've been known to steal Coke on the floor. It takes forever to clean up my hands. I just can't get the stickiness off the floor unless I use the steamer. it also has plenty of cord length And there is no smell.

Great while it lasted--I was very pleased and my floors were white-glove clean. Unfortunately, it only lasted for 6-7 uses (I received it this March). It was working just fine today and then I noticed that the steam/water had stopped making its way to the cleaning pads and floor. The steam started coming out of the base of the long handle section. I've contacted Bissell and they are reviewing my issue and may send me a mail-in label. Thank goodness I saved the box. I'll update if and when I have a working machine.

Note: I am not a "Vine" customer, did not receive this product at a free or reduced cost and have no affiliation with Bissell. I just bought the dang thing and, well, I just LOVE the dang thing! My purchase story: We recently purchased a 25-year-old doublewide manufactured home to use as a summer cabin and I tried everything to clean the original 1999 white/bisque vinyl sheet flooring. I Swiffer-ed (MANY times). I wet mopped. I used 409 and scrubbed. I even got down on my hands and knees with Mr. Clean pads. Nothing got the embedded grime out of the pebble-textured flooring to my satisfaction. Then my Bissell arrived. I filled up the water tank and got to it -- and I am IN LOVE. For the worst spots, I used a spray cleaner first and then the Bissell set on steam mode. What Godsend. It cleaned this floor nearly like new. The photo shows the pads after I did only 1/3 of my kitchen flooring -- and that is AFTER it had been cleaned and mopped numerous times. The Bissell got up dirt nothing else did and it did it without breaking my back, my arms or my bank account. The white pads are how they look new. The pads on the machine show the dirt I got up in just minutes. You can see the dirt for yourself, and like I said, that was after only 1/3 of my kitchen floor was "Bissell-ed." (Oh, and these pads pop into your washing machine so are reusable.) This steam mop is exceptional, especially for the price. I'm buying another for my house in town that has sealed oak hardwood floors. PROS: Super easy to use with self-propelled power glide, easy-to-fill water reservoir tank (takes about 16 oz of filtered/bottled water), water lasts a long time, has a power cord rather than battery which means you don't loose scrubbing power and can mop as long as you'd like, steam button is easily accessible, steam is hot and effective, and I could go on for an hour with beneficial features. I have no CONS to report! Seriously! It's light and is a cleaning BOSS. I am a very happy customer.

J' ai commandé cet article mais il ne convient pas pour la France. La prise est américaine.

Una de las mejores compras que he hecho para mi casa. Hace más de un año que la tengo y realmente es buenísima. No he tenido ningún problema y me resulta muy útil para limpiar todos los pisos de mi casa. Una cosa importante de este modelo es que se puede apagar la función del vapor, pero mantener la función de trapeado, lo que es ideal para pedidos de madera que no deben recibir calor. Para los suelos duros sí uso el vapor y quedan perfectos. No se puede poner ningún líquido directamente en la máquina, excepto agua destilada; pero con eso es suficiente, quedan limpios y sin mucho esfuerzo, y si se necesita algún producto adicional, siempre se puede rociar aparte directamente sobre el piso. Las mopas de repuesto también las venden aquí en Amazon, tanto las originales como las de otras marcas. Sí, la recomiendo y la volvería a comprar sin dudarlo.

It stopped working in 3 days and they refused to service it. We had to find a repair company and pay AED 500 just to have it looked at.