800 Watt Macerator Pump for Basement Macerating System, Upflush Sewerage Sump with 4 Water Inlets, 2 Outlets for Toilet, Kitchen, Sink, Shower, Bathtub Waste Water Disposal Pump

I am sure it is a good product if it works. My experience was not so good. I installed it and the auto pump would not work. Manual button would work to activate pump. Company tried to help and said it was a pressure switch so they sent me part that I had to install. Still did not work. They then wanted to send me a new pump that I would have to install. I thought I bought a new product that was expected to work and instead I am replacing their parts. Nope. Luckily Amazon took it back in used condition and I bought a different unit. Again I am sure when I’m working properly it is a good product, but I unfortunately received the lemon of the batch.

I've given this product or rather the company 4 stars after working with their support team. They sent me a replacement unit. With that said, after installing first unit that I received (I've not installed the new unit yet), I learned right away that the built-in check valves for the inputs don't work very well; meaning that water backflows into the other inputs, such as the shower pan. Due to this issue, I believe that is also why the pump doesn't always turn on automatically, even when flushing the toilet. Due to how difficult it is to remove, I now need to purchase separate inline check valves to stop the backflow.

30 day warranty , u cannot test theses until u install the product with electrical water and plumbing ! By the time we installed into a new bathroom 60 days later the pump did not work!! Amazon and manufacturer were not wanting to here the complaints after 39 days, patio zone pointed fingers at us, so they can shut in their hat

Works great , the button on the side that runs the grinder is great . We ordered these to replace the much more expensive Sanibest pro lifting pump grinders . These have been more reliable and have had zero clogs since we installed them on high usage facilities . The botton on the side should be on all grinder pumps . I really cant say enough good things about these after how many times I had to take apart the old ones and try to unjam them . ( not a pleasant job as you can imagine ) . If you’re tired of messing around with your lifting grinders this is the way to go . They do have a monthly maintenance procedure which is basically just 5 repeat clean water flushes . This really helps them say clean and issue free as well . I haven’t had to deal with customer service at all on these but based on there instructions and information provided i would say they are very customer oriented. They included all fitting required to plumb it in which was great , it has many flexible mounting orientations to suit most any requirement .